Barton & Howell Dry Cleaner in Richardson offers a unique blend of traditional service with modern conveniences. Nestled at 101 Central Expy, this establishment stands out for its deep expertise in fabric care, state-of-the-art technology for garment handling, and a warm, welcoming atmosphere that makes every visit pleasant.

### Q: What sets Barton & Howell apart in terms of atmosphere and customer experience?

**A:** When you step into Barton & Howell on Central Expy, right away you're met with a sense of community and attentiveness that's hard to find elsewhere. The staff here doesn't just know your name; they remember your preferences and go out of their way to ensure your garments are cared for exactly as you wish. Plus, the shop's interior has a cozy, inviting vibe that makes the errand of dropping off laundry something to look forward to.

### Q: How does Barton & Howell leverage technology in their services?

**A:** Barton & Howell embraces technology wholeheartedly. They offer an intuitive online booking system and a custom app that not only allows for easy scheduling and notifications but also provides valuable advice on garment care. This integration of tech ensures that your experience is seamless and convenient, from drop-off to pick-up.

### Q: Can you share some insights on their fabric care expertise?

**A:** Absolutely. The team at Barton & Howell is not just knowledgeable; they're certified experts in dealing with a wide range of fabrics, from everyday cotton and wool to more delicate materials like silk and lace. This expertise is particularly evident in their wedding gown preservation and alteration services. They understand the sentimental value and intricate details of such garments and treat them with the utmost care.

### Q: Any parking tips for visitors to Barton & Howell?

**A:** Indeed! While the Central Expy location is convenient, it can get busy, especially during peak times (weekday mornings and late afternoons). For the easiest experience, try parking on West Main Street or at the nearby La Souq cafe lot, where spaces are more readily available. It's just a short walk from there to the dry cleaner.

### Q: When is the busiest time to visit Barton & Howell, and how can I avoid the wait?

**A:** The busiest times tend to be right at opening around 7 AM and then again from 4:30 PM to close. For the shortest wait and quickest service, consider visiting midday or use their app to schedule your drop-off and pick-up, minimizing any potential wait times.

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I really like dropping off my cleaning at Barton & Howell. I am always greeted with a smile and the service is top notch.  I recently had a costume with a full ball gown pressed, and it turned out perfectly. It was carefully hung on a hanger and covered in plastic. I really appreciated the extra care they took with my brand new costume. Yesterday I left additional items to be laundered and lightly starched. I am not worried as I know the  long sleeved shirts will be done perfectly!

I do absolutely love the service at Barton & Howell.  I am happy to have a dry cleaner that will press and dry clean my clothes just beautifully.  My clothes don’t have a strong chemical smell when they’re cleaned.
I am so sorry I forgot the young lady’s name that works the front desk during the week, so I’ll just say, she is wonderful!  Thanks for great service👍🏾

They did an amazing job pressing a skirt and jacket for me.  It was boxed up for a long time but looked great when they were done.  I will be taking all my cleaning there from now on.  The prices were reasonable too.

I have been using this cleaners for 10+ years never had an issue until ownership was changed. I spent a couple hundred dollars at this in the last few months all I ask was that my clothes was done correctly and they have not I have to give credit to the one young man that got it right I spoke with the ship earlier this week. He reassured me that my clothes would be done correctly and they were not, I was puzzled when I was told the clothes was being sent out to be folded. I didn’t ask for that type of service wanted my shirts folded over the hanger so that I didn’t have the hanger silhouette going through the sleeves. he told me the same people working in the back that does the cleaning but yet they cannot get it right my last order of clothing set at the cleaners for two weeks. I went there three times and they were not done correctly. this is not to hurt your business, because I never have a problem with my pants or jeans, but my shirts are not done correctly at all. I will provide pictures you can see on the tag where it says folded and hung as you can see they’re not done correctly. I’m going to provide another picture on the way I asked for it to be done. Ownership I read most   of your replies and I’m sure everybody’s not getting it wrong. My clothes was not damaged. I spent a lot of money on my clothes like one of your other clients and this is unacceptable. I do not mind talking to you guys in person. I did to one of the owners earlier this week please get with your staff, and get this problem fixed ASAP. You guys know how to contact me my number is in your system. Again, this is not to put shame or your business, but make you all aware of what’s going on. Thank you.

Good quality, fast service, good prices! I am be switching from the cleaners I’ve used for years to this Barton& Howell cleaners at Beltline and Central.  My current dry cleaner takes longer and has become EXPENSIVE!

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