US Cleaners

US CLEANERS

Crown Cleaners & Laundry

I liked the fact that Crown has a drive thru. They give you an itemized computer receipt. The clerks are very pleasant and give me confidence that my clothes will be taken care of. They think outside the box, by asking questions about the service I request. Letting me know what’s available, and what can be done with my item. They made notes of special areas to treat. My pickup was flawless. With things being computerized, all I had to do was give my last name and my items were immediately retrieved. I also received email notifications about my receipt and that the items were ready to be picked up

I just moved here from WA state and dropped off about 5 coats to get cleaned and altered. The customer service when I went to pick them up was outstanding.
They opened the door for me, the guy insisted on carrying my clothes and hanging them up in my van and made sure I was safely in my car before going inside.
Excellent customer service!

Love this place! The staff is super friendly, the prices were so very reasonable, and the work was done even earlier than they promised. I’m coming here for all my future dry cleaning needs.

I dropped off a r.o.t.c. uniform, 4 pieces to be cleaned.  Not only was their projected timeframe spot on, also quick in and out.  Rose was so sweet and friendly.  I highly recommend this place!! Cost was acceptable and phenomenal job with the uniform!!  Thank you very much!!

My 2nd visit to Crown Cleaners was as the first.  This is a very excellent crew, they are friendly, efficient and prompt.  The price was very fair as well.  You guys have a lifetime customer .

Rose was on duty when I walked into Crown Cleaners for the first time. Eye contact, a warm conversation and an inviting setting all convinced me that Crown Cleaners would be my regular place of business going forward.
The drive through provided shelter from the heat when I responded to the pick up reminder. I stayed in my car while Rose retrieved my two jackets.

Prestige Cleaners Inc

I needed a blazer cleaned in a short time and the "other" cleaners in town couldn't do it. Prestige did it in 1 day and the extra charge was only 20%. Even with the extra 20%, the total price was significantly lower than the "other" cleaners and they did a great job! Will be going here from now on.

Prestige does a great job with clothes, purses, and anything else they have cleaned for me. The Linksvue location has the best people who are so friendly and helpful!

They are the nicest people and have great service. I will certainly say that. But, I don’t understand not having some sort of rewards program, first time customer, bday discount.. just something. I have asked both locations about coupons or any type of discount, and there aren’t any, like zero zilch nada. They know my complaints because I gave those face to face at both locations. I am in sales, and to attract and keep customers you have to make them feel special. That’s in every Business 101 book. My dog, Tex, does like the treat they give out when they remember. I won’t ask. I just want a coupon. ; )

Hemmed husbands dress pants  cuffed as well as reg hem !  Price was less than I was expecting and job was well done
I’ve used Prestige cleaners for years !

Clothes were ready as promised. Staff was pleasant and courteous. Will definitely return in the future.

Crown Cleaners

I actually don't live close to this store at all, so why do I  rather drive 20 min. to this place, instead of another dry cleaner that is much closer to my home? Because of their service, of course. I've been greeted by 3 different guys, and each time they were very friendly and helpful. The service is also quite top notch, and the price is also quite right. Will continue to use this business, and highly recommend.

I brought them my husband's military dress blues he needed for our daughter's wedding. When I came to pick it up there was a gold button missing. They thought it was likely missing when I dropped it off, and I was pretty sure it wasn't, but none of us knew for sure. The man who helped me was very nice and called their seamstress to see if she had a replacement button. Later that day they found the button. I live an hour away, so I had someone else go to get it, but a woman there had for whatever reason taken it home with her. She thought it was really funny. We didn't. She agreed to refund some of the cost due to all the trouble and multiple trips from well out of town. When I went to pick up the button the next day the young man that was working there was very polite, but let us know that he could not give us a refund. There was no way I was going to make another trip out there, so we just left it at that. They did a perfectly good job cleaning the uniform, but I'll never be back due to the woman who unapologetically mishandled the whole situation and then lied about making it right.

These guys are awesome. Always on time. Clothes are done perfectly. And in years of using them they have never damaged any of my clothes - which is a first among the previous cleaners I’ve used in Knox.

This was my first experience here because I'm originally from AZ and moved to Knoxville this past year. They were very professional, friendly, fast, and not that expensive. I will definitely be back. If you are in Knoxville and need dry cleaning, go to Crown Cleaners y'all!

They were very kind. I was struggling to hold 4 suit jackets and get my baby out of the car, so a counter clerk came up to help me without me asking. The cleaning itself was timely, one of the jackets so improved that I didn't realize it was the old one and not the new one! I will be coming back again

J & L Cleaners

I took in a suit at 9:30 and I had it back within 2 hours in the absolute best condition! I rarely write reviews but it’s rare to find such a hard working family owned business that treats their customers so kindly, I had to write a thank you!! Would absolutely recommend and will be supporting again!

Both brothers are very likable and accommodating. The pricing is the most reasonable I’ve seen around here. And, they do a good job.

This is the only place I’ll take my dry cleaning- quick turnaround, kind service, thorough work, and reasonably priced!

They are so friendly, and they thoroughly explained the wedding gown cleaning and preservation process to me.  Their price was fair and there weren't any hidden fees. It was a wonderful experience, and I would highly recommend them!

Y’all are the BEST. Truly awesome customer service, with Super Great People from the GREAT State of Tennessee. Thank Y’all for what you do!

Prestige Cleaners

I have consistently had a positive experience with Prestige Cleaners. Dropping off and picking up my items is always smooth and organized. I especially want to recognize Robin, Laisa, Gail, Connie, and Julita for their professionalism and attention to detail. They are always friendly, helpful, and respectful of your time. The quality of the cleaning has been reliable; my clothes come back in excellent condition clean, well pressed, and carefully handled. They take pride in their work without overdoing anything or cutting corners. I appreciate having a place I can count on. Thank you to the entire team for making the process easy and dependable.

