Discover the hidden gem of laundry services at Pro Cleaners, where exceptional customer care meets top-notch cleaning expertise. With a stellar 4.4-star rating and a reputation for kindness, professionalism, and attention to detail, you can trust your garments are in good hands. From everyday laundry to delicate alterations and special occasion attire, Pro Cleaners takes pride in delivering outstanding results and unparalleled customer satisfaction.

Pro Cleaners

J and his son were so kind. They deliver amazing customer service skills and I was very pleased with my alterations. This will be my go-to cleaners going forward.

I’ve been bringing my shirts and suits here for years. Jay is an absolute gentleman. He is very professional. They also do alterations. Everything is always perfect.

They were so patient with me even when I was freaking out about my prom dress and they fixed it on time. Thank you guys so much 🙏🏾

Sent my wedding attire there and was very impressed 👌 good job! Thank you kindly 🙏

GREAT CUSTOMER SERVICE TOOK MY CLOTHES IN VERY GOOD CARE

Looking for a reliable and friendly place to take care of your laundry needs? Look no further than Classic Cleaners! With a strong focus on customer service, the owners greet you with a smile and ensure your items are ready on time. Many customers have praised the owners for their friendly demeanor and reasonable prices. While every business has its ups and downs, it's clear that Classic Cleaners strives to provide the best experience possible for its customers. From drop-off to pickup, you can trust that your clothes are in good hands.

Classic Cleaners

Very friendly service! They greet me by name whenever I come in and always have my items ready ahead of their promised time.

Not using them again. I took these slacks to them TWICE for this stain, the 2nd because I didn't point it out. They didn't remove the stain and STILL charged me! If the $8 means more than having happy customers, you don't need my business

**UPDATE**
I went back to pick up my shirt and the dry cleaners ruined/broke 2 of the buttons on the collar. Just ANOTHER reason why to NEVER leave your clothes at this dry cleaners!

DO NOT GO BY THE HOURS ON THE DOOR! I was in a pickle and I really needed a shirt cleaned FAST. The man working at the front register told me he could dry clean a regular white button down shirt (for $4.00!!!!) and I could come pick it up on Saturday. I asked him the hours (he said 5pm) and I also looked online.
THE HOURS ARE WRONG! I went by the cleaners at 3:00pm and they were CLOSED.
So, now I have no shirt to wear today to work. I wouldn't have even gone out of my way to drop my shirt off here if they were going to close early.
With that being said DO NOT GO OFF THE HOURS ON THE DOOR. THEY'RE WRONG.
I also agree with the other review that the last person left about the phone line. You cannot get through to anyone AND there's no voicemail or hours on the phone.
Poor way to run . business, very unsatisfied and to top it all off, I have to pay $4.00, which is WAY too much, for a small white button down shirt.

If I didn't just buy that shirt, I would have left it there and never returned. They will never get my business again.

Dropoff minor situation on Wed, promised Saturday.  Monday morning advised it will be Tuesday.  Then when clarified Saturday promise, advised ready Monday after noon.  Then, when he kept looking on racks, garment found.   Reasoning given for confusion is the computer wasn't updated..

Very friendly owners with very reasonable prices. My clothes are always done to perfection. Thank you! 🤗

Park's Cleaners is a trusted name in the community, with a loyal customer base that appreciates the quality service and attention to detail. For years, this family-friendly cleaner has been providing top-notch laundry services, from hemming and alterations to dry cleaning and more. With a focus on convenience and customer satisfaction, Park's Cleaners is the go-to destination for those seeking reliable and efficient laundry solutions. Despite some varied experiences, many customers have come to rely on Park's Cleaners for their laundry needs, citing the cleaner's ability to deliver great results and stand behind their work.

Park's Cleaners

I have been a loyal customer since 1997.There was a time I thought he was the best around.Lately he has been very rude and unprofessional. He wants your money,but doesn’t do quality service lately. I tried to talk to him and his only suggestion is take your clothes somewhere else after 27 years.My clothes were never ready when he said they would be ready.He said pick up Wednesday after 5:00..I go there Saturday and my clothes still not ready. I showed him a stain on my clothes.He takes it off with tape. I will never go back there after 27 years.He always says it’s just me and my wife.Well hire someone.Stop being a disservice to the neighborhood.

