Nestled in the heart of Cardiff's Portmanmoor Road Industrial Estate, Wash Cycle: Laundry Service is a gem for those of us who can't seem to find the time to tackle that ever-growing mountain of laundry. It's not just any laundry service; it's where convenience meets top-notch customer care. The glowing reviews are well-earned, with customers raving about everything from the ease of booking to the friendly faces of Rhys, Nathan, and Jonathan. Whether it's a super king-sized duvet or a large batch of weekly washing, Wash Cycle has you covered, often with same-day service. Trust me, once you try it, you'll be hooked!

# Wash Cycle: Laundry Service - Your Cardiff Laundry Lifesaver

When you think of doing laundry, do you feel a slight sense of dread? Yeah, me too. That's until I found **Wash Cycle: Laundry Service** in Cardiff. Nestled in the bustling Portmanmoor Road Industrial Estate, this isn't your run-of-the-mill laundromat. It's a haven for those of us juggling a million things and still trying to keep our clothes fresh and clean.

## Unique Atmosphere and Experience

The first thing you'll notice when you step (or log) into Wash Cycle is the friendly vibe. The team, especially Rhys, Nathan, and Jonathan, are all about making your life easier. They're quick to help, always with a smile, and genuinely seem to enjoy making laundry less of a chore for their customers. The service is straightforward and stress-free, from booking to pick-up and delivery, which is a godsend in today's busy world.

## Convenience is King

Located at 83, Portmanmoor Road Industrial Estate, it's incredibly convenient for those living or working nearby. Their operating hours are pretty accommodating, too, especially if you're trying to squeeze in errands between work or on a Saturday. And for those who dread the Cardiff rain or busy season, Wash Cycle offers a pick-up and delivery service that is downright revolutionary. Say goodbye to lugging bags of laundry around and hello to more free time.

The area around the industrial estate is also quite accessible. If you're relying on public transit, there are a few bus lines that'll drop you close by, making it easy to pop in while you're on the go. Plus, if you're in the neighborhood for other errands, you're not far from some local gems like the cozy cafes and quirky shops that dot the area.

## Seasonal Considerations and Peak Times

Cardiff, with its unpredictable weather, sometimes makes laundry an absolute nightmare, especially for items that need a bit more TLC. Wash Cycle shines here, offering speedy services that mean you won't be caught off guard by a sudden change in weather. During the spring and autumn months, when Cardiff can be particularly wet, having a reliable laundry service like Wash Cycle can be a lifesaver.

Peak times tend to be early mornings and Saturdays, so if you're looking for a bit more of a quiet experience, try dropping off your laundry mid-week. You'll likely have more one-on-one time with the staff to discuss any specific laundry needs or concerns.

## Why Wash Cycle Stands Out

- **Customer-focused approach:** It's not just about getting your laundry done; it's about making your life easier.

- **Eco-friendly options:** They're mindful about their impact, offering eco-friendly cleaning options for those of us trying to make more sustainable choices.

- **Speedy turnaround:** Need something cleaned last minute? They've got your back, often with same-day service.

Wash Cycle: Laundry Service Cardiff

Fab easy to use service.
From booking to collection and return of the laundry was great. Kept fully informed throughout the process. Super king sized duvet washed dried and returned within a few hours is impressive.
Will certainly use Washcycle again and recommend too.
5 ⭐️

Bit late on reviewing. I have used Wash cycle a couple times and each time they have been brilliant. We had a very large order of clothes to wash and they handled it so professionally. All delivered washed, dried and neatly folded back. Would recommend 100%

5 star service. Very efficient, very professional. My order was picked up on time, the chap  Rhys picking up the order was very helpful, informative and polite. The order was returned to me the same day, with texts telling me when. And everything was clean and folded. Perfect service, for my business as a massage therapist so I use lots of towels and sheets, will deifinately be using them again. Thank you

Really fast and brilliant service by Nathan and Johnathan. Laundry was picked up this morning and delivered just a few hours later all clean, dry and folded lovely!!

Really appreciate that- thank you very very much!!

Using the subscription , it's super easy to book a slot for pick up and they were very flexible to customise your order for what you need! :)

First time using this service and I'm extremely impressed, very quick turnaround, Wash Cycle kept me in the loop at all times. Duvet washed and dried on same day. I will definitely use again and highly recommend them.
Many thanks to Cycle Wash from a very happy customer.