I took a dress to Prestige to have it hemmed. It came about 3 inches below my knee and I asked for it to be taken up around 2 inches above my knee…so around 5 inches total. She asked if I wanted it cleaned/pressed and told her no, just hemmed.I have had clothes hemmed before and it was around $20 or so.
I go to pick the dress up and to my surprise
(not in a good way) I was charged $50! I must have looked appalled because the lady checking me out asked me if the seamstress had given me an estimate when I dropped it off. I told her no, but that I have never paid that much for just hemming. She said “sorry” and looked at me like she thought it was a lot also but stood and looked at me until I ran my card. I have a friend who gets alterations there and she said she had a dress hemmed, the sides taken in, and had it dry cleaned and pressed but was charged $60, so why then was I charged $50 for hem only? I had no choice but to pay it if I wanted my dress. Worst part…when I got home and tried my dress on, it wasn’t even taken up above my knee so I’m not sure what I was charged for! I know it will be my last alterations there.

My beautiful red jacket had gotten white paint on it one night about 3 years ago.
Prestige Cleaners did a wonderful job getting all the paint off!! It looks brand new!!
Thank you very much for restoring my jacket!!

When I brought in my clothing I was told that it would be ready in two days. It took longer than expected. And the price was higher than expected.  If you are not in a hurry to get your clothing or pay a high price,  then this place works.

Very professional, friendly and helpful. They did a wonderful job sewing a decorative patch on a denim jacket. I would recommend Prestige to anyone in Knoxville for cleaning and alterations

Previously I have used another cleaners in the area, but I have fully switched to Prestige. I dropped my wedding dress off for cleaning and it was ready for pick up in less than a week. In the meantime I also received a thank you card from the company thanking me for trusting them with my dress. What a sweet gesture. Everyone at Prestige is sweet, competent and a pleasure to work with. I am grateful I have found them!

I’ve been away for 7 years. I forgot how great the customer service was at Prestige! I took a wedding dress in to be preserved thinking it would take three weeks and instead it was about three days. I was able to gift it at Christmas.

Best dry cleaners I have ever used. Had a large order and it was ready for pickup in two days. Staff is very friendly. I drive 20 minutes to go here because of how my clothes look. I absolutely love this cleaner.

Prestige Cleaners is the only cleaners we have used in the 19 years we’ve been here.  We have also used them for alterations.  We have always been completely satisfied with their service.

We’re new to Farragut and so glad we found Prestige Cleaners!  They did a wonderful job on some new bed linens that were too large / bulky for a regular washer.  The people were all friendly and professional.  And to top it off, the amount charged was a very pleasant surprise!  Looking forward to a long relationship with this business!

Clothes were done early and done well. One had buttons missing and they were put on, which surprised us especially since prestige matched them up and did it without being asked. Thank you for a job well done. We noticed and appreciate you

I don’t take clothes to the cleaner often but I had an upcoming wedding so needed some last minute shirts cleaned and starched. I stopped by the Powell location was assisted by Amanda both on the initial drop off and pickup. I needed the shirts by the next morning and she said that wasn’t a problem. She was pleasant and helpful on both occasions. While the shirts turned out good, in theory any cleaner could have done that but having great team members like Amanda makes all the difference. I would recommend the location in Powell because of Amanda. Great job!

We’ve gone a couple times to the location off of Emory. First time, all was fine. Unfortunately this second time bringing clothes,
I did not hear from them on the day items were promised. Come to find out, it seems their non follow-up was due to one of my items being lost. No one reached out to tell us - we only found out when my husband went to check on our clothes a couple days after promised. They assured us they would find the item and follow up. That was over a week ago. Crickets. Sadly, this was a designer top that I’ve only gotten to wear once.

I’m concerned about bringing clothes there in the future.

My experience this time wasn’t as good as previous times. I went to the Merchants Drive location still listed as open in Apple Maps and still using an active phone number stating the Merchants Drive address. When I arrived, however, it wasn’t there. I called the corporate office and spoke with an Amanda there. Amanda told me that the location closed in December and hung up. Clearly, she was inexperienced and didn’t know to refer me to another location even one just a few minutes away. I drove back to work almost an hour away, because I had a meeting to go to.

When I had time, I emailed their corporate office. I later called the Taggert location, speaking to another Amanda who was very helpful, learning that the Taggert location was only a few miles from the Merchants location.

I later got an email back from Jason Thurman and was told that they communicated every way they could about the closure of Merchants location and that the Taggert location was nearby. I screenshot shot their still active listing for Merchants on Apple Maps and sent it to him.

Crickets ….

When I dropped my clothing off, I was also given a receipt that said it would be ready for pickup at 6:00pm on Wednesday. I didn’t receive a text on Wednesday letting me know that it was available, so I texted them.

Also, crickets ….

I called them mid-morning on Thursday after not hearing back from them and spoke with Amanda at the Taggert location again to learn that my dry cleaning was not done, but they were taking care of it at the time. She later called back to tell me that it was available for pickup, which I appreciated.

As of today, the Merchants location is still listed as an active business on Apple Maps.

It’s clear that Prestige is going through some changes and needs to get some things cleaned up, but my dry cleaning was still done well.

I know that I’m not the only one experiencing these inconveniences, but I hope everyone will bear with them, as I have, while they get back up to their previous standards.

I do appreciate them sending me this link asking for the review, especially since I’ve already contacted them, and they knew of my experience. In my opinion, that speaks very well of them to want all sides presented in their reviews. I trust that they will update their phone listing to state that the Merchants location is closed and will also update their Apple Maps information to closed or to redirect them to an open location.

I recently had a formal dress altered and I am very pleased with the results.  The alterations lady was super nice and did a great job.  Everyone I interacted with at Prestige Cleaners in Powell, TN were very courteous and efficient.  I can highly recommend this company.

