Tommy's Cleaners of Summerville, a standout laundry service provider nestled on 1907 Varner St suite c-4, has carved a niche for itself amongst the residents of Summerville for its exceptional customer service and commitment to eco-friendly cleaning practices. Garnering a notable 4.5-star rating from over 80 reviews, it's clear that Tommy's Cleaners is more than just a place to drop off your laundry. Offering specialized services such as alterations, dry cleaning, and a convenient pick-up and delivery option, they've tailored their offerings to meet the unique needs of the community.

Nestled at 1907 Varner St suite c-4, amidst the bustling streets of Summerville, Tommy's Cleaners stands as a beacon of quality and service in the realm of garment care. A family-owned gem that shines through with its 4.5-star rating from 82 heartfelt customer reviews, this establishment prides itself on not just being another dry cleaning service but a part of the fabric of the community it serves. 

From its inception, Tommy's Cleaners has been committed to providing a unique experience for each customer that walks through its doors. The atmosphere is anything but ordinary; upon entering, clients are greeted by the warm, friendly staff eager to assist with a variety of needs, from standard dry cleaning to meticulous alterations. Unlike its competitors, Tommy's places a high emphasis on eco-friendly cleaning practices, ensuring your garments are not only clean but cared for with the utmost respect for the environment. 

Ownership plays a crucial role in the ethos of Tommy's Cleaners. As a family-owned business, every decision from customer service policies to choosing eco-friendly cleaning solutions reflects a deep-rooted commitment to quality and community values. This dedication extends beyond the walls of the shop through active partnerships with local events and organizations, further cementing its place within the Summerville community. 

Moreover, Tommy's Cleaners distinguishes itself by offering specialized services such as same-day cleaning and a convenient pick-up and delivery option, catering to the busy lives of Summerville residents. The shop's knack for specialty garment care, particularly in alterations, has garnered glowing testimonials from customers who've had their clothing returned looking better than new. 

In summary, Tommy's Cleaners of Summerville is not just a business; it's a local institution that prioritizes the needs of its customers and the health of the planet, all while maintaining the charm and attentiveness only a family-owned venture can provide.

Tommy's Cleaners of Summerville

Easy & simple. I got a text message when my item was finished. They did a wonderful job with the clothing. Some alterations were made and it was beautifully done. It looks better now than when I purchased it.

Went to this place to get some shirts cleaned that had some mild stains on the collars and sleeves. When i got the shirts back the shirts still had the stains and then on top of that they lost the sleeve buttons for my cuff links shirt i had cleaned. I could of gotten the same results by washing in a washing machine and pressing with a iron myself for free.

I would of given them a 5 stars but 4 star is me being generous for what they did. I came in to see if they can attach hip straps to my travel backpack and they said they could. When it was all said and done one of the straps were attached the other way around but that wasn’t the major issue but the major one was when I inspected the buckle, the buckle was broken. It appears that perhaps it was on the ground and someone stepped on it. The sewing was good and I was happy about it. The price was $30 dollars and that wasn’t the issue, it’s about accountability and they failed to do so.

This is a business that “gets it”. They do excellent work and are customer focused.

I was truly amazed by the quality of their work in restoring a blazer.

If you are new to the Summerville area and are looking for a reliable dry cleaning and/or alteration service, your search is over-Tommy’s got you covered!

I had a tight timeline of a little over a week to get a romper tailored an event. I called at 10 am on a Tuesday and spoke to a woman who said if I could get there by 2 pm today they would get it done in a week. A huge relief! So I showed up at 12:45 pm that same day and there was one man working who said they absolutely cannot do that as the seamstress isn’t in this week. I try not to leave negative reviews if I can avoid but to promise someone something on the phone if they followed your instructions and then to have them show up and say none of that is possible is really poor service. Very disappointed in my experience.

Sandy's Cleaners is not just a place to drop off your laundry; it's a local institution in Summerville that has woven itself into the fabric of the community since its inception in 1998. Despite some hiccups in service as reflected in customer reviews, it's undeniable that Sandy's has made efforts to stay relevant and convenient for its patrons.

As I walked into **Sandy's Cleaners** on a bright Saturday morning, the bustling energy of Old Trolley Rd greeted me. Nestled among landmarks of Summerville and a stone's throw away from the inviting Tropical Smoothie Cafe, Sandy's stands as a testament to the community's evolution. This isn't just a dry cleaner; it's a place where technology meets tradition. 

