Wilmore Wash House, a cornerstone of the Wilmore community located at 109 S Lexington Ave, combines heritage, convenience, and competitive pricing, making it a go-to for laundry services.

# Wilmore Wash House: A Tradition of Cleanliness and Community

Nestled in the heart of Wilmore at 109 S Lexington Ave, Wilmore Wash House stands as a testament to traditional values blended with modern convenience. This family-owned business has woven itself into the local fabric, offering more than just dry cleaning and wash-and-fold services; it represents a commitment to community involvement and customer satisfaction.

Operating daily from 8:00 AM to 10:00 PM, Wilmore Wash House caters to the busy schedules of its patrons. Its strategic location near bustling shops such as Solomon's Porch Cafe & Catering and Drinklings Coffee House, coupled with comprehensive services, underscores its convenience. The establishment goes above and beyond by providing a free pickup service, ensuring accessibility even for those with tight schedules.

Pricing is another area where Wilmore Wash House shines. New customers are greeted with a warm 10% discount on their first order, a gesture that reflects the establishment's customer-centric philosophy. The combination of competitive pricing, transparent deals, and premium service encapsulates the value proposition offered to Wilmore residents.

As seasons change, the business adapts, ensuring that services remain seamless. Whether it's the rush of back-to-school or the calm of summer, Wilmore Wash House manages peak times with efficiency, making every visit a pleasant experience.

Wilmore Wash House

Solomon's Porch Cafe & Catering

Drinklings Coffee House

Back again in June'25: still a nice business. But the buttons on the dryers to choose cycle don't feel real. Also, the nice, high folding table should be marked as such. Today there are people sitting at it with their food, drinks and detergents on it, taking up all the space, partial laying on the table and certainly soiling the surface in the process. And that while there are plenty of other chairs and tables to lounge while waiting. Ridiculous!
Easiest solution: just take away those highchairs.

Beautiful big machines! I needed the biggest one for a couple of comforters and a blanket. It's $6.75 for 40 min with extra rinse. They also have smaller machines for less money. Most of them are front loaders and they have 4 top loaders. I believe they have 4 different sizes of washing machines.
The dryers seemed to be $1.50 by default for 30 min.
You can pay with quarters or CC's/DC's.
This place is very roomy, airy and bright. Nice laundry carts but not enough,, i think only 3. 2 folding tables. Seating is provided as well. Staff is always on premises.
It could be cleaner though. The outside of the machines should be wiped down at least once a day. The floor is very dirty. If cleanliness is not kept up it won't look nice for long.

I recently visited Wilmore Wash House and was thoroughly impressed! They offer both dry cleaning services and self-service washers and dryers, which is super convenient. The machines are modern and efficient, and the place is kept very clean. Plus, they have free Wi-Fi and comfortable seating while you wait. The staff is friendly and helpful, making the whole experience smooth and pleasant. Highly recommend this place for all your laundry needs!

The BEST place!!!! I’ve used their wash/dry/fold service twice & everything has been perfect. They’re the sweetest, most helpful people & the building is so inviting/modern/& has a kid’s play area.

Gabby and the owners are amazing. The place is spotless. Has a kids section nd feels like a home and they are extremely friendly.

I love the Wilmore Wash House! It's convenient and clean, and open self serve on weekends.I especially love the machines that wash 6 loads at a time! I can do all my laundry ( family of 4) for the week in an hour. Also, I use the app and so no need for lots of quarters.

Nestled in the heart of Nicholasville on 2009 Pinoak Dr, Local Laundry stands as a beacon of convenience and quality in laundry services. Esteemed for its outstanding 5-star customer satisfaction, this neighborhood gem offers an unbeatable combination of top-tier laundry and dry cleaning services, complete with a revolutionary drive-thru service. Amidst the bustling life of Nicholasville, Local Laundry shines with its commitment to excellence, making it a cherished part of the community.