South Knox Laundry & Dry Cleaners

I just left this establishment. I took in my winter jacket to be cleaned for winter storage. The gentleman who waited on me said he would need a deposit now in order for him to clean my jacket. This was a first. I can only assume that he judged that I couldn't afford the cleaning because I entered his store carrying a backpack. His further assumptio must have been that I was a homeless bum who couldn't afford a dry cleaning charge. If this was his conclusion he is wrong. I have a job (2 actually). I'm far from rich but I can afford a dry cleaning bill. No, I do not drive and yes I carry a backpack. This is primarily due to an illness that left me in a bit of a financial crisis including the loss of my vehicle. I'm leaving a 1 star review because I try not to judge or look down on others and I expect the same treatment. This business didn't grant me that and I find it pretty disappointing

I have a Ralph Lauren wool coat, that was my Pawpaws, taken there, the other 2 dry cleaners looked at it and refused, i took it to South knox dry cleaners,  they were phenomenal with everything, the quality,time, integrity,and pride showed so well,!!!!! I will never go anywhere else!, the before and after pictures of this was NIGHT AND DAY difference, highly recommended to anyone, extremely reasonable! Superb customer quality and service A++++

Horrible. Went to pick up my work shirts and 1 of then had several small and large black stains on it. About the size of coins. Owner tried to say they were there when I brought the shirt in. The shirt had never been worn only took it there to get all the wrinkles pressed out because it was new. Will never use this place again. Just goes to show if you want something done right use an American who can speak English and has work ethic. Owner is trying to refuse to give a refund or pay for the shirt he destroyed. He needs to go back where he came from. Not a rasist person but where I come from if you mess something up you replace or repair. Just saying. I shouldn't have to pay 50 for a new shirt when the one he messed up has never been worn.

My shirts had wrinkles in them, buttons cracked, strong chemical smell and itch when wearing after laundered there, When I complained the owner was argumentative. This happened the last several times I had shirts laundered there. The location is very convenient for me and I have had good experiences there in the past, so I kept going back, but it has really gone down hill. I will not go back.

Took a pair of pleather pants to get the seem fixed! Was never told when they would be back I called on the date of my pick up per receipt and they were not back. Christmas…new years ….life in general got busy so I called toward the middle of January told yes they were there went in following Tuesday to pick up and they are not there can not find them!!! Refuses to do anything about it except I will check and call you!!! Bunch of lies and rip offs!!! Will never use them ever again!!!

Karns Cleaners

Ms. Judy did a wonderful job with my wedding dress alterations. It fits perfectly and looks amazing!

If you are within a 10 mile radius of this little dry cleaner, it needs to be your go-to. The lady who runs the place to so very nice. They do a great job on everything we give them to clean, school jackets, my husband's suits and dress shirts, my dresses and slacks, etc. I would completely trust Karns Cleaners with anything I needed dry cleaned.

These folks are great.  The woman who runs the front is no-nonsense and is so good at what she does. She has sewed patches on a vest for me, done alterations and gotten stains out I thought would never come out.  Highly recommend them.

Judy does it right! All alterations and cleaning. Highly recommend.

I have used Karns cleaners for 2 1/2 years and she never disappoints. Always smiling. Does great work on uniforms, and dry cleaning even getting things done overnight at times for me. Made my daughters goodwill dress look like it came from David’s bridal. Very highly recommend her for everything.

Halls Cleaners Inc

I had a great experience at this dry cleaning establishment. The turnaround time was impressive, and they even offered same-day service for my urgent needs. The prices were reasonable, and the cleanliness of the store gave me confidence in their services. My favorite dress was returned in perfect condition, and I will definitely be returning for future cleaning needs.

This dry cleaning service is a hidden gem! From the moment I walked in, I was greeted with a warm smile and helpful advice. They offer a wide range of services, and my clothes were returned looking flawless. The attention to detail is unmatched, and I appreciate their commitment to using eco-friendly cleaning methods. I’ll definitely be a loyal customer!

They pay attention to detail and even managed to remove a tough stain I thought was permanent. Turnaround time is quick, and the prices are fair. Highly recommend if you're looking for reliable, high-quality dry cleaning!

I brought in my silk shirts, and they were handled with great care. Not only did they come back spotless, but they also returned them on time. I will definitely use their services again.

Excellent service! I needed a place where my clothes would be clean and perfect, and Halls Cleaners delivered. Excellent service. The staff was friendly and very efficient. I would definitely come back and recommend them. Thank you for your service.

Robbins Cleaners

I've been using this dry cleaning service for over a year now, and they never disappoint. They always do a fantastic job on my suits and dress shirts, ensuring they are spotless and well-pressed. The turnaround time is quick, and the prices are reasonable. Plus, the staff is always welcoming and helpful. A great local gem!

Unfortunately, my experience at this dry cleaner was not the best. I brought in a delicate silk blouse, and it came back with a small stain that wasn't there before. While the staff was apologetic and offered to re-clean it, I was disappointed with the initial outcome. I hope they can improve their quality control in the future.

I had a pile of clothes that needed to be dry cleaned, and I was dreading the chore. But they made it so easy! They were fast, efficient, and the clothes came back looking perfect. I'll definitely be a regular customer.

This is the best dry cleaner I’ve ever used! They removed stains from my favorite blouse that I thought were impossible to get out. The quality of their work is outstanding, and the customer service is top-notch!

I dropped off two wool jackets to be dry cleaned. After I picked them up and brought them home, I found out that they track clothing by affixing a heat sealed bar code with a green stripe to the items. They attached the bar code, which they told me afterward is intended to be permanent, directly on the fabric of my jackets. The label was on the inside of the jackets but visible because they were close to the edge. The sticker isn't big but it was quite visible against the dark fabric of my coats. I brought them back to the cleaners to have the stickers removed. They tried using the heat press, a tweezer, and a safety pin, but weren't able to remove the stickers from the material and had to send them to the central office. They did successfully remove the stickers but there is mark where they had been that looks permanent. The only response from the person who worked there was "no one else has complained."

Their facility is very clean & tidy.  Ruth was very helpful.  Completed items were cleaned/pressed very professionally.  Not the most inexpensive, but well worth our money spent.  John was a good cashier when the system was uncooperative, but he & Ruth prevailed calmly!

I had 3 shirts done. 2 were dry cieaned and 1 wash washed and starched

Shirts looked great!