Established in 1998, Sandy's has been a beacon of convenience with its extensive operating hours tailored to the busy lives of Summerville's diverse demographic. From professionals to families, everyone finds solace in the reliability of Sandy's. Their integration of modern technology, such as online booking and app-based services, juxtaposes interestingly with their heritage-rich story. Amidst the tales of clothing transformations and fabric care, Sandy's Cleaners manages to encapsulate the essence of community service, striving to exceed expectations. 

However, my visit was bittersweet. While I marveled at the convenience of their location and the promise of technology to streamline my experience, customer tales of missed marks in service quality reminded me that even local stalwarts have room to grow. In the heart of a neighborhood rich with history, Sandy's continues its journey, bridging the gap between the old and the new, navigating through feedback with a hope to preserve its legacy in the Lowcountry.

Sandy’s Cleaners

Tropical Smoothie Cafe

Terrible, terrible service. Dropped off 2 items for alteration. One skirt with a hole in the seam and one dress to be taken in and hemmed. Not only did the skirt have the hole still when I picked it up, the dress took 6 weeks because they lost it? And kept telling me they’d call me to figure out what the problem was but I was the one who kept having to pester about it. They kept saying it would arrive later the same day. I would return a few hours later and it still wasn’t there. This happened about 3 times. I would have to call 3 times at least to get through. When the dress what finally found they said they had zero notes on what to do with. Even though my ticket had all details. I kindly expressed my frustration to the woman at the counter and she couldn’t care less. 6 weeks later and they charged me a full $46 even though it was both late and unprofessional on their part. Please do not go here.

today July 18, 2025 at 4:35 pm. there's a young lady at the front desk. she's very rude, she doesn't know how to talk to customers. it's not her first time with this type of attitude. Last time I was there at the end of June. I came to pick up my dress 6:25, and you close at 6:30. she told me you were already closed. Thank Goodness I had a day before my event. Today I came to pick up my closes. She grabbed the receipt off my hand and told me to hurry up. I had new clothes to be pressed, she didn't take one look at the clothes. she never asked for the amount of clothes and what type of clothes. she also never asked for the amount of the clothes. She didn't give me a receipt, she just grabbed them and put them in a yellow bag. All she told me was their gonna be ready on Monday. When I saw that I told her to give me my clothes back. I'm sorry for to tell you but you already lost me. 2 Times where enough. She's not even sorry for what she did. I've already moved on to another dry cleaning on main street.

I would give zero stars if Google would allow me. I went in this afternoon to pick up my two folded shirts that had been ready for over one week and drop off a few more. When I arrived, the blond older wonky behind the counter took my ticket and went to the place where hanging clothes are. I informed her yet again my shirts are folded and in a bag for which she rudely told me that they would be where the hanging clothes were and that they had a power outage and not only could she not locate my shirts but couldn’t help me either. Meanwhile I observed someone else prior to me walk out with dry cleaning on hangars. I have been using the location on Trolley Road for the last four years and will no longer use their services after I receive my two shirts. I have had my clothes laundered all over the world and have never been so disrespectfully treated in my thirty years of having dry cleaning done.

I have been a customer at this location for several years because of the excellent customer service they’ve offered. I’m not a regular customer but i do stop by with dry-clean only items several times a year. In addition, I appreciated the ease of their drive-thru option and they always offer to hang the clothing on the hook in the back seat for me. I picked up clothing earlier this week with the same level of great customer service.

Today, I picked up another item and when I asked the attendant if she could hang it in the back seat like normal, she told me no. When I said that she did it two days ago, she said that it was a complimentary service she did sometimes but she wasn’t going to do it for me today. When I said I didn’t understand, she said “Why are you being so upset about this? Is it because you are LAZY? It’s just one item, you can easily hang this up yourself.”

I told her that she was providing poor customer service and not being consistent in what services she was offering, she then said it was because it was a liability and she could damage my car. I reminded her she’d hung up the clothing two days prior so that didn’t make any sense and again she accused me of being lazy.

When I asked to speak to a manager because she was being so incredibly rude she said I was welcome to call them but they wouldn’t care about my concerns either. She then made a point to say they have cameras recording me as “proof”. I commented that they would have proof then of her incredibly poor attitude and that I didn’t think I’d be coming there again. She told me “Good, we don’t want you here anyhow”. A few seconds lately while I was still talking she walked off and left me there.

I have never encountered an employee with such blatant dislike for their customers. If a service, complimentary or not, is offered 99% of the time you can’t just choose to not offer it the other 1% because you aren’t in the mood. I will not be coming to this location again.

Absolutely the worst cleaning experience ever. Brand new shirts worn once came back dirty. Especially around the collars. I couldn’t even wear them again before washing them myself. The owners should be embarrassed.

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Tommy's Cleaners of Summerville

Sandy’s Cleaners

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