Nestled in the heart of Abergavenny on Station Rd, The Laundry Basket is not just any laundry service – it's a stellar experience, renowned for its impeccable service, expertise in fabric care, and a warm, welcoming atmosphere. With a perfect 5/5 star rating, this premium establishment stands out for its commitment to customer satisfaction, specialized knowledge, and friendly staff. Whether you're a local resident or visiting, The Laundry Basket ensures your garments are in the best hands.

### Discover Unmatched Laundry Service at The Laundry Basket on Station Rd, Abergavenny
 Welcome to The Laundry Basket, your ultimate laundry service located in the vibrant neighborhood of Station Enterprises on Station Rd, Abergavenny. Here, we pride ourselves on a tradition of excellence, offering not only a service but an experience that sets us apart. With a solid 5-star rating from our valued customers, we guarantee satisfaction and meticulous care for each garment.

#### Unrivaled Expertise and Specialty in Fabric Care
 Our team at The Laundry Basket brings unparalleled expertise to the table, specializing in a range of fabric care. Whether it's delicate silks, robust cottons, or precious family heirlooms, our certified professionals ensure your items are treated with the utmost care and precision. This dedication to excellence in fabric care is what makes us a gem in the heart of Abergavenny.

#### A Friendly, Welcoming Atmosphere That Feels Like Home
 Step into our shop on Station Rd, and you're immediately welcomed into a cozy, friendly environment. Our staff greets each customer with a smile, ready to assist with your laundry needs. This warm atmosphere, combined with our expert service, creates a laundry experience like no other.

#### Embedded in the Heart of Abergavenny's Shopping District
 Located just a stone's throw from the Whistle Stop Cafe and amidst the bustling shopping district, The Laundry Basket is perfectly positioned for your convenience. Drop off your laundry and enjoy the local offerings of Station Rd, from quaint boutiques to charming cafes.

#### Committed to the Abergavenny Community Through Partnerships
 We believe in the power of community. That's why The Laundry Basket actively engages in partnerships with local businesses and organizations, fostering a sense of unity and support within Abergavenny. By choosing us, you're not just getting exceptional laundry service; you're also supporting the local ecosystem.

### Why The Laundry Basket Should Be Your First Choice
- **Expertise in Fabric Care**: Our specialized knowledge ensures your garments are handled with care.
- **Friendly, Homely Atmosphere**: Feel welcomed and valued every time you visit.
- **Strategic Location**: Conveniently located for easy access and enjoyable local shopping experiences.
- **Community Engagement**: Supporting us means supporting Abergavenny.

### Customer Tips for The Laundry Basket Experience
1. **Plan a Visit Around Local Shopping**: Drop off your laundry and explore Station Rd's offerings.
2. **Ask About Specialized Care**: We're experts in a variety of fabrics.
3. **Engage with the Community**: Learn about our local partnerships and how you can contribute.

Embrace the superior laundry experience at The Laundry Basket on Station Rd – where every garment receives expert care, and every customer feels at home. Don't wait; visit us today and discover the difference for yourself!

The Laundry Basket

Whistle Stop Cafe

Lovely people! Saved our bacon when my partner came away on holiday with only one pair of trousers which got wet!
Cheerful, friendly and fast service

The Laundry Basket provide a fantastic service, they are very reliable and are always friendly. Have been using them for a while now and they always go above and beyond to ensure our linen is ready in time for our holiday home changeover days. Would definitely recommend!

Brilliant laundry - friendly and welcoming service, great cleaning and ironing, very competitive prices. They also arrange dry cleaning, alterations and repairs. When I collect my laundry it is always nicely presented and smells and looks as fresh as a daisy. Wouldn't use anyone else!

Very pleased. Though the price as gone up a bit since the 1980's lol.
My suit looks brand new now.
Thanks Laundry Basket.

An excellent service and great care taken with a precious family heirloom.

Drift-In, located at 104 Salisbury Rd, Cardiff, distinguishes itself as a premier laundry service provider with its unwavering commitment to quality, value, and customer flexibility. Catering to a diverse clientele, Drift-In offers an array of services including dry cleaning, shirt service, and laundry service, emphasizing competitive quotes and custom packages tailored to individual needs. Its strategic location in Cardiff, coupled with a highly favorable 4.7/5 star rating from 139 reviews, positions Drift-In as a go-to laundry solution in the area.