Price shocked me! $29 and some change for three shirts.

I’ve always used Prestige for my dry cleaning. Service is always as expected and quick. They even reheeled some boots for me. A whole resole would have been very expensive, but just the heels made them like new. Very happy with all service!

Ruth took care of me and they did a wonderful job getting the pink faded stain out of my L.L. Bean corduroy dress.
Grateful.
Praise the Lord.
God is good.

I turned in three sport coats. They had them prepared within 48 hours. All looked immaculate. Great, friendly service. Highly recommend

I’ve been using this dry cleaner for a while now, and they’re absolutely fantastic! The staff is always so nice and friendly, and they go out of their way to provide excellent service. My clothes always come back perfectly cleaned and pressed, with no missed spots or issues. I really appreciate how reliable and consistent they are—they always get everything just right. If you’re looking for a dry cleaner you can trust, this is the place to go!

Cleaning was superb. Service was excellent.
I would have given a 5 star but cost of clothing (3 shorts & 2 shirts) were a little pricey.

Brandy is so helpful & my dogs always get a treat from them. If I need something back the same day they are always very accommodating. They are the best in town!

First time customer.  After a reasonably brief period to create my account and agreement on the default dry cleaning choices, I was told that my shirts would be ready in 48 hours.  Less than 24 hours later, I received a text that they were ready.  Pick up was a breeze.  Friendly, efficient customer service that under promises and over delivers….what’s not to love

Quick fast and easy without sacrificing quality. I use them for my official military service uniforms and they always come out looking great!

Judy's Cleaners

Great great great place to go very clean inside the people are amazing and the washer and dryers are awesome as well just a really good place for sure.

They did fine cleaning my dress shirts and slacks but it was on the pricey side.
The main reason for a 2 star review is that they closed early and left me without my dress clothes for an important weekend.
I had to go purchase new clothes for the weekend.
When I came to pick up my clothes I explained the situation, explained that they closed early from their posted hours. I asked for at least a discount and let him decide how he wanted to operate his business.
He did give me a $1.19 off my clothes…..

I won’t be coming here again

I love this place. They do a great job of cleaning clothes. But I also taken things regularly to get repaired. Their seamstress does a wonderful job of patching holes and giving our clothes a little bit longer life.

They do good work, but it is on the expensive side

Beware!! I really wanted to like the cleaners because it’s one of the closer ones to where I live in East Knoxville. However after giving them multiple chances, it was not meant to be. If you want a simple cleaning of a coat or a shirt that doesn’t have stains on it, I’m sure they’ll do fine. However, they don’t do well cleaning around cuffs or neck lines on shirts and most definitely do NOT ask for them to sew a button back on!! I had a “hidden” button on a coat that was loose. Instead of fixing it so that you wouldn’t see the thread on the other side of the coat, they pulled the thread through and made a big ball of thread that was very noticeable. I could have done that myself and I would not have charged myself $5 for one button!! To make it worse, instead of trying to understand what I wanted, the lady at the counter said “we can’t do two different threads”. If you want something done right, I would not recommend this place.

Korner Kleaners

Took a karate gi here to have a patch put on. Very specifically showed the guy where to put the patch and even had him pin it. It was put on completely crooked. There was also a significant hole in the front of it after I got it home that wasn't there before. Brand new $180 gi ruined by incompetence. This guy was also smoking inside the building when I went to pick up my garment. Absolute joke of an establishment. Would not recommend to anyone I know.

Had an impromptu funeral that I needed to attend and my suit was a little dirty from the last time that I used it. Brought it here and they got it done in less than 2 days. Unbelievable service and for the price you can't beat it. I'll definitely come here again

Love the place they do a excellent job, I use them to fix my expensive true religion jeans when I rip them or tear them, the lady that sews them back makes them look like they came that way absolutely the best seamstress in town, always happy with her work!

Updated since this was two years ago, they still doing everthing perfect, still getting my stuff fixed. Absolutely no complaints. 2/20/21

Called them on a friday morning (after multiple calls to other cleaners) to ask if they could have my 80 yr old uncles 3 pc suite ready in 24 hrs if dropped off by lunch for an unplanned funeral for his wife, my aunt. Both aunt and uncle were very heavy inside smokers. Suit had hung untouched in there for 5 years. This place said they would rearrange to get it in and done before he needed it on Sunday for the funeral. Picked it up Saturday, looking and smelling great! They got the smoke smell out and Uncle was so happy he got to wear it to lay his dear wife to rest. Thank you Korner Cleaners! I want you to know how much this gesture meant to my uncle.

Korner Kleaners is open everyday Mr. Larry is great.

Monday 7:30-5:00 pm
Tuesday 7:30-5:00 pm
Wednesday 7:30-12:00 pm
Thursday 7:30-5:00 pm
Friday 7:30-5:00 pm
Saturday 7:30-12:00 pm

Smoky Mountain Dry Cleaners

I bought my son’s comforter here. It was musty and wrinkled and off white looking. When I picked it up , I opened the bag and it smells EXACTLY the same. It is still wrinkled! It OBVIOUSLY HASNT BEEN WASHED! I’m shocked. I have used this dry cleaners before and had a good experience. BEWARE

I brought my wedding dress here 8 months after my wedding. My dress was very stained at the bottom and he did an amazing job getting it all out. My dress looked just as it did the day I bought it when I picked it up from being cleaned! I was shocked! I would definitely recommend this place!!

I typically press my own clothes, but I was in need of some help preparing for a funeral. The kindness and compassion shown was beyond words. The clothes were pressed quickly and looked great!

Larry is the best I drive an hour each way just to use his store. ........ great job 👍

Deluxe Cleaners

Recently dropped off comforter stained with spray tan residue from granddaughter....asked them to do their best. It is snow white...not a trace or hint of a stain! Awesome work guys! Thank you so much!

I’ve been going to this cleaner for years now and I’ve always had great service. The owners are friendly and they have a good turnaround time. I’ve also had several alterations done - prices are reasonable and it always comes back looking very professional.

