L & L Cleaners

They ruined my expensive item — faded fabric and white ironing marks — then claimed nothing was wrong. Refused proper reimbursement and offered an eBay-level amount which I did not take. They even lost it and told me to “come back in the afternoon.” The manager was shockingly unprofessional over the phone, with zero interest in resolving the issue. She’s not suited for any customer-facing role. Absolutely unacceptable.

We brought my husband's suit and his white button down shirt to be dry cleaned here. The suit turned out fine but his white shirt was ruined. Came back with holes in it and basically the same stains that it went in with. When I asked the owner about the stains still present, she said don't worry about the stains, his suit jacket will cover the stains and no one will see it. We had to find him a new shirt the night before our trip. Not the service I was hoping for....won't be using this company again.

My favorite AX T-Shirt had a seemingly set stain that I took to different cleaners,hoping they get it removed but i got disappointed every time! My friend ,Joe,suggested I take it to Mr Philip Dry Cleaners in Julington Creek.I thought I didn't have anything to lose by trying one more time so I dropped it off on my way to work.Three days later,I went to pick up my clothes,and lo and behold,the stain was gone.I was amazed and upon further inquiry I found out the owner,Mr Philip,is a credentialed chemist and member of the American Chemists Society.I would definitely recommend these cleaners to any one looking for an excellent job done on their clothes.

Have used this dry cleaner for 20 years but NO more. Brought in son’s AFJROTC shirt on Saturday and was told it would be ready Tuesday after 5. At 5:50 on Tuesday told it came out of the machine with a spot on it so it’s being re-washed and will be ready when they open at 7:30 am. My husband explained our son needed it for a uniform inspection grade Wednesday morning. Still not ready Tuesday at 7:30 am so returned on his way to school with my son. Waited 30 minutes and they can’t find it! Don’t know why they take your phone number when they never call it. Going in again today and if they still can’t find it I’ll be informing them they owe us $15 because that’s what we’re going to have to reimburse the U.S. Air Force. Not to mention our wasted time and gas. I had to email his sergeant so his grade wasn’t impacted. My son had already explained and showed him the dry cleaning receipt. I see from a Yelp review this is happening to others here recently. NEVER AGAIN! Go elsewhere!

My suit was dry cleaned and covered in fuzz.. they didn’t ruin it but was not done well. Shouldn’t have to use a roller to get the lint off clothes like I had to here