Nestled in the heart of Belconnen, Bright Cleaning PTYLTD, located at Oracle, 64 College St, offers a blend of expertise, friendly service, and transparency that stands out in the local community. With a commitment to hygiene and customer satisfaction, it's not just a place to drop off your laundry; it's a cornerstone of daily life for many locals, offering a warm welcome and a professional touch.

# Bright Cleaning PTYLTD: A Beacon of Quality and Trust in Belconnen

Nestled among the urban sprawl of College Street and surrounded by the vibrant life of Belconnen, Bright Cleaning PTYLTD stands as a testament to the dedication and hard work of its founder, Alex, and his team. With its doors open bright and early at 7:00 AM, this bustling hub of cleanliness and care quickly fills with the sounds of steaming, pressing, and friendly chatter, creating an ambiance that's both welcoming and efficient.

As the seasons shift, bringing with them the challenging stains of winter slush or the dust of dry summer winds, Bright Cleaning adapts, offering specialized care for fabrics affected by the unique Canberra climate. With certifications that speak to their expertise, this team knows exactly how to treat each garment, ensuring your wardrobe is ready to face the local weather in impeccable condition.

Pricing at Bright Cleaning is transparent and competitive, reflecting the value they place on honesty and customer satisfaction. Special deals are not uncommon, tailored to meet the needs of a community always on the go. Whether it's a rush job for a sudden event or the careful preservation of a cherished item, Alex and his team approach each task with a level of skill and care that's hard to match.

Located amidst historical Belconnen, a place teeming with stories and memories, Bright Cleaning serves not just as a dry cleaner but as a pillar of the community. It's a place where every customer is treated with respect and every garment with precision. From peak times bustling with activity to quiet afternoons filled with meticulous work, Bright Cleaning embodies the spirit of its neighborhood—resilient, friendly, and ever welcoming.

**Customer Tips:**
- For the best value, inquire about their bundle cleaning services.
- Schedule your visit during off-peak hours (early mornings or late evenings) for personalized service.
- Always discuss any special fabric care instructions with Alex; his knowledge is invaluable.

Bright Cleaning PTYLTD

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Engaged Alex on 13/12 to perform carpet cleaning and oven cleaning.

The carpet cleaning was fine, but he only cleaned the sides, bottom, racks of the oven (not the roof and the door) and managed to scratch the finish while doing so.

I was originally quoted $50 for carpet cleaning of a single bedroom and $100 for the oven. He also told me his original quote was “excluding GST” as he was writing up my invoice so I was pretty surprised as I’ve never been quoted on anything which wasn’t the total amount payable. Additionally the extra amount wasn’t 10% of the GST exclusive amount and the total charged ended up being $170.

When trying to discuss the standard of the oven cleaning and mentioning the damage (right before having to hand back our rental as well), Alex was rude when I proposed a partial payment for the oven cleaning. The reason for a partial payment was because I had to go and clean between the panes of the oven door and clean the roof of the oven myself after he’d left.

He messaged me (and this is copy and pasted):

I have no time to read this.
The minimum charge is 150$
Just the carpet cost 150$
Just pay 150$

I have no idea how there are so many 5-star reviews but I gather it’s because they’re more to do with carpet and upholstery cleaning. My experience with the carpet cleaning was good, but the oven cleaning was shocking.

Photos are of the damage, the dirty roof of the oven, the glass door of the oven and finally what I wiped off the roof of the oven after Alex left (just with water and paper towels).

Update after reply by the business below (18/12): I have paid Alex in full for the carpet cleaning component. We also agreed that a payment of half the amount for the oven cleaning would be appropriate due to the poor quality of the job. I have also explained to Alex via text message that I am discussing with the real estate agent whether any deduction from our bond will be occurring for the damage on the oven handle that he caused. I will be in a position to make the half payment once the final inspection of our rental is finalised and any costs I incur from Alex’s work can be determined. I don’t see how it was a “free job” for me considering I am still intending on making the partial payment. Dropped down to one star as the business is intent on continuing being rude, accusing me of blocking their Facebook page while I am continuing dialogue and insisting on payment via text message on an almost daily basis.

We have approached them for a commercial clean for my restaurant and They have done a terrible job Alex who is here to do job was soo rude and shame on him for not doing his job properly I have paid $1600 for the job but nothing has been done properly it was same as before I had to go buy a Gerni in Bunnings and do myself

And on top Alex was rude

I would suggest people not to engage with them as they do a terrible job, you can approach if you just want to get ripped off

Shame on this company and Alex

A total waste of money and time

Thought we were going to replace the carpet in our rental.    Alex turned up on time in a very clean good looking vehicle. Professional well priced. Would highly recommend.  Great job.   Very happy.

Really disappointed. No integrity. The actual fee is higher than the quoted price, and Alex reverses his deal. Extra fee changed from the equipment rental fee to the surcharge, but this fee has been waived at the beginning of the deal.

Friendly,  on time,  communicates well and did a perfect job on our old carpets.  Very pleasant experience. Will definitely book Bright Cleaning again,  and will recommend them to everybody.  Thanks Alex.

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