Plaza Cleaners on 13-33 Jackson Ave, Long Island City, stands out for its commitment to eco-friendly dry cleaning and alterations. Garnering a 4.1/5 star rating from 49 reviews, this independent business offers a modern approach to garment care, including online booking and free delivery services. Its proximity to notable cafes such as Beanstalk Cafe and Taste Crème, coupled with unique service offerings, positions Plaza Cleaners as a convenient choice for Long Island City residents.

# Plaza Cleaners: A Beacon of Eco-Friendly Garment Care in Long Island City

Located at 13-33 Jackson Ave, Plaza Cleaners distinguishes itself in the heart of Long Island City not just as another dry cleaning service but as an advocate of eco-friendly garment care. This independent business brings a fresh approach to traditional dry cleaning services, embracing technology and sustainability while maintaining a strong community presence.

## Unique Ownership and Local Impact

As a locally owned business, Plaza Cleaners has become a staple in Long Island City, a neighborhood known for its vibrant cafe scene, with nearby establishments like Beanstalk Cafe and Taste Crème adding to the local charm. The ownership's dedication to organic and eco-friendly cleaning methods sets Plaza Cleaners apart, ensuring that customers' garments are not only clean but cared for in a way that is kind to the environment.

## Specialty Services and Technology

Plaza Cleaners offers a range of specialized services, including eco-friendly dry cleaning, alterations, and wedding gown preservation. The use of modern equipment and technology, such as online booking and app-based service requests, highlights the business's commitment to convenience and quality customer service. This, combined with free delivery, addresses the fast-paced lifestyle of Long Island City residents.

The local weather, known for its unpredictability, poses unique challenges to garment care. Plaza Cleaners has adapted to these conditions by providing services tailored to protect and preserve a wide range of materials against the elements, ensuring that customers' investments in their wardrobes are well protected year-round.

## Community Partnerships and Customer Satisfaction

Community involvement and partnerships with local businesses reinforce Plaza Cleaners' commitment to the Long Island City community. Collaborations with nearby cafes and markets not only support the local economy but also create a network of convenience and quality service for residents.

Despite mixed reviews, many customers applaud Plaza Cleaners for its exceptional service and commitment to eco-friendly practices. Positive feedback often highlights the business's ability to handle delicate and specialty garments with care, restoring them to pristine condition.

In conclusion, Plaza Cleaners stands as a testament to the importance of sustainable practices in the dry cleaning industry, marrying traditional services with modern technology and community values. For residents and businesses in Long Island City, it offers a convenient, reliable, and environmentally conscious option for all their garment care needs.


Plaza Cleaners

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I got a Tom Borwne short-sleeved knit dry-cleaned at Plaza cleaner. The knit has been a month since I got it for my birthday.
As you can see from the first picture, it was a new product, but the patch was stained like that, and the fourth line of the arm was also stained, so I asked them redone it.
They returned it to me after dry cleaning again, and when I checked it, they just exchanged the patch for another one like the 2nd picture and the arm part is still unresolved.
I complained to them about this, and they told me that the patch is genuine and that it doesn't matter if I just wear it. When I asked for compensation, they continued to react in a way that they were not at fault. Their communication method and customer service seem to be the worst.

If you are going to dry-clean expensive clothes, please read my review and judge it well.

I recomend don’t waste your money, time and emotion.

I was looking for a decent laundromat in Astoria or LIC as I wear linens and wools quite a lot throughout the year. I found this place on a google search- there was a 50% off promotion going on, their website was clean, and also I liked their delivery service so decided to give it a shot. Because it was my first time, for me it was not clear how to leave my stuff at the lobby (wish there were a step by step guideline for the first-timers) so I had to ask them. Also I think they should get us the total price first before making the payment even though the prices are mentioned on the website. It took couple days longer than I thought but service in general was good. I had a lot of items dry cleaned and they were packaged really nicely when dropped at my apartment. I think I’ll use them again next time. (Please do more promos!)

Excellent dry cleaners with even better service.  I used to use a cleaner right
across from the townhouse I lived in.  Decided to try Plaza Cleaners because they were organic.  Extremely happy with the change.  Even though I have moved a bit further into LIC, they come to pick up my dry cleaning every Saturday, without fail, as pre-scheduled.  If there's anything ever wrong with my items (for example, an ink stain on the shirt) they text me a picture and ask if I would like further treatment.  They catch tears, buttons missing, etc. and always fix the problem, usually with no extra charge.  Could not be more pleased.

Convenient, expensive and very poor job. I come in with about 50-150 of dry cleaning at least once a month and I always got my clothes back with stains. The first few times I just got them out myself, then I actually mentioned something to one of the gentlemen there that completely ignored me and changed the topic. Another time I brought it in for a re-do becuase enough is enough and here I am again washing stains off myself. They clearly don’t check the clothes for stains. Will be taking my business elsewhere. Convenience is not enough.

First time using Plaza, best dry cleaner I’ve ever experienced. Dropped off a couple pieces that seemed beyond cleaning; white, delicate, intricate, lace covered in makeup and spray tan, came back PURE WHITE, I honestly couldn’t even believe it. Also had a vintage velvet blazer cleaned and buttons fixed, they stitched all the little tears which I didn’t ask them to do but it so appreciated. Excellent service, everything looks brand new. I’m so pleased.

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