Mainwise Launderette - Carrington

Worst, worst launderette we have ever had the dire misfortune of dealing with. I use launderettes a lot because I'm disabled and doing one's own laundry can be really overwhelming in that situation. We purchased a sizeable service wash with Mainwise, Mansfield Rd and all our stuff came back shrunk, bleached out, and / or looking about 10-12 years older than it was before we submitted the laundry. With the elastic worn out. I don't know what they're doing to the stuff but presumably using tonnes of detergent and leaving the stuff in the dryers forever or they did so with our items. I have no idea. Anyway I called to complain and dropped by a sample of the laundry to demonstrate my point, at their request (at obvious personal cost and inconvenience). The managers said they saw nothing wrong with the clearly bleached and shrunken laundry and said they would not issue me a refund; a discount; nothing. When I threatened to leave a bad review they basically just said, that's your choice. Why put us through all that hassle just to blow us off. Apalling business. Avoid like the plague. They clearly have no idea how to protect clothes and simply label themselves a last resort for the desperate. So annoyed!

Had a white dress dried cleaned. Was a good price and was cleaned with in 4 days. Staff are very friendly and very helpful.

Had some items that were urgent ..Lovely people turned items around really quickly..Nice attitude too

I’ve been coming here of and on for 5 years. The staff that’s working here now are wonderful. Always smiling and straight over to you, when you look as if you need help. Joyous! Thank you!

Great people here went out there way to help me jordana makes this place the best laundrette In Nottingham