Experience the epitome of convenience and exceptional service at Dapper Dan Dry Cleaning & Shirt Laundry! Our dedicated team is committed to providing top-notch dry cleaning and laundry services, ensuring your garments are meticulously cleaned and pressed to perfection. From delicate fabrics to everyday essentials, we take pride in our attention to detail and quick turnaround times, making us the perfect destination for all your laundry needs. Whether you're in a hurry or need a reliable partner for your dry cleaning requirements, we're here to help with a smile and a commitment to excellence.

Dapper Dan Dry Cleaning & Shirt Laundry

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Disappointed in the communication. First time costumer. At no point did they inform me that their hours are abnormal to general business hours. On my way to get a new tuxedo because the voicemail they left me did not express that they close at 1:00 pm. Had they notified me I would have made time. Easy fix, but one that is understandable when comparing similar reviews. Thanks.

He said my jacket would be ready in 3 days, but when I asked if I could have it today, he dropped what he was doing and expertly presses it in minutes.  Fast, friendly service!

Don't ever buy anything from Vince here I bought a used washer "in working conditions" got it home realized it wasn't the one from the picture and it shakes so bad it won't even wash a load. When I messaged him about it I was instantly blocked so he knew what he did

Scam artists.

I called ahead of time to ask for prices for a 2 pc suit, I was told $14, awesome, I dropped it off Thursday and gave them my number. They said they'd call when it was done.

They never called. I came by Monday and they were rude right off the bat. The guy said "20 bucks" and I told him I thought it was less.  He puffed up and said "I'm the owner". Did he want a pat on the back? I asked to see his price sheet and he said "It's 20 bucks! It's on the back of your receipt!" He flashed the receipt in front of my face and then tore it away quickly. I asked if I could see it again and he turned to the woman working with him and said "finish this up, give it to him for $18." I picked up another receipt off the counter and it CLEARLY said $16 dollars for a 2pc suit.

The woman tried ringing me up and my card declined on the first go, she was very condescending about it, I told her to try it again because my card is finnicky and she she seemed upset when it worked the 2nd time.

Not going back. I was told $14, then $20, then read $16, and ended up paying $18. When it comes to the money, I'm splitting hairs, but the service is not my tempo.

I had a phenomenal experience!!! I needed a quick turnaround for a wake for my father and they were able to accommodate me. I am forever grateful to the gentleman that helped me. I will be doing all of my business with them from now on!!!

At Dapper Dan Dry Cleaning & Shirt Laundry, we strive to provide high-quality cleaning services with attention to detail. Our team is dedicated to ensuring your garments are treated with care, whether it's a delicate vintage item or a everyday shirt. We understand the importance of preserving your belongings and aim to deliver exceptional results. While we may not be perfect, we appreciate feedback from our customers and are committed to continuous improvement.

For 20 years I've been using Dapper Dan for my shirt service. I've never been disappointed in the quality of the cleaning, pressing, and light starch that I request for my garments.
But last year when I went to the French Road store I was told by the customer service woman that I should pay attention to her lunchtime. She was smug and surly. There were no manners involved. No, "I'm sorry sir, we're closed for lunch." the way a good employee should behave toward one of the people who pay for her employment. She acted as if I should know better. The message was that her lunchtime was a lot more important to her than the needs of a loyal paying customer. I thought about speaking up, but I let it go. I thought that she might be having a bad day.
Another time when I went in to pick up my shirts the same service woman was talking to a customer and was in the middle of a rant about welfare people and poor people. I was surprised to hear a somewhat bigoted opinion being expressed by an employee in a public business. It did nothing to improve my opinion of this person. I wasn't there to seek her political or cultural appraisals. I just wanted to pick up my garments.
And this afternoon, I went to the store to have my shirts done and I noticed that she was walking in the front door as I was driving up. By the time I parked and went in, there was a female customer at the counter ahead of me so I just took my place in line. The woman turned around and looked at me with a kind of sheepish expression on her face. I was trying to figure out what the look on her face was when the employee said, "And you too! Don't you people know we (meaning her) take our lunch between the hours of..."
My response this time was to sarcastically tell her, "Oh, okay, I'll just go to another cleaner who actually treats paying customers with some courtesy." She started to say something about waiting on me anyway, but I had enough of her ill mannered disposition.
I've ran several businesses in my 69 years, and worked in retail, advertising agencies, corporate businesses and as a professional musician. I also worked as a waiter and bartender. You NEVER treat a customer with disdain. Ever.
If one of my employees ever spoke to a paying, regular customer the way that surly little woman spoke to me and that other customer, I would show her the door so fast she wouldn't know what hit her. She embarrassed that woman and ticked me off for the third time.
So, as a result of this terrible customer service putz, I took my shirts to a different cleaner.
I'm generally not a person who complains. I tolerated it the first two times when she acted like a jerk. And today, I realized that it wasn't an act. She IS a jerk and should be looking for another job, maybe in the house-cleaning or food service field where she never gets within ten feet of a customer.
And if you want to keep your customers happy, you might want to find a worker with a personality and good manners.

First I called to have something dry cleaned and the woman I spoke to was so unbelievably rude to me on the phone when I asked about their ADVERTISED 1 hour/Same day dry cleaning service. Then I had family calling around for me also and when they called this business, we were told if what I had didn’t need to be pressed that I could bring it in and pick it up the next day. So I showed up to this establishment at 11:30 and was told that they were closed for the day (even though their business hours state they are still open) and weren’t taking anything else for the day. I explained that I was told to bring my things in and they would be cleaned and again was told there is nothing they can do because they’ve already shut everything off for the day. I never post reviews but I am so unsatisfied with this business and their customer service. Have no fear though, a competitive dry cleaner is the area happily accepted my service and I will highly review the kindness and impeccable customer service that I received at Trenton city dry cleaning  😊

Dont take your stuff here. They lost my great grandfathers jacket which was passed to his son and his grandson and now to me. THIS IS NOT REPLACEABLE. There is no money that can be given to make this alright. When i spoke with the owner he tried to say that i did not bring it there and when i showed him the receipt he said well we wont charge you for the cleaning like are you serious right now. After going back and forth with him over the course of 6 months he decided to offer me 10 DOLLARS to replace the jacket...I lost my mind right there.

GUYS IF YOU CARE ABOUT YOUR CLOTHES, DO NOT GO HERE

Saved my vintage clothing. Amazing service, a huge THANKS!

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