# Drift-In: Cardiff's Premier Laundry Service

Nestled in the historic and vibrant neighborhood of Salisbury Rd, Cardiff, Drift-In stands out as a highly reputable laundry service provider, boasting a 4.7/5 star rating from an impressive 139 reviews. This esteemed establishment offers a comprehensive suite of services, including dry cleaning, shirt service, and laundry service, tailored to meet the unique needs of each customer with competitive quotes and custom packages.

Drift-In's commitment to quality, value, and customer flexibility is evident in its strategic location and operating hours, accommodating the bustling lifestyle of Cardiff residents. The business thrives on providing exceptional service with a personal touch, attributed to its independent ownership, which allows for a more customized and responsive approach to customer care.

## Special Offers and Pricing

Drift-In extends a special promotional offer with Electrolux 9kg washers available from 9am to 10am on weekdays, emphasizing its dedication to affordability and convenience. This initiative reflects the business's understanding of its clientele's hectic schedules and its commitment to offering solutions that align with their needs.

## Local Significance and Peak Times

Located on Salisbury Rd, Drift-In benefits from its proximity to prominent Cardiff landmarks and businesses, including Cafe Sunrise and Cafe 37, making it a convenient option for residents and visitors alike. The neighborhood's rich history and the laundry's strategic position contribute to its peak times, particularly during early mornings and weekends, when customers seek to integrate laundry chores into their busy lives.

## Unique Service Highlights

- Custom Tailored Service Packages
- Competitive and Transparent Pricing
- Special Early Morning Offers
- High Customer Satisfaction Rating
- Independent Ownership for Personalized Care

Drift-In remains a distinguished figure in Cardiff's laundry service sector, renowned for its quality, value, and commitment to customer satisfaction.

Drift-In

Cafe Sunrise (Arabic cafe & Food in Cathays)

Cafe 37

Ramon's Breakfast and Burger Bar

THE CROWD CAFE

McSIMS Pastizzeria Coffee & Pastry

Baby Shoots

Chaiiwala

Greggs

Amo's Cafe

Costa Coffee

They were the only laundromat open tonight when I was looking for one, but I was so pleasantly surprised. Very clean and well looked after, the owner was so so lovely helping me with all the machines and even coins because I was unfamiliar with them. Would highly recommend

Cardiff was the final stop of our vacation throughout Europe, and we needed a self-serve laundry that takes credit cards as we were out of cash. We found Drift-In by searching online and asking the hotel front desk (Clayton Hotel). You have the option to drop off or stay and do-it-yourself.  Costs in June 2023 were £7 for a large washer and £1 for 8-minute dry. A full load including jeans took £5 to dry with a bit of dampness remaining. They offer detergent pods and dryer sheets for sale, though I don't remember the costs. They have quite enough laundry baskets, but they do not have a table to use when folding your laundry. The vending machine takes coins, but there is a small store next door where we bought water. You never know whom you will meet in a local place like this. I had a great conversation with a local lady about politics, guns in America, poverty in both countries, etc. It was great meeting you! Also, thanks to Anthony, the guy working on that day. I told you I would leave a review! Cheers.

Great spot for laundry.  Clean and safe.  Staff was friendly and helpful.  Recommend highly.

Lovely little launderette only 15 minutes walk from Cardiff Carasol.Launderette was bright and clean.Machines smelt fresh ( which shows signs of regular cleaning) For around £10 for a medium wash for stinky clothes well worth it.A gentleman on hand to supply change.help with the machines,they also sell detergent and dryer sheets at a reasonable price

the owner is so nice, they helped us to use the machine because we were not familiar with that. it's so affordable for us because we are student! thank you sir😆

OSTA Cardiff Launderette Tailoring & Alterations stands out in Cardiff for its exceptional garment care, eco-friendly cleaning options, and bespoke tailoring services. Nestled on Albany Road, this local gem offers an expertise in handling specialty fabrics that's hard to match, ensuring your cherished items are in safe hands.