This place gives off revisit vibes. I went into this establishment to get a couple of outfits hemmed. First and foremost I was never greeted when I walked in. Secondly he lied and told me there was no tailor to hem my outfits and told me to take my items to a tailor shop. I proceeded to tell him. I have had clothing hemmed in a dry cleaners before so what is the difference of them and a tailor. He proceeds to say “He Doesn’t Have Time” this man told a customer he does not have time to take care of me as a customer. I guess I’m not light enough for him to accept my money. He was rude and did not show any type of professionalism at all. Black people BEWARE if you come here. You will get brushed off and told to take your business elsewhere. I will never step foot in this place again and wouldn’t even suggest my worst enemy come here.

I have been using the services at Park's Cleaners since 2003, and I have never had any issues. I have used Park's Cleaners for my business formal clothing, suits, and winter coats. The service has been great. I have use cleaners closer to home, but they keep knocking off my buttons. What the hell? Parks Cleaners have never knocked off my buttons or cause other issues. I would recommend this cleaners to anyone who needs a professional cleaning service. Charlie will provide a great service for the price, and you can keep your buttons. Hell yeah!!!

IF YOU’RE BLACK DO NOT GO TO THIS ESTABLISHMENT!!! The owner is RUDE and extremely RACIST and Disrespectful! Spend your money elsewhere. Told my wife he didn’t have time to hem two items and told her to leave without giving any options for another day or time. HORRIBLE SERVICE

Went to another cleaner In the area who messed up my clothes, came to Parks who was honest and guaranteed my clothes back in a short time frame. Clothes looked great! I always know I can go to Parks and get my clothes back in great condition

Welcome to Custom Care Cleaners, your trusted destination for all your laundry needs. With a commitment to providing excellent service and a family-oriented approach, we strive to make every customer feel valued and satisfied. Our team is dedicated to ensuring that your clothes are cleaned with care and attention to detail, and we take pride in our ability to resolve any issues that may arise. We're proud to be a part of the community and look forward to serving you. With convenient hours and a wheelchair-accessible facility, we're here to make laundry day a breeze.

Custom Care Cleaners

So the only review on here is a bad one from someone who doesn't even post their name. I can tell you that I have worked at Custom Care for 20 years. The owner is a good, Christian man who bends over backwards and goes above & beyond  to make each and every customer happy. I witness this every day and he preaches customer service day in and day out to every employee. He would never "steal" anyone's clothes. We are there to run a business and make money, which means we want you to pick your clothes up & pay for them. We don't want your clothes! We will gladly count the number of items when you drop off if it is requested and we will write it on your pick up ticket and initial it. The number of items can then be counted when you pick up and be verified that it is the same number as at drop off. The reason we cannot be responsible after a customer leaves with their clothes is because someone could be mistaken as to what was brought in and say an item is missing when it is actually in their car or closet or dirty clothes basket. We have two people double checking the orders each day before they are put away for pick up. This is to ensure that the order has the correct items as well as the correct number of items in it.  Perhaps the person with the bad review is mistaken about what they left with us, but I can assure you if they complained to the owner then the matter was looked into and handled properly & professionally. He would never leave a complaint unresolved. I hate bad customer service & I would never work for someone who would allow it in their business.Let me add that the 10 piece dry clean special is $28.99, not $29.99. This is not a laundry special. That is why it is called a dry clean special. Laundry is separate. All cleaners count dresses or any garment that covers top & bottom as 2 pieces. This is common knowledge. Overcoats count as 3 pieces. This is due to the fact that they take up the space and/or weight of 2 or 3 garments. There is more than one sign that states *restrictions-inquire within.
We have great support of the community. We have, as long term customers, several judges, a number of local business men & women, the former sheriff & his family, the current sheriff & his family, the chief of police, about 90% of the sheriff's department and police department, a number of state troopers, a great number of firemen & paramedics, etc. We appreciate all of our customers.