Excellent and superior alterations as well as bridal! My gown looked gorgeous after it was altered-It was top-notch level custom fitted. So much more tailored to my body- which was hard to fit correctly due to surgeries. Two alteration shops would not attempt the gown.  But Lee Chang, owner of Deluxe Cleaners accepted the task of an unusual fitting and was enthused with the challenge!!
I received many comments about my bridal gown -and how stunningly it fit me - on my
special day.
I have also had much of my wardrobe changed -altered-  to fit a weight vhange of one full size. Again, Lee custom fitted each piece perfectly tommy body shape. My clothes didn’t IN ANY WAY look altered
Each piece looked custom fitted! It feels
so good to be in clothes that fit perfectly!!
What a good feeling, and a boost it is.
After trying 3 other alteration shops in Oak Ridge and Knoxville off and on over about
5 years I finally have found the most expert and talented place in Knoxville!!
Owner Lee Jung offers personal and excellent, professional alterations
with perfection!

‘

The owner is so sweet and does great alterations.

I was very impressed with their attention to detail, and the quality of their work is better than any I have seen. They repaired two broken alterations done elsewhere and as I examined the repair done here, this was a repair made to last.

I would not hesitate to advise a friend or family member, looking to have alterations or dry cleaning done, to entrust their clothes to their care.

Deluxe Dry Cleaners

Front counter clerk was quite a joy, such a happy sales clerk, funny and charming character. A joy to visit for superb cleaning services

Stay away from this establishment and others owned by this owner.  Ruined an expensive suit.  It was either done by chemicals or by excessive heat.  This was a suit I only wear for funerals and weddings.  Took it in after the Christmas holidays for cleaning. Did notneed to wear it until recently.  Did not notice the area on the pants until someone at the funeral made mention to me.  Returned to Deluxe to see what could be done.  The jacket had a couple of areas as well.  Was told if I had returned it earlier may something could have been done.   To me that was admitting they made an error, and had no intention of resolving the issue.    Go to Yelp and see the reviews for this establishment as well.  STAY AWAY AND WARN YOUR FRIENDS.

Let me start by saying that before writing this post, I sent this location and the location where the owner often works a certified letter requesting that the situation be made right and that I wouldn’t bring a negative light to their company if that happened. They did not respond or resolve the situation.

They have sold/lost/donated my wedding gown without ever trying to contact me. I was married during the pandemic and had some health complications shortly thereafter. After dropping off my husband's suit and my dress, I was told I’d receive a call when they were ready. Never did. So after calling and stopping in a couple times, they finally had them back when I returned in June 1. I paid for the suit, but was told by the clerk to check the dress because it still looked very dirty to him. After seeing that the dress looked like it had never been cleaned, and even had new stains, I agreed with his assumption. He offered to have it recleaned or to let me take it without paying so that I could try elsewhere. I agreed to let them try again. He said they’d call when it was ready since it took so long the first time. 25 days later, that location closed. They supposedly transported everything to the Millertown Pike location. I waited for a call and never received one. With my health issues, my dress became a smaller priority until the November. I saw the note on the door of the location where I originally left my dress telling me to go to Millertown. I went there only to be met with an elderly lady who was extremely cold, unkind and dismissive. After being told FOUR different stories about what happened to my missing dress, she told me to call the owner but that she couldn’t provide his name or number. I called him only to be met with a similar experience. Cold, rude, dismissive and yet another version of the story. With all of that said, they’ve lost my wedding gown and will not attempt to find it or reimburse me for it. Please do not trust this location or the other locations owned by this man. My heart was broken, and this was completely avoidable if they’d just done their job.

Worst customer service ever. The front lobby lady receptionist was the most rude person I had ever met.  I made a complaint to her about service that I had requested for my clothes was not provided. She didn't care about my concerns regarding my clothes not being the way I had requested upon their drop off. She was more interested in me paying for my  clothes and even took my clothes back and threatened to have me locked up for expressing my concerns for a job no twell done as I had requested. Never will I use them again.  Poor customer service 😫

Had suit damaged by cleaners and did not fix problem. Had to wear suit to funeral with a big stain on the jacket and pants. Took back and it was my fault because I did not give them more time to fix the problem they created. I had to travel back to Oklahoma. Stayed extra day because of their mistake. They would not correct and mail back to me. Worst of all they made the mistake and would not refund the cost of cleaning my suit $11.25.  THIS BUSINESS HAS NO PRINCIPLES.

King Cleaners

I had awful experience with King Cleaners company. I brought my husband suede jacket in January for cleaning. It has a big spot and asked them if they can remove this spot.  They said they will need to send this jacket to a leather company and ask them.  One week later they said they got answer but I need to wait up to six weeks and pay up front. I paid the price hoping they can fix this problem. In 7 weeks I asked them if they have any news about jacket. They said they will call me back when it will be ready. Nobody called me back. I came a few times to check on the situation with the jacket and every time they told me we will call you. Finally after 3 months of waiting I went again and on another visit they said the jacket had arrived. I brought jacket home and my husband and I open the plastic bag. Imagine our surprise when we saw that spot was still there. I went back and said that it is not an acceptable job. The woman who worked here said I need to discuss with the owner. My husband and I came to talk with him. He was very rude and said he can’t provide any guarantee for this type of job. He said if you are going to repair your car you can not expect that you will have a good result and we are the same. I asked him if he was satisfied with his company’s job and he said in this case he would not even bring the jacket to their company. Why was I not told this in the beginning. There was plenty of time to evaluate and tell us they can not do a good job. So, after waiting 3 months and paying full price we did not get satisfactory results. Paying money for nothing…

As I dropped off laundry. I was told I would get a text they are done. Never got a text. When I got there. My clothes weren’t ready. As I looked my clothes over. They still have debris on them. The store did refund my money. People don’t care about good quality service.