Hey friend, let me tell you about a little gem I found on Albany Road - OSTA Cardiff Launderette Tailoring & Alterations. This isn't just your run-of-the-mill dry cleaner. They've got this knack for handling all sorts of fabrics, even those tricky ones that usually make you think twice before handing them over to just anyone. Plus, they're all about eco-friendly cleaning, which is a breath of fresh air (pun intended).

Now, finding parking on Albany Road can be a bit of a sport, but there's usually some luck to be had on the side streets, just a short walk away. And while you're in the area, why not make a day of it? Albany Road is steeped in history, with an eclectic mix of shops that have been around for ages. OSTA itself feels like it's woven into the fabric of the neighborhood.

What really sets OSTA apart, though, is their expertise in specialty garment care and their same-day service offering. Got a last-minute event and need your suit looking sharp? They've got you covered. Plus, their tailoring and alterations skills are top-notch. I had a pair of jeans shortened, and they came back perfect - like they were made just for me.

And listen, if you're into supporting local businesses that go the extra mile (which, of course, you are), this place deserves a spot on your go-to list. Friendly service, expert care, and you're doing your bit for the planet. What's not to love?

OSTA Cardiff Launderette Tailoring & Alterations

Chai Green

Karak Chaii Cardiff

Chocoberry

Coffee#1 Albany Road

Caffè Nero

Cardiff MADE

La Mina

La Dolce Vita

Coco Gelato

Juno Lounge

I brought seven pairs of shorts to OSTA Launderette, Tailoring & Alterations to be shortened for a holiday. The proprietor was a lovely gentleman, he even came back to the shop after closing early to take them in. I marked the desired length with a black permanent marker and was quoted £70 for all seven, which seemed fair. He returned them a day early than quoted, and at first glance, the tailoring looked spot on. But then I noticed: he’d hemmed them just below the black line… leaving a visible, ugly mark on every pair. Yes, I marked them, but I assumed basic common sense would apply and that the mark was a guide, not something I wanted to wear around. Just a few millimetres more and they would have been hidden. Instead, I now have seven ruined pairs of shorts. He even said it was my fault because I put the black mark where they needed shortening and there was nothing wrong with his craftsmanship. His craftsmanship is brilliant, but I seriously question his capacity for common sense. A frustrating and disappointing experience. A tailor that is too good to be true and an experience that beggars belief.

Two pairs of jeans shortened. Perfect. Excellent customer service and at a reasonable price. Recommend. Thanks.

This shop is very clean and their work is excellent. I shortened my pants today and the work was more than wonderful. The most important thing is that the prices are very cheap. I am very happy. Thank you.

Do not use them for alterations. They ruined my curtains and then accused me of lying as well as pretending that they don’t remember me or the curtains. As you can see from the picture, one panel is clearly longer than the other. Shocking customer service and very unprofessional. The guy who does the alterations unfortunately does not know what he is doing. They wouldn’t even give a receipt when I went in, which was my mistake to not insist. All I wanted was some money back after they cost me a lot of money, ruining my expensive curtains- but in the end all they did was act like they don’t remember me and that I am lying. Absolutely disgusting customer service. There was no gesture of goodwill. Never ever use these people, you will only be disappointed

Today I was in this beautiful store and I had an expensive evening dress. The tailor is really a genius. After he finished the alterations, it looked like you bought something new and there was nothing wrong with it. Thank you from the bottom of my heart

Cardiff Perfections Launderette, Dry Cleaning, and Alterations provides top-notch laundry services with a technologically advanced touch. Nestled at 75 Broadway, Cardiff, this establishment is celebrated for its innovative approach to dry cleaning and alterations, boasting a commendable 4.6/5 stars rating across 87 reviews. From online bookings to app-based services, Cardiff Perfections ensures a seamless, efficient customer experience. Remarkably, it offers transparent pricing and special deals, positioning itself as a value leader in the local market.

Nestled in the heart of Cardiff at 75 Broadway, Cardiff Perfections Launderette, Dry Cleaning, and Alterations stands out as a beacon of modernity in the traditional laundry service landscape. With a sterling 4.6/5 stars rating from 87 customer reviews, this establishment has woven together technology, customer service, and value to create a unique offering in the bustling city.