Never take your clothes here! This is a rip off! They have a special which includes 10 items for $29.99. I brought in less than 10 items and was charged more than $35 for only 7 items. It is common courtesy (customer service) to apply the discount to the patron , especially if some of the items were laundered dress shirts which cost much less than dry cleaning laundered shirts ($1.25 each X 3= $3.75), and 4 dry cleaning maybe $5.00 = $20 that would bring my total to $23.75 while I didn't mind paying the the advertised price of $29.99 for 10 items I couldn't understand how my bill was almost 20% higher than the advertised discount! Such a ripoff I will never visit this location again! As for the previously stated motion of (belief in customer service) this would have bee a perfect time to  exercise commonsense and make the adjustment! The associate was very non- shallot with her justification of the up charge. After trying to understand her explanation to no avail and realizing it was a losing battle I left! Trying to extort money from every customer is not the way to do business, which probably explains why this little non automated cleaners, which seams to barely be surviving is practicing these tactics. Like several of the previous reviews I concur RUN FROM THIS PLACE!

I have been going to this cleaners for many years and I love this cleaners! They are family oriented and good people! I've never been treated wrong by them. The owner always helps make any issues right if there is a problem.  For the review saying the girl that cleans the clothes stinks, as many times as I've been in there, I've never smelled anyone that stinks. 2nd review Don Gibson best advice to give you is to count your pieces before you leave with them and have them write the number on your ticket. For the others saying about the 10 PC special price, you should always know to ask about what the special and discounts details are before leaving. People are always in a hurry and dont bother to ask questions, but will be quick to gripe when knowing they should take the time to check. Every place has stipulations on specials and discounts WHEREVER you go regardless! Anyone should know a dress covers 2 parts of your body, so it counts as 2 pieces. NO BRAINER! I even knew that without asking. Definitely a cleaners to check out first before listening to the negative comments on here.

TERRIBLE customer service. I was grossly and unethically overcharged for their 10 for $29.99 "special". Apparently some items count as more than one piece,(which is fine) the only problem I have with that is not being told which items count as what until it's time to pay. I ended up with a $70 something dollar bill. RIDICULOUS.

I didn't put up a fuss while I was there, I figured there was no need to debate because I needed my clothes either way.
Now I will say this, the business owner is not very smart. She just lost a steady customer and multiple referrals for under $40. Do better.

They steal your clothes here. Don't go to this local cleaner  because they will steal your clothes. If you insist on going to this place....Please be careful  because they will not return all of your items. I noticed that I was missing two very expensive items....I returned right back and was told that since I left their was nothing I could do....One of the workers acted like she knew what happened, because she knew who was working that day.....I have lived in Douglasville most of my life and would have never thought a local place would do something like this!!!!

Stay far away from this place!!!

Welcome to our convenient and accessible laundry facility, where cleanliness and customer satisfaction are our top priorities. Our spacious and well-maintained laundromat is designed to provide a comfortable and efficient experience for all our customers. With a focus on reliability and quality, we strive to meet the laundry needs of our community. Although we have received some feedback from customers, we are committed to continuous improvement and providing the best possible service to our valued customers.

V025

PLEASE BEWARE OF THIS DISHONEST, RAGGEDY establishment! They will RUIN YOUR ITEMS, THEN DENY IT.

I dropped off my comforter for cleaning on a Friday, the woman working behind the counter advised it would be ready for pickup the following Wednesday by 5:00pm. When I went to pickup my comforter on Wednesday it was not at the location, the owner asked me to return the next day. I went back to the business Thursday afternoon to pickup my comforter. When I removed my comforter from the bag it was placed in I noticed several snags and rips all throughout my comforter, which were not visible due to the way the comforter was placed in the bad. I took the comforter back to the place of business only to be told by the owner the damage didn’t occur from his machine. I explained that I’ve only had the comforter for 6 months, those snags were not there when I dropped the item off, to which the owner insisted in his 15 years of business he had never seen snags like that before from his machine. He refused to take accountability for the damage, and only offered to reimburse the $40 fee that was charged for the dry cleaning service.

