Cypress Cleaners

Horrible business gave me someone else jeans and claim none of their customers are that size really... they stole my 100 true religion jeans...

When this place hits, they knock it out of the park. But when they miss, they refuse to take responsibility. Brought a brand new red dress purchased online in to be pressed. Picked it up at 8:30am because no one was there to open at the posted 8am time, got it home and the crease free dress now has a visible large blue smear stain on the front. Immediately returned to Cypress Cleaners where BeBe shrugged and stated all she did was press it, it was stained when I brought it, but I didn't see the stain through all the wrinkles. After I pushed back on that convenient excuse, she said she would "try" to get the stain out, but ultimately, they are not responsible. I no longer trusted BeBe and her flippant attitude to even try so I took the dress up the street to Town & Country Cleaners where Alfred greeted me with a smile, removed the stain within 15 minutes, and did it no charge. Bebe, Isn't the whole point of dry cleaners the CLEAN part?!

I recently took my uniform jacket for dry cleaning. It was the second time because it's a job well done in a timely manner. However, I was given an attitude for not bringing in my paper receipt. I understand it's policy but the owner complained how it was becoming a regular problem that most customers weren't bringing in the paper receipt at pick up. After I suggested a new system that I had seen other dry cleaners implement I was met with an arrogant reply of they are too busy for new systems. If you have a problem in your business please fix it. Don't give your customers a hard time for a system that you clearly know it's not working. Everything is digital. You should implement systems that make it easier for your customer, not harder. There's other dry cleaners in town that would love to have our business which needless to say is where I'm going and every other customer you don't respect. The people paying for your Mercedes Benz are your customers. The least you can do is treat them with respect.

Took a dress to be cleaned and one for alteration. They did a good job. The only complaint I have is that I waited 15 minutes for them to open.

I very rarely have clothes dry cleaned or pressed. I was unfamiliar with this area and found this business online with great reviews. They weren't wrong . They tackled an expensive white linen suit that needed a lot of help and had it looking new. The turn around time and quality were top notch and the faculty were kind and honest. I highly recommend.