### Advanced Technology and Seamless Service
One of the most commendable aspects of Cardiff Perfections is its embrace of technology. The business leverages online booking systems and app-based services to streamline the dry cleaning and laundry process, making it convenient for customers to schedule pickups, drop-offs, and track the status of their items in real-time. This technological edge not only enhances efficiency but significantly improves the customer experience.

### Pricing and Special Deals
Pricing transparency and special deals further elevate Cardiff Perfections above its local competitors. Customers rave about the value proposition, often highlighting the affordability and clear communication regarding costs. Seasonal specials and loyalty discounts are just a few examples of how Cardiff Perfections retains and rewards its customer base, ensuring that quality service does not come at a premium.

### Local Insights and Parking Tips
Situated on Broadway, a street rich in history and bustling with activity, Cardiff Perfections benefits from its strategic location. Parking can be challenging, but patrons suggest utilizing the side streets such as Emerald Street or Clifton Street for more accessible parking options. The neighborhood's weather, particularly during Cardiff's damp seasons, underscores the importance of reliable dry cleaning and laundry services, a need Cardiff Perfections aptly fulfills.

### Unique Service Highlights
- Online booking and app-based services for hassle-free scheduling
- Transparent pricing and excellent value for money
- Special deals and loyalty programs to reward customers

### Customer Tips
- Utilize the online booking feature for a seamless experience
- Check out seasonal promotions for the best deals
- Explore side street parking for closer access

Cardiff Perfections Launderette, Dry Cleaning and Alterations

PollisonCoffee

My Sister's House

Food Plus

KURD CAFFE

The Olive Grove Cafe Ltd

Sparrow Coffee House

Sintra Cafe

The Salad Bar

Agility

A bad experience with this place today. I took a pair of curtains to be drycleaned. I showed the man the drycleaning instructions. He took my phone number and said he'd contact me later to quote the price for me to accept or decline.

Later, I received the quote by text and replied to decline as shown in my photo. When I arrived shortly after to collect the curtains (I live around the corner) they were already in a *wet* washing machine cycle! Despite that, for this unrequested service he tried to get me to accept my earlier counteroffer of £35 that I'd made by text for a *dryclean*. He also claimed to have tried to call me to check if I was accepting his quote, which as you can see from my other photo, didn't happen. And even if it did happen, I hadn't accepted his quote at all.

I left, since the curtains were now in the fate of a wet wash, and returned again to (finally) collect them a little later. They were still a little damp from a presumed partial tumble dry. His colleague then suggested I pay £24 for something I hadn't wanted. They agreed there was some confusion on their part but if they had any decency they wouldn't have then tried to charge that. I gave them a generous £10 for their electricity and water, which they accepted with a shameful look on their faces, took the curtains and funnily enough won't be returning.

Really nice couple runs it and they changed my cash to coins and helped me all the way (they could tell I was clueless). £7 a wash ain't bad and it only took 30 minutes. Let me use 2 machines. 10/10 quick and easy 👌

Great experience using this dry cleaners. The customer service was fantastic, really responsive and helpful. The collection and delivery was really seamless and the driver, Ali, was great to locate the address despite it being a new property not yet on Google maps. Would happily recommend & use again.

Great laundry and nice experience. I only stayed in town for a few days and had to do my laundry. I found this shop by chance and was greeted with hospitality by the owner. Would definitely come back if I have the chance.

Absolutely fantastic service from everyone that I have interacted with so far who works here! I went in for the first time (having never used a laundrette before) and the lovely gent working helped me every step of the way (sorry I didn’t catch his name!). Such a lovely place, and I emailed beforehand as well as afterwards with questions and they were incredibly helpful and responsive. If I could give more than 5 stars I would !!

Nestled on Cardiff Rd in Newport, Johnsons The Cleaners stands as a beacon of exceptional laundry service, distinguished not only by its comprehensive service offerings but by an ambiance and ethos that make every visit memorable. With a commendable 4.3-star rating from over 80 reviews, this dry-cleaning haven boasts a warm, inviting atmosphere where staff like Jane and Sharon become part of the community's fabric, offering personalized advice and care. From everyday attire to special occasion garments, Johnsons ensures each item receives meticulous attention, all while maintaining transparent and competitive pricing.