I’ve attached images so everyone can see the damage that was done to my comforter. Save yourself the money and hassle and go to a trustworthy business, not a place like that that ruins your items, tries to hide the damage then lies about it.

The absolute WORST CUSTOMER SERVICE EXPERIENCE EVER!

I came here to get my daughter uniform dry cleaned and alterations.  I explained to the clerk, I needed the uniform by Tuesday.  She ensured me that it would be ready.  When I went to pick up the uniform, it was not ready.  The clerks attitude was very unapologetic.  I explained to her I need the uniform and showed her my ticket that clearly stated Tuesday.  She then told me to come back around closing and it would be ready.  Which it was, but if I wouldn’t have came up there, my daughters uniform would not have been ready.  They should not make promises that you have no intentions of keeping just to get business.  I will never use this place again.

I recently moved to Douglasville and was in search of a nearby cleaners. This one was not far from my house and figured I’d give it a try. Initial contact with the gentleman up front was very cordial. I explained to him what I needed done and he promised it would be ready by 2pm Monday. I explained to him that I was leaving him with ALL of my work uniforms and if he could not promise me that they would be back by then I would go to a next day cleaners and pay more. He promised they would. When I returned on Monday shortly after 2pm one of my uniforms was missing. I explained to him that I was short a uniform. He then went to the back and found a piece and tried to hurry up and press it. I explained that I was missing the shirt. He then counted the pieces saying it’s all there. I explained to him that the shirt that was missing was a special shirt (funerals) and that it was left with him. He proceeded to argue with me and stated that I just didn’t want to pay (while he was shaking my credit card in his hand) I asked him why wouldn’t I want to pay if he had already charged my card. The older lady then came from the back and told me “it was just a stupid shirt”.  I then told him that he should not run his business in that way. Losing customers items and then arguing with them. I’m sure he will find that shirt and will not even call me. I will admit that I did use explicit language when he accused me of not wanting to pay. Now I’m short a funeral detail shirt and hopefully I can get one in time by this weekend.

Bottom line: make him go through every piece while you are at the counter when you turn your stuff over to him. He sucks at counting and living up to his business promises to his customers. As for me I will never ever go there again or recommend his cleaners to anyone I know. All he had to do was look for my shirt.

I will NEVER recommend using this business for alterations! I came from out of town for Thanksgiving and dropped of a dress that I was so excited to wear for our family holiday. When we picked the dress up it was so short that it will now be a top....I was devastated. When the owner returned a couple of days later I went up there due to not receiving a call after I left a note about the destruction of my dress. He wanted to keep the dress and all I wanted was my $25 back for the alteration that was too short and not even straight so I could take it somewhere else to maybe add a ruffle to the bottom. Needless to say, after asking for my dress 3 times with no avail, I got very ugly and took my dress! He said he would pay, but I want my dress to still be a dress! Poor customer service and very shotty work. My mother and brother use them all the time....or at least did before today!

I have had a couple of minor issues with this company.  Mostly having to do with a woman who is very rude.  I had a tradeshow to attend in Chicago from 11/28 - 12/1.  I dropped by clothes off on November 18 to have them dry cleaned.  I also asked for an alteration to some pants.  I show up on Saturday (right before my flight) November 27.  I need all my suite for the tradeshow.  I get to the site and they tell me that they haven't finished my alteration.  They had the pants for 10 days.  No call, no nothing.  I had to frantically find a suite on the Saturday after Black Friday.  My wife got a big frustrated with the lady who runs the place and she never apologized and instead yelled at my wife.  I think I will take my business elsewhere from now on.

Dry Cleaners Near Me

Dry Cleaners with Pickup & Delivery in Douglasville, GEORGIA

Pickup & Delivery Specialists in Douglasville

5 Dry Cleaners with Pickup & Delivery Found

Pro Cleaners

Classic Cleaners

Park's Cleaners

Custom Care Cleaners

V025

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