# Local Laundry: Revolutionizing Nicholasville's Laundry Experience

Local Laundry is not your ordinary laundry service. Located at 2009 Pinoak Dr in the vibrant neighborhood of Nicholasville, we redefine convenience and quality in fabric care. Our acclaimed 5-star ratings echo our dedication to providing an exceptional service experience. From our pioneering drive-thru drop-off and pickup to our flexible hours catering to your busy schedule, we ensure doing your laundry is never a chore again.

## Convenience Meets Excellence
Operating from 9:00 AM to 9:00 PM every day, we accommodate even the most hectic lifestyles. Our strategic location is easily accessible by public transit, with stops conveniently located just a stone's throw away on Main Street. For those driving, our proximity to renowned landmarks like the Nicholasville Courthouse and local favorites such as the Pinoak Plaza, ensures you can multitask your errands without a hitch.

## Unbeatable Value and Pricing Clarity
At Local Laundry, we believe in transparent pricing and exceptional value. While some may say our services are a tad above the average, the unparalleled quality, speed, and convenience we offer make every penny well spent. Keep an eye out for our special deals and community appreciation events that honor both our history and our valued customers.

## A Pillar in Nicholasville's Community
Our roots run deep in Nicholasville's history, a place rich with community spirit and growth. We pride ourselves on being more than just a business; we are a community partner, committed to contributing to the vibrancy and livelihood of our neighborhood.

## Why Choose Us?
- Revolutionary drive-thru laundry service
- Extended operating hours to fit your schedule
- Strategic location near public transit and local landmarks
- Commitment to quality, convenience, and customer satisfaction
- Active community involvement and special deals

Don't let laundry day be a burden. Experience the difference with Local Laundry – where convenience and quality meet community spirit.

Local Laundry

Very clean business the washer and dryers both are clean and they work! Little pricey but well worth it, I had seven loads of laundry and was in and out like an hour and a half. We went there on a Sunday morning.

Local laundry is super clean, very friendly staff. Tasha is amazing.The owner Shirish is just the nicest person. Highly recommend.

I'm am glad local laundry came to my neighborhood.  The service is great, the dryers work good and the employees are helpful. They even have days and/or events to honer the business and customers.

I love this place. It's clean and the girl is great. The washer and dryers are always clean and well maintained.  The only place I go to, to wash my clothes.

I LOVE this place! Everything is always clean, and the staff is so helpful! I choose to come here to do my laundry instead of at home, that's how much I love it! 10/10

Tucked away on 200 Edgewood Dr in Nicholasville, Splash 'Em Out Laundromat stands out not just for its comprehensive laundry services but for its community-focused ambiance and eco-friendly practices. Known for its remarkable cleanliness and the notably helpful attitude of the staff, Splash 'Em Out has become a local favorite. Especially highlighted is the dedication of employees like Miss Allison, who has been praised for going above and beyond in assisting customers.

# Splash 'Em Out Laundromat: A Community Gem in Nicholasville

Nestled in the heart of Nicholasville at 200 Edgewood Drive, Splash 'Em Out Laundromat offers more than just a place to wash your clothes. It stands as a testament to community spirit, environmental responsibility, and service excellence. Here's a deeper dive into what makes Splash 'Em Out a local favorite.

## Atmosphere and Unique Offerings

From the moment you step into Splash 'Em Out, the warmth and friendliness of the staff stand out. Miss Allison, in particular, has garnered local fame for her willingness to assist with any issue, no matter how small. The laundromat boasts an impeccably clean environment, from the washing machines to the bathrooms, ensuring a pleasant experience throughout your stay.

The facility is not just about cleanliness; it's about community. With a small play area for children and local events posted on the bulletin board, Splash 'Em Out encourages a family-friendly atmosphere. It's a place where locals run into neighbors and exchange greetings, fostering a sense of belonging.

