Johnsons The Cleaners

I had my leather jacket with a tear to repair, got back third time in three months. See pics attached, first second and third time now I picked it up but never going to wear it like this, I was told last time they replace the section maybe not the same leather, but never thought they replace it to cheap fake leather looking material. Only not happy with the fake part.

Great service in terms of speed of service, however my suit was still crumpled when I picked it up. Maybe I needed to flag it when I dropped it off, but it was disappointing to see when I picked it up.

Took my white fur jacket in to be dry cleaned and unfortunately it got damaged in the industrial washer/dryer. Whilst I understand that these things happen, I was very disappointed at the lack of any apology from the lady who was serving me. My jacket was sent of to be repaired which was not able to be done and I was offered only a 50% refund for the value of my jacket. Despite the fact it was one year old; I hadn’t worn it very often and it will be a major inconvenience to locate a replica.

Had my winter anorak water proofed when Johnsons had a Gatley shop superb, lasted 2 or more years. Now used the Didsbury shop, paid £29, told it would be 4 weeks within a week phoned to say ready. Used for the first time today, the rain just soaked straight in as it did before. Don't believe that this has been proofed at all. Beware, I won't use them again.

This is my local branch, it provides an exceptional customer service. The team are very friendly and are always happy too help. I recently had a pair of jeans altered and requested a red thread for the seam. The kind lady brought out a box of cotton threads and suggested I choose a colour. The finished result was brilliant. The in house cobbler is very experienced, he recently repaired a pair of my hand made velvet slippers. He did a marvellous job. I was very Impressed and would highly recommend this branch.