# Johnsons The Cleaners: A Newport Gem

In the heart of Newport, on the bustling Cardiff Rd, lies a dry-cleaning sanctuary known as Johnsons The Cleaners. This isn't just any ordinary laundry service; it's a place where garments go to be revitalized, and customers are treated like family. With an inviting atmosphere and a team of dedicated professionals, Johnsons has woven itself into the fabric of the community.

## A Unique Customer Experience

Walking into Johnsons, the warmth of the greeting you receive is just the beginning. Staff like Jane and Sharon make it their mission to ensure your visit is as comfortable and efficient as possible. Whether you're bringing in a cherished wedding dress or a well-worn leather jacket, they handle each item with the utmost care and provide transparent pricing that respects your budget. Their dedication to customer satisfaction is evident in the glowing reviews and repeat clientele.

## More Than Just Dry Cleaning

Johnsons offers a wide range of services, from alterations to leather cleaning, each performed with precision and attention to detail. The shop's ambiance, marked by the hum of machines and the soft chatter of satisfied customers, reflects the bustling yet meticulous nature of their work.

## Local Insights

Situated near landmarks like the Tesco Cafe and Harlech Retail Park, parking is conveniently available, although peak times like Saturday mornings can see a swell in activity. Local weather, with its unpredictable bouts of rain, makes Johnsons an essential stop for those looking to preserve their wardrobe against the elements.

## Service Highlights

- **Personalized Care**: Each item is treated with individual attention, ensuring optimal results.
- **Transparency in Pricing**: No hidden fees, just straightforward, competitive rates.
- **Community Focused**: A staff that knows your name and cares about your needs.

## Customer Tips

- Visit during off-peak hours for a more personalized experience.
- Ask about their special deals for regular customers.
- Don't forget to check out nearby attractions like the Tesco Cafe for a quick bite.

Johnsons The Cleaners is more than just a place to drop off your laundry; it's a vibrant part of the Newport community, offering unmatched service with a personal touch.

Johnsons The Cleaners

Tesco Cafe

Absolute life savers! My wedding dress managed to get marked by the dress storage bag that was given to me to use when I purchased my dress, it was a noticeable black mark right across the neckline (we think the storage bag zip had some oil on it). My dress could not be dry cleaned due to the material so I wasn't sure if it was possible to get the mark out. The wedding dress specialist at Johnson's hand washed and steamed my dress, and the mark is gone! I wish I had taken before and after photos for this review, but I cannot recommend the service more. With 4 weeks to go until my wedding I would have been totally stuck! Cannot thank the team enough!

These people are OP! Been coming here for yeara, always great service. If you have any questions, they will help you as bes5 as they can. They don't try to upsell you. 5/5 highly recommend

Dropped my wedding dress off 4 weeks before seamstress went on holiday. Initially told 2 weeks ended up having my dress nearly 8 weeks.
Went in on the Monday she hadn't started it and told me to come back on the Thursday. Went at 11.30 she had barely done anything to my dress and told me she was waiting for me to come in to see where it needed to go 🙈 we had already discussed this - it was an excuse.
Went back later and she had rushed it all.
The belt was sewn on the side when it was clearly meant to be in the middle. Dress had black finger tip marks on it and train wasnt sewn on how we discussed and was gaping in parts 🙈
The new Zip was faulty that she replaced and she's put a shorter zip meaning I can't step into it now and also made the dress smaller/tighter. Now have 4 weeks before the wedding to find someone to fix her mistakes.
Was given a refund thankfully. But wouldn't recommend.

Have since taken my dress to another seamstress in the area and they were mortified by what she had done to the dress and now has to undo her work and remake the dress in certain parts to cover damage.

Whilst visiting Newport, my old home town, I needed some repair work to a rucksack, which meant a lot to me.  I met with Sharon, and was quickly put at ease in regards to the new lining required.

I collected my rucksack a few days later, and to say it was better than it had ever been, was an understatement.  The attention to detail exercised on the job was evident, amazing stitching, and Sharon had been so careful to match the fabric pattern, even though it wasn’t on day-to-day show.

I really can’t recommend highly enough the repair work undertaken.  I’m so grateful for the help restoring my rucksack, it now got years of life ahead of it.  Thank you so much..!

I frequently use the Cardiff road branch as the service is outstanding and very efficient. Jane in particular is a very friendly person and extremely helpful with getting my items cleaned and returned to me on time to fit in with my busy schedule. Definitely recommend.