## Specialty Services

Splash 'Em Out goes beyond the typical laundry offerings. Their commitment to eco-friendly cleaning methods is notable, incorporating sustainable practices that are kind to the environment without compromising on cleanliness. Additionally, they provide invaluable services like same-day service, specialty garment care, and the convenience of pickup and delivery, catering to the busy lives of Nicholasville residents.

## Local Context and History

Nicholasville, with its rich history and close-knit community, finds a perfect partner in Splash 'Em Out. Situated conveniently on Edgewood Dr, near landmarks and local businesses, the laundromat is easily accessible to residents and visitors alike. The business has seamlessly integrated into the fabric of the neighborhood, participating in local events and contributing to the area's vibrant community life.

In summary, Splash 'Em Out Laundromat is not just a place to clean your clothes; it's a cornerstone of the Nicholasville community, offering top-notch services while promoting environmental sustainability and fostering local connections.

Splash 'Em Out Laundromat

Nice clean laundry mat. Easy to get in even though it was a weekend. There is a little play area for the kids while you wait. The second shift attendant was super helpful and very nice even though she was super busy. Liz your doing a great job for just being there 5 days. It's also nice to be greeted with a smiling face and a helpful hand. Keep up the good work. We will be back.

OMG, YOU WILL NEVER GUESS WHAT HAPPEN!!!!! I forgot my wallet inside the place and what happen??? I was in the parking lot when I heard sir, sir, your wallet. I reach for mine, it was gone and this lady was reaching my wallet to me and I was so relieved. She was the worker inside. Honesty , love it. I will make this my weekend wash place.  And BTW, the washer and dryers were exceptionally great.

This laundromat is super super clean!!! The washing machine were clear of hair and dirt. Dryers were clean as well! Bathrooms were clean as well as the up keep. The lady attendant on site was very helpful and very nice as well! Will be attending this facility again!

82 degrees in a freaking laundromat are you kidding?
I love the people that work here. They have no control over the thermostat.  It feels better outside. I have health issues that extreme heat or cold exacerbates. I can't come back. These people shouldn't have to work here

I've been doing laundry here since you guys open, and by far the nicest and most helpful employee you guys have Miss allison. She is never too busy to answer my questions or help me in any way she can. She never laughs at my problems with cleaning stuff because I am a man. And she is just a very sweet nice lady. It is always a pleasure to see her working there

Edgewood Laundry Mat LLC in Nicholasville is a standout in the local laundromat scene, not just for its clean facilities and friendly staff, but for its deep-rooted connection to the community and unwavering dedication to providing top-notch laundry services. Nestled at 101 Hardees Dr, its convenient location and expertise in handling all sorts of fabrics make it a cherished spot amongst locals.

# Edgewood Laundry Mat LLC: A Nicholasville Staple

In the heart of Nicholasville, at 101 Hardees Dr, you'll find Edgewood Laundry Mat LLC, a laundromat that's more than just a place to wash your clothes. This local gem has been serving the community with unparalleled laundry services, characterized by its convenience, heritage, and specialized expertise in fabric care.

## Why Edgewood Laundry Mat Stands Out

**Convenience:** Open from Monday to Friday, 6:00 AM to 9:00 PM, Edgewood offers flexible hours to accommodate the bustling schedules of Nicholasville residents. Its location near prominent landmarks like Ollie's Discount Store allows customers to run errands or shop for laundry supplies while their clothes are being washed.

**Heritage:** As a local business deeply woven into the fabric of Nicholasville, Edgewood Laundry Mat LLC prides itself on its longstanding presence and commitment to the community. Its understanding of local demographics and customer needs sets it apart from the competition.

**Expertise:** The staff at Edgewood are not just attendants; they're fabric care specialists. Whether it's delicate silks or sturdy workwear, they have the knowledge and experience to advise on the best washing and drying practices, ensuring your garments come out looking their best.

## Local Insights

Parking can be a bit of a hustle during peak hours. Aim for early mornings or late evenings for the best chance at snagging a spot right outside. The clientele varies from young professionals to families, reflecting the diverse community of Nicholasville.