I don't want to rate even 1 star.
I definitely do not recommend getting services here - Unbelievably bad dry cleaning technique and the worst quality of service in Knoxville.
The owner "Scott" ruined my shirt, and he only said, "It is a problem with the material, I didn't make the shirt. I don't have any responsibility for it.". The shirt was a really good quality one (ALICE + OLIVIA's 100% silk shirt, new one), and I haven't had this kind of problem with other dry cleaning shops. If you want a dry cleaner dealing with delicate and good quality fabric, please go to other good dry cleaning shops (King Cleaning has been in business for 40 years does not mean that the current owner is competent).

Very unsatisfied customer of 9+ years, during that time I have used King’s bi-weekly delivery service. My service was abruptly stopped without notice because I was, “not providing them enough business.” I attempted to call the business for clarification and was told I would receive a return phone call the following day. I did not receive a return phone call, so I called King’s again and spoke with Scott who was extremely rude and told me to take my business elsewhere. I strive to use small businesses in Knoxville but it looks like I’ll be taking my business to another establishment with better customer service.

As a first time customer I was very disappointed. I took a wedding suit to get pressed for a family wedding that was on July 6. I dropped it off on Thursday June 27 and told the employee I was going out of town and would pick it up on Friday 5th. At that time she should have told me that they were closed that weekend. I called every phone number associated with this owner to see how I could get the suit. I called the number on his door 208-1035 and explained to them the situation and pleaded with them to return my call. No one did. I had to buy a second suit for the wedding which brought the total over $800. When I went to Kings Cleaners the young man I spoke with said the phone number I left message with was owner's wife and if she had contacted him that he had a key and I would have gotten my suit. I was assured that I would get a call from Scott King the owner the following day. I never did so when I called him he had left. I called the following day and he said he had not heard anything about it and I tried explaining and told him I left a message with his wife. He told me she was not on call 24/7. I understand that but if my husband's business had an issue I would not ignore it. I am out $800 because of this and it was not my fault. He did not have a sign up on his door when I dropped off my suit. I wanted some kind of compensation but he said my story doesn't match with his employee. I guess not, since she doesn't want to loose her job. It is obvious that he does not need my business but I hope he can sleep at night knowing he caused a major hardship on my family. I hope his wife can sleep good as well. I give this 0 stars.

Paramount U-Li-Ka Cleaners

My son and his new wife took their suit and wedding dress to US Cleaners in Farragut the day before flying out of the country on their honeymoon. US Cleaners gave them a price, they agreed upon it, prepaid, and planned to pick up their dry cleaning when they returned.  Unfortunately, on the first day of their honeymoon out of the country, they received a voice mail from US Cleaners saying that the prices in their computer were wrong and that they owed another $93.28.

I then get a call from my daughter in law who is understandably upset and doesn't know what to do, so I told her I would go to the Cleaners and find out what was going on. When I arrived at the Cleaners the employee that was working at the time was aware of the wedding dress and explained that the young man that took my daughter in law's dress was unaware that the prices in the computer were from 2022 and should have charged her more... This is NOT my daughter in laws fault and should NOT have been her concern on what should be the happiest time of her life!!

I asked for the dress and the employee told me that it had already been sent out so I paid the $93.28 and gave them my number and asked that they only call me and to please not bother my daughter in law on her honeymoon.

Three weeks have passed with no call, and my son and his wife are back. My daughter in law went to US Cleaners and they proceeded to tell her I asked for the dress to be boxed, which is absolutely not true.  When my daughter in law questioned the owner about it and prices were compared, the owner got mad and then refused to clean the dress that they had said was already sent out to be cleaned three weeks before! She then refused to clean it and said she was going to refund the money.

The money was refunded. It was all refunded to my daughter in law's credit card, and when I called to inquire since my card had been charged the owner was terribly rude to me.

This entire situation was handled in a very poorly and I would not recommend using this dry cleaner.

I dropped my wedding dress and husbands suit off after our wedding, paid to have everything cleaned up front, and left for my honeymoon. While on my honeymoon, I got a voicemail from the company saying they haven’t updated their prices in the computer in 2 years. If I wanted my dress cleaned, I owed them another $90. My mother in law paid it. A total of 3 weeks went by and I went to pick everything up. I spoke to the owner who was very rude and hostile. Her employee apologized for the hostility even. She tried telling me that my mother in law came to pay to have the dress boxes. I played her the voicemail that her employee left and said “the price we paid doesn’t even fit with your boxing prices “ (boxing price $270). She then told me my dress hadn’t been sent out yet (3 weeks after my wedding). I was so frustrated. She ended up hanging up and calling me back saying she wouldn’t clean my dress and I had to pick it up across town at their king cleaners location. They did give me a refund but this is horrible customer service, I refuse to agree to a price only to have to pay more after the fact, and they didn’t even send my dress out. I would not go here. It’s shady business.

My go to location.   Only issue is their opening hour is shown as 0730 on Google but they don’t open until 0830 per the sign on the door.

We had a small issue with an alteration I paid for and I was impressed how they took the jacket back to get it fixed without charging any extra.

Moments like that really separate the great customer service companies from the rest. I'll definitely be a regular client now

Been using them for years. Always do good job on my suits and dress shirts

Farragut Cleaners

I dropped off four pairs of dress slacks for dry cleaning on Saturday.  The young woman at the counter was very pleasant and personable!   (She even asked how to properly pronounce my name!) As I was almost to my car, this amazing young woman chased me out to ask about one particular pair of slacks.  (Did I want to keep the front-crease....) The order was scheduled to be completed by Wednesday.
On Monday, I received a call from this same young woman, letting me know that my slacks were done early, and that I could pick them up at any time.  When I picked them up, she was so friendly and cheery, and even remembered how to pronounce my name!
This young woman is EXACTLY why customers return to any place of business.  Sure, the quality of the cleaning must be good, and all other business considerations must be positive, but TRULY, people become LOYAL to a business because of the way they are treated.  Kudos to the outstanding employee who was on duty at this location on Saturday 4-12 and Monday 4-14!

I had to get 7 pairs of pants hemmed and altered at the waist. They were able to get them taken care of in about 2 weeks, and the work was incredible! The price was a little more than I had expected, however it was WELL worth it for the quality of the alterations.