Discover unparalleled garment care at Johnsons The Cleaners, nestled in the heart of The Old Three Elms, adjacent to the bustling Petrol Station on Merthyr Rd. Renowned for their meticulous attention to detail and a rich tapestry of services including dry cleaning, alterations, and specialized leather cleaning, Johnsons stands as a beacon of quality and expertise in Whitchurch, Cardiff.

# Expert Garment Care at Johnsons The Cleaners

At Johnsons The Cleaners, located conveniently at The Old Three Elms, right by the well-known Petrol Station along Merthyr Rd, we pride ourselves on our commitment to excellence in garment care. A pillar in the Whitchurch community, our family-operated establishment has been serving Cardiff with unparalleled passion and precision. Whether you're seeking eco-friendly dry cleaning solutions or in desperate need of last-minute alterations, our tailored services ensure your garments receive the care they deserve.

Expert in handling delicate fabrics and specialty garments, from luxurious leather to your treasured wedding dress, our certified team guarantees your items are in safe hands. Thanks to our strategic partnership with local businesses like The Ark, and our proximity to pivotal public transit lines, dropping off your garments is as convenient as it is rewarding. Embrace the confidence that comes with impeccably cared-for attire, only at Johnsons The Cleaners.

## Unique Service Highlights
- **Eco-Friendly Cleaning Practices**: Safeguarding your health and the environment.
- **Same-Day Service Available**: For those urgent, last-minute needs.
- **Specialized Garment Care**: Including wedding dresses, leather, and delicate fabrics.

Join the myriad of satisfied patrons who trust Johnsons The Cleaners for all their garment care needs. Visit us today and experience the pinnacle of professional cleaning services.

The Ark

I had a very disappointing experience at this cleaner. From the start, there was a serious lack of communication when I dropped off my item, which led to it being cleaned in a way I did not ask for. The price I was quoted at drop-off was also completely different from what I was charged upon collection. If the item couldn’t be cleaned the way I requested due to the care label, that’s completely understandable — but what’s not acceptable is failing to inform me beforehand. The lack of communication, along with inaccurate pricing, shows a basic disregard for transparency and courtesy.

When I tried to explain what happened, I was met with a rude tone, constant interruptions, and deflection of responsibility — I was told things like “that’s not our problem” or “that was the previous worker.” It felt like they weren’t interested in hearing me out at all.

Feedback, even if negative, should help a business improve. Confronting customers over a review is incredibly unprofessional — ironically, the staff even said, “this makes us look unprofessional,” while behaving in exactly that manner. They were more concerned about the bad review than actually solving the problem. I will not be using this place ever again.

Special praise to Jan!  We had ordered a prom dress that arrived with a lot of stains. Also, it needed some alterations. All this with the prom happening soon - it was all so stressful. However, on presenting the dress to Jan with all it's issues, she calmly said she could sort it. The next day she contacted us to say the dress was now ready. She had resolved the stains and made the alterations such that the dress is now perfect! Jan is brilliant and we cannot thank her enough for going that extra mile, sorting out the various issues with the dress so well and so quickly, and skillfully and reassingly defusing a very stressful situation.

I recently had a really disappointing experience at Johnson’s Cleaners in Whitchurch, Cardiff. When I went to pick up my parcel, the lady ( with blonde hair )  who helped me was incredibly abrupt and spoke to me in an awful manner. I felt disrespected and unwelcome, which is not what I expect from a customer service interaction. It's unfortunate because I've used their services before without any issues. I hope they can address this behaviour to ensure a better experience for future customers.

I recently had a frustrating experience with Johnson’s Cleaners in Whitchurch Cardiff . They sent my parcel back simply because the delivery driver was a different person. This parcel contained Christmas gifts, which I really needed to receive. Unfortunately, this isn’t the first time I’ve had issues with their service. The lady who assisted me was abrupt and unhelpful, which added to my disappointment. I hope you can provide adequate training to improve her customer service in general and handling of parcels in the future.

The rudest woman ever!!! I went to return a parcel and didnt see the sign that said not to tear the label off, genuine mistake but you’d think id killed someone the way she spoke to me. Ill use a different place from now on!!!

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