## Unique Service Features

- Specialized fabric care advice
- Flexible operating hours
- Strategic location near shopping amenities

## Customer Tips

- Visit early or late to avoid the rush and ensure ample parking.
- Bring your shopping list and make the most of the nearby Ollie's Discount Store while you wait.
- Don't hesitate to ask the friendly staff for fabric care tips; they're more than happy to share their expertise.

Edgewood Laundry Mat LLC

Machines held my laundry hostage as they did not work correctly, not enough dryers, over crowded. One patron had 3 dryers, which isn't a problem but all the dryers were finished and full and I had wet laundry and waited almost 20 minutes for her to empty them. I asked the attendant , who was nice and helpful, if she could empty them so I could get mine at least dried and the other patron gave her a hard time about her full, cycle complete dryers being emptied. Try another laundromat if this one is on your list of options.

If ONLY I could give zero stars. The attendant is nice and the place is clean, so there is that. But last month I forgot to bring my money with me and realized when I pulled up. All I had on me was a twenty and they don't have change for that large of bills. I used the debit card option and swiped for .75 cents. I checked my account on my phone and realized they took out 14.50. This was for .75 just to dry a few articles of clothing. The attendant told me it would balance out but I requested a phone number just in case. Two calls to this company being reassured the charge would be .75 and its still 14.50. I went to their website and used their contact form to complain and haven't heard back from them. Granted I can go back and still use their service with coins but the way they show no concern for ripping their customers off, Id rather hang my clothes in the shower if need be. And besides there is a nice remodeled laundromat down the road. And the bottom of my car wont scrape the road when I pull out of that one.

It's very clean to be a laundry mat which is a huge plus for me and the card deal once I got the hang of it I like also. But some that's there looks a bit shady an acts also. But it's not pqcked with people and they have a area for kids which is a plus the employees they could be more helpful an all but some just don't have the public attitude when they should have when working with the public

I haven't been to a laundromat in decades but I'm on the road for work and needed to wash some clothes. The staff was quite friendly and educated me on how to use their equipment. They're about as Covid safe as any other local places I've visited. Would I go back?, sure.

Clean and friendly staff. Plenty of machines available and prices not terribly steep for machines. Most definitely worth one's while to walk to Ollie's discount store to get detergent and such though. Just right around the corner in shopping plaza.

Discover the pinnacle of garment care at Jessamine Cleaners on the charming E Oak St, Nicholasville. Boasting a stellar 4.8/5 rating, this family-owned gem is not just a business; it's a cornerstone of the community, offering unparalleled laundry services with a personal touch. Their commitment to eco-friendly cleaning, combined with cutting-edge technology, ensures your garments look and feel their absolute best. Experience the convenience of same-day service and specialty garment care, all while supporting a local business that truly cares about its customers and the environment.

# Jessamine Cleaners: A Legacy of Excellence and Innovation

Nestled in the heart of Nicholasville at 215 E Oak St, Jessamine Cleaners stands as a beacon of quality and trust in garment care. This family-owned oasis doesn't just clean your clothes; it revitalizes them, thanks to a unique blend of traditional values and modern innovation.

## Why Choose Jessamine Cleaners?

- **Eco-Friendly Cleaning Solutions**: Embrace sustainability without sacrificing quality. Our green cleaning methods ensure your garments are impeccably clean while protecting the planet.

- **Cutting-Edge Technology**: From online booking to app-based services, we make it easy for you to manage your laundry needs on the go. Our state-of-the-art equipment guarantees your clothes receive the care they deserve.

- **Specialty Garment Care**: Whether it's delicate silks or robust linens, our team possesses the expertise to handle all types of fabrics with the utmost care, including offering same-day service for those last-minute needs.