Great experience. Very pleased with the service and the friendly staff.

I had seen the previous review of a rude woman, but that was 4 years ago.. figured it could have been an off day and decided I’d give this place a shot. They have a nice place you can pull up and drop off and pick up your items. I pulled up and the lady inside was on the phone talking and laughing. She avoided eye contact. After waiting a minute or 2, I decided I would head to UPS first as she didn’t seem to be available. I turned the van around and she came out the door rolling her eyes, and visibly showing her annoyance with me for pulling off, so I pulled back to the door. Even my children noticed and wondered why she was mad at me. “I was on the phone with my boss, I couldn’t just hang up!” she testily announced to me when I came up. “That’s fine. I’m just in a hurry. I don’t understand why you’re mad at ME..” I responded.. I’m very anti-confrontational normally, but felt the need to stand up for myself a little bit here, as it was so bizarre. She was very huffy and continued to talk about how she couldn’t just hang up on her boss.. $20 for 2 sports coats to be cleaned and to be treated like that.. I’ll find another place

Would never recommend this business. Terrible service at the desk. Lady completely clueless. Charged a fortune and clothing returned looking as dirty as it was when it was dropped off. I will not take anything there again and will not recommend to friends and family.

Cedar Bluff Coin Laundry

I hadn't been to a laundry mat in years. Was greeted with a smile from the attendant. Very pleasant woman who was more than helpful. Came to check on me to see if I needed more help. Thank you I'll be back to use these machines. Clean and well maintained
5.29.25

This is an alright laundromat, but it could really use some outlets. I may be mistaken, but I don't think there's a single outlet here for use. As I washed my stuff, two people were working on laptops, and most people were on their phones. I think people coming to any laundromat would be reasonable if they expected to be able to charge their stuff while they wait. Please add some!

Also, a dollar for 12 minutes of drying seems steep, usually a quarter gets you 6 minutes.

It would also really be nice to not have to get a key to use the restroom. There's some improvements that could be made to make the overall experience of being here more pleasant.

Pleasant Surprise on the Road!
On a long-delayed job out of town, I needed a spot to refresh all my clothes and keep things moving. I came across this place—and to my surprise 😳, it was excellent! Clean, new machines, a very quiet atmosphere, and super friendly staff. Definitely worth the drive if you’re a local! 👏

It's nice here.  Reasonably priced. Update: I've tried a couple other places and continue to prefer this one. The dryers are reliably quick as are the washers. They seem reasonably clean most of the time.

6-20-2025.  Nice facility.   I was there to wash a bulky comforter and couple blankets.  The on duty Staff was friendly and very helpful.  I will use this facility again for future washing and drying of bulky linens.

Welcome to Lava Laundry Lavanderia, where doing laundry just got a whole lot brighter! Our state-of-the-art machines, sparkling clean facilities, and friendly staff make us the go-to destination for all your laundry needs. We're proud to be locally owned and managed, offering a warm and welcoming experience for everyone. With plenty of washers and dryers available, you'll never have to wait long to get your laundry done. Plus, our convenient location and easy parking make it a breeze to drop by and get your chores done. Come visit us and experience the difference for yourself!

Lava Laundry Lavanderia

Lava Laundry Lavanderia is hands down the best laundromat in town! If doing laundry can be fun, this place has somehow figured it out. The machines are top-notch, the place is sparkling clean, and there’s just this positive, chill vibe that makes you almost *look forward* to folding your laundry (almost). The staff is super friendly, and I’m pretty sure the washers here are secretly giving pep talks to your clothes. If you want your clothes to come out fresh and your laundry day to feel like less of a chore, Lava Laundry is the place to be!

I meet the new owner he was really nice in came up in introduced him self I hope the laundry mat is a huge success for him I really enjoy going to this laundry mat it's reasonable in not high like the other laundry mat plus it always clean in the bathrooms are always clean for it guest I recommend this to anyone in east Knoxville looking for a place to do there laundry

Locally owned and managed! 10/10 everything is available in English and Spanish. Great people, clean place.

Very clean.  Good location and easy parking. We will use again.

There's always a washer open and the employees are very sweet.

Went to drop off a pair of pants to get hemmed… woman behind the counter ask for my name and got visibly upset when she had to ask me how to spell my name…. After she filled the ticket out she said we will call you when it’s ready. I asked for a receipt so I had proof that I dropped them off… she said I will call you. I said no I need proof you have them incase you loose them or the ticket. Then she asked where I was from! Finally I was given a ticket but she wasn’t happy about it! Needless to say, I won’t be going there again.

Not a local, explained that in town for a family member’s death, and in need of next day dry cleaning. Farragut cleaners website advertises same day service (picture attached).

Staff said not available, and couldn’t have been ruder, including having “no idea” that the nearest dry cleaner to this location offers same day service.

The exact opposite of literally everyone else in this town I’ve met for three days, who have bent over backward to help a complete stranger.

Avoid.

Ruined a pair of expensive jeans. Assured me that the original hem would be preserved. Instead they chopped off the bottom, folded and stitched it now they look ridiculous. Beware.

I am not one to go out of my way and write a bad review but this is simply unbelievable. I dropped off plenty of things to get dry cleaned and when I picked them up I didn't think twice to check my clothing and make sure it was all okay. When I got home I tried on my dress (which I've had for 4+ years) and it was so small!!!!! It was unbelievably tight around my armpit area and clearly shrunk which is confusing to me because I've had it dry cleaned AND washed in the previous years and it always fit perfect. But secondly, I gave them my coat (which I've had for 3+ years) to be dry cleaned and the silver lining on the inside was ruined! It is now brown and falling apart. I called this store and was directed towards the main store and explained my situation and they told me, "well we didn't make your dress so we are not held liable for it shrinking." Upon which I responded, "I've had it dry cleaned before and it NEVER was this tight on me and I've had this dress for over four years." Which she goes to respond, "again we did not make the dress so we are not held liable". So I proceed to tell her about my coat and all she could tell me was to bring it in. I work EVERYDAY I barely had time to even drop these off and pick them up, let alone go into the store where I will be told that hey are not held liable for ruining my coat too. I'm extremely upset because that dress was very expensive and my father bought it for me as a graduation gift and now I'm unable to wear it. And my coat is now not as pretty as it used to be. DO NOT GO HERE IF YOU VALUE YOUR CLOTHING. I just wish I could add pictures of how ugly my coat is on the inside.

