Powell Cleaners

When I dropped off two articles for dry cleaning nothing was said about “cash only” when paying. I returned a week later to pick up my garments, attempted to pay cash and was told cash was not accepted. U. S. currency has this printed on it: “This note is legal tender for all debts, public and private.” This was my first, and last experience with Powell Cleaners. I changed this from a one-star to a two-star review because of the business’s prompt and polite response to this review.

Really good experience. My cleaning was ready in 3 days at a great price, effortless pickup. If I weren’t moving out of Powell, I’d be using them consistently.

The woman I dealt with at Powell Cleaners was very helpful and kind. I know it is a sign of the times with the totally automated system, but I’m too old to appreciate it. I’ll adjust!

Sewed some patches on my son's Taekwondo uniform. Work was done well in a reasonable amount of time. Service was friendly. No wonder the Taekwondo school referred us to them!

***DO NOT TAKE YOUR UGG BOOTS HERE*** They use a third party to clean their leather. My boots were brand new, had only been worn a couple of times, just had a few water stains on them that I wanted removed. But when I picked my boots back up, they were ruined. It looks like they used a grill brush or some other wire brush to literally scrub my boots. Totally unnecessary and the absolute wrong way to clean these boots. Completely destroyed them. I left my boots there, told them they could just throw them away, that I no longer want them after what they did to them. I paid $60 to have them cleaned, I should've just bought another pair. I advised Powell Cleaners NOT to continue to use the third party company to clean their leather, Sunshine Cleaners in Kentucky clearly doesn't know what they're doing.