## Community and Convenience at Your Fingertips

Jessamine Cleaners prides itself on its deep roots in the Nicholasville community. Located just steps away from Mercantile Coffee & Feed, our clients enjoy the convenience of dropping off their laundry before grabbing a coffee or exploring local shops. Our partnerships with local businesses and our response to the local weather's demands—offering specialized care for weather-afflicted garments—demonstrate our commitment to the community.

## The Jessamine Difference

What sets us apart is not just our services but our people. Our friendly, knowledgeable staff goes above and beyond to ensure your satisfaction, offering personal touches that make all the difference. Trust us to keep your wardrobe in pristine condition, rain or shine.

Choose Jessamine Cleaners for a cleaner tomorrow—where quality meets convenience and sustainability.

Jessamine Cleaners

Mercantile Coffee & Feed

They did a great job on 8 suits, and it actually cost less than I expected. But the cool thing to me is that when they put your pants on a hangar they use little clips to keep them on the hangar, so you don't have to worry about them sliding off between their place and your closet. Nice touch!

Jessamine Cleaners is always a pleasure to work with.  The young lady at the counter offers top notch customer service.  My suits come back looking new.  Excellent service and quality cleaning 5 stars!

Let me tell y'all! This place is a True Godsend!!! Right after COVID I became homeless. I had just put a HUGE BRAIDED RUG in this dry cleaners and it cost a pretty penny to have it cleaned!!! These here folks held my rug a Whopping 4 YEARS for me because I begged them not to sell or give it away and they didn't! If I could give 100 Star's I CERTAINLY WOULD! BEST PEOPLE IN THE WORLD! And they do an Amazing job as well! Thank y'all for EVERYTHING! GOD BLESS YOU!

When I was new in town Jessamine Cleaners helped me with a rush order for a suit and pants that got wet in the rain. They were able to turn it around in a day. I've been back since then and will continue to go back due to their service, prices, and friendliness.

TRUSTWORTHY, KIND, QUALITY WORK—Recently moved to the area and found this little gem to fulfill all my dry cleaning needs! They are so nice, timely, and add extra touches to make my clothes feel brand new, every time. I recommend this place to everyone!

Newport Cleaners in Brannon Crossing, situated at 131 Cynthia Dr, Nicholasville, offers a range of eco-friendly dry cleaning and laundry services. Despite mixed reviews, it stands out for its specialized expertise in handling delicate fabrics and its commitment to environmentally friendly practices.

Nestled in the bustling Brannon Crossing area, Newport Cleaners at 131 Cynthia Dr, Nicholasville, not only serves as a testament to the community's growing demands for eco-friendly services but also highlights the importance of specialized fabric care. Amidst a cluster of popular eateries like Panera Bread and Tropical Smoothie Cafe, Newport Cleaners distinguishes itself by providing a wide array of services including dry cleaning, alterations, and wedding gown preservation with an eco-friendly touch. This dedication to environmentally friendly practices resonates well with the environmentally conscious demographic of Nicholasville. 

Despite facing criticisms regarding customer service, as reflected in a mix of customer reviews, the owner, Jordan McCoy, has shown a proactive stance in addressing concerns, underscoring the business's commitment to community engagement. Pricing transparency and competitive deals further bolster its value proposition, appealing to a broad spectrum of the local populace. Moreover, Newport Cleaners' expertise in handling a variety of fabrics, certified by their specialized staff, ensures that everything from everyday garments to luxurious suede and leather items receive the highest level of care. This expertise, combined with their participation in local events and partnerships, such as offering discounts to participants of the Brannon Crossing 5K, showcases their integral role within the community. As Newport Cleaners continues to evolve, its focus on eco-friendly solutions, customer satisfaction, and community involvement remains paramount, making it a noteworthy establishment in Nicholasville's vibrant local business scene.