I asked for heavy starch and they didn’t even use starch. The problem with the whole thing is the employee only cared about getting the money and didn’t even apologize for their quality. Don’t use them, attention to detail is sub par.  They look like a good business though but looks can be deceiving.

Laundry Room Express

It is an okay spot to do laundry. I say this because the prices have changed but of course everything has gone up. To dry your clothes you have to put $1.00 in to start for 7 minutes. An additional .25 for 4 extra minutes. If you have a large load, you will have to add more quarters. I will say it is very clean.

I give this place 5 stars. I have read the other reviews and there must've been a shift in management or something. Every attendant I've seen has been friendly and respectful. My washer broke about 2 months ago and I have been coming here once a week since. Is it fancy? No. Is it clean? Yes. Do the machines work? Yes. Unless you are a dummy like me and didn't see the tape on the coin slot. 🤣🤣 Easy fix, moved to another washer. And as a bonus they have Coconut Water in the vending machine!! This will continue to be my go to. I have met some wonderful humans who just happen to be doing laundry when I was.

The laundry attendants are always so nice. Hate they don’t cares yet though

Bad place..
.. half of the machines don't work right

Broken washers all throughout the place. Look at coin slot first. If taped no good. Worker stood there and watched me put my clothes in before telling me it doesn't work. Next time I'll wash my clothes in a creek before I come here.

Bluewater Laundry

I don’t know how this place has over 4 stars! It was dirty! Washers had fur and debris in them. The dryers had gravel and dirt in them. And even though I put the dryer on the lowest setting, it melted my scrubs!!!!! And clothes were so wrinkled straight out of the dryer! Terrible experience!!!!

Christmas at Bluewater Laundry!  They have 2 washers for 10 loads, 2 washers for 8 loads, 4 for 6 loads, and many smaller machines.  Plenty of dryers and seats. Several tables. Game machines, bathrooms, snack machines.  Very clean. The machines take credit cards.

Great place to do laundry. The attendant was constantly cleaning and keep the place looking good. Machines are sturdy and usable. The have three load types. Two loads, four loads and 8 loads. Good wall of dryers and change machines. I enjoyed my experience here.

Bluewater Laundry is far and away the best place to do laundry in Knoxville for these reasons:
1) The place is ALWAYS clean
2) The machines are always in working order
3) It's laid out very nicely with plenty of tables for relaxing, some video games and claw machines, ceiling mounted televisions everywhere, and lots of tables for folding clothes
4) Always clean restrooms, which are for paying CUSTOMERS only
5) Last but not least, there is ALWAYS an attendant present, which is great for me. April who works there is my laundry guru and always helps me no matter how silly my question might be. I have yet to meet an employee who isn't friendly and helpful.
I can't tell you how many times I've been to unattended laundromats where people will just wonder in and hang out or use the bathroom and leave. Bluewater is the only place that I will go to after dark because I always feel safe there. At others, I've had to bring my dog inside with me just to let folks know that I'm protected. I love this laundromat!!

By far the very best laundromat in the area!!! The machines take cards!!! They have some large machines that can handle 8 loads in one go which is SO nice to get it all done in one go. Dryers work pretty fast. The space is clean and has tables for my kids to sit and eat snacks! They have the most festive fun Christmas decorations up! This place makes me feel like I’m on a family outing instead of doing chores. So grateful I found this one!

Welcome to Fountain City Laundry, your neighborhood's go-to destination for a clean, convenient, and comfortable laundry experience. Our state-of-the-art facility is designed to make doing laundry a breeze, with large capacity washers and dryers, a lounge area, and even snacks and laundry essentials available for purchase. We're proud to be wheelchair accessible and offer free WiFi to keep you entertained while you wait. Our friendly owners and staff are always happy to help, and we're committed to providing a safe and clean environment for all our customers.

Fountain City Laundry

This is the nicest laundromat I've ever seen.  I have never lived by myself before and my apartment has no laundry I did not know how to begin doing laundry at a place like this. Fortunately, Dale guided me through it and was very friendly and helpful. I'm so relieved to have found this place and Dale! 10 stars!

I honestly absolutely LOVE this this location. It’s always clean and the owner and his brother in law really make it a wonderful place! The owner is incredibly easy to get ahold of it anything happens. His brother in law is often cleaning when we are here and he’s so so so kind!! You also have free WiFi and snacks at reasonable costs! Lastly you never ever have to worry about feeling unsafe! There’s cameras and they have someone paying attention to them, so knowing that if by chance I have to come alone, I know that I am pretty safe. And honestly if I ever felt unsafe here during the day, again the owner is easily reachable if there’s concern. We appreciate this place very much!

The facility is clean and safe.  WiFi available to their customers . Lounge area with snacks and  laundry items .. ie… detergent, dryer sheets .
Thank you for providing this neighborhood with a clean facility.

Nice laundromat. I like that they have an option to get a card instead of having to just do quarters. It’s very clean and the people who run it seem nice

We have a 9 x 12 washable rug and this laundry mat is the only one in Knoxville that has a machine large enough as far as I know.  It is clean, easy to use and has been here forever!

Dry Cleaners Near Me

Related Pages

Top 10 Dry Cleaners in Knoxville, TENNESSEE, UNITED STATES

Top Dry Cleaners in Knoxville, TENNESSEE, UNITED STATES

Prestige Cleaners Inc

Crown Cleaners

Crown Cleaners & Laundry

J & L Cleaners

Prestige Cleaners

Prestige Cleaners Inc

Karns Cleaners

Prestige Cleaners Inc

Lava Laundry Lavanderia

Prestige Cleaners Inc