Best In Town Cleaners

Hala is nice we have been coming here for 20 years. The new girl I dealt with today 3/10/2025 is a jerk! She needs to learn about customer service. Good way to lose a customer. I will try my business elsewhere now.

My experience was horrible! The staff we dealt with there (owners?) were rude, argumentative and didn’t honor the discount that is written in gigantic letters on their window. Worst of all, they shrunk my clothes!!!!! They have a 10 foot high window displaying a 25% discount for their wash and fold service every Wednesday. We waited till Wednesday and brought in our clothes. They argued with us when we asked for one set of clothes to be washed in cold water so they wouldn’t shrink. If it had been me there, I wouldn’t have left my clothes, but my husband chose to continue with their service. When he came to pick them up, they refused to honor the discount written in their window. I included a picture below which you can’t really read it gives you some idea of how gigantic the discount was displayed. Husband and staff argued over it, but they still wouldn’t honor the discount. And… when we got the clothes home, we discovered that the load needing a cold water wash resulted in shrunk clothes as most likely they were washed in hot water. Needless to say, we will never use them again.

Not only do this location has the friendliest staff I have ever encountered at a dry cleaners in the Mandarin area but they will go over and beyond to meet your needs. I had to attend an event the next day and went to a cleaners closer to my house that I usually patronize. They would not clean my jacket for me. I missed the time to have it cleaned the same day by four minute. I went to the Best In Town Cleaners on San Jose and they instructed me to take my Jacket to their Old Saint Augustine Road location and I could have it clean. Although I was now twenty-two minutes passed their time to have my jacket cleaned the same day, they cleaned it for me and they become my go to cleaners! I go out my way to take all of my household's dry cleaning to them because they went above and beyond for me. Their name suits them well, they are the Best In Town!

I’ve used this cleaners for decades. Always a professional job. Friendly and timely service.

I have been using this cleaners on a weekly basis for two years now. They take good care of my clothes. It is family owned and they are all very nice. My mother also uses them. They have discounts on Tuesdays and Wednesdays and I believe they accept competitors coupons. I don't know why the bad reviews, except that people are much more likely to review a place that upsets them once than review a place that has done good business for them for years. I looked them up to check their hours and saw the bad reviews, so I thought I would put in my two cents.