Newport Cleaners

Panera Bread

Tropical Smoothie Cafe

McDonald's

Chicken Salad Chick

This is my second time taking my husbands suits and jackets there and both time I’m not just disappointed but really upset. The jackets look like they have been chewed up. The first visit the suit pants were pressed wrong and it took me forever to restore them by washing it and ironing it myself and its horrible when you have indentations and pressed pockets seen on the outside of the jacket that you can’t really fix because the material on the outside have been pressed so hard that it looks like the material has been pretty much set to stay like this because of the heat. Now my white jacket looks like it’s been thrown in the wash and taken out with wrong water temperatures and have not been pressed at all. It looks like it’s been chewed up and the lining inside seems too big because the jacket has shrunk. The smudges that I have on it did not come out. It just looks like they were not touched or cleaned at all. I’m so disappointed. I was thinking of letting them redo it, but this is the second time in a row they will destroy it more. Looks like saving some time came out to be expensive for me and it cost me two suits and my jacket. wherever they send them out to clean it’s horrible and they do a horrible job. I do not recommend it. Because if there’s no visible spots on them like on a black suit, they will not even wash it. They will just press it at the front and leave out the sleeves which still leaves, the under arm area not fresh. That’s too bad if you have been add an event like outside wedding and had your suit on. I brought everything in in better shape than I got it back.

They ripped the collar of my dress on one side. Now I have to go get it repaired. not good service!

We have been going to Newport Cleaners for  years and have loved it however they must be under new ownership. The lady who is there daily is completely rude and seems put out to do her job. We won’t be back as long as she is working there.

The store employee that waited on me was not wearing a mask.

Less than 2 hours after I posted a review on Newport Cleaners in Brannon Crossing, the owner, Jordan McCoy, called me to say the problem (employee not wearing a mask) had been handled. I was very impressed that he stayed on top of the reviews, and that he took the time to call me personally. I will have no problem going back into the store and feeling safe. Thank you so much Mr McCoy for handling this so promptly and professionally.

Dropped off clothes to be steamed and pressed this Monday and a pant to be hemmed up an inch. Was promised Friday pickup after 3 pm. Arrived Saturday to be told the pants were not altered or cleaned despite them acknowledging the Friday pickup time. They called the owner who simply stated she didnt do them. So I gave 2 options: complete the alteration this week for free as reciprocity for lying to me this week OR give me the pants back and lose my business. They chose to lose the business. Picked up $40 worth of cleaning for the last time here and they lost out on several hundred more by not completing a $12 hem in a weeks time. Friends, Family and I will not use as they are undependable.

Update - Jordan the business owner reached out and credited my account $25. Nice guy and apologetic. Returned and hem completed satisfactorily. However, clerk returned clothes to me with one piece missing. After a minute finds tag on clothes saying they miscounted and credited my account the $4.50 difference. Except that I and the clerk at check-in both counted the items? Additionally, clothes returned don't look washed at all? Smell clean but some easy to remove stains still present (ie milk droplets on shirt). Upped to 2 star due to owner effort.

Hart's Drycleaning and Laundry on 3735 Palomar Centre Dr #290, Lexington, stands out for its commitment to eco-friendly cleaning solutions, specialized fabric care, and a convenient, technology-driven service model. Amidst the bustling Palomar Centre, Hart's addresses the unique challenges posed by Lexington's variable weather, offering services tailored to preserve garments against the local climate. From specialty garment care to an app-based service experience, Hart's melds traditional quality with modern convenience.

### Hart's Drycleaning and Laundry: Your Local Eco-Friendly and Tech-Savvy Solution

**Q: What makes Hart's Drycleaning and Laundry unique in the Lexington area?**

A: Nestled in the heart of Lexington's bustling Palomar Centre, Hart's Drycleaning and Laundry distinguishes itself through a combination of eco-friendly cleaning practices, specialized expertise in handling a variety of fabrics, and a robust adoption of technology to enhance customer service. From online booking features to a convenient app, Hart's caters to the modern customer's needs while ensuring a gentle yet effective cleaning process that's kind to the environment.

**Q: How does Hart's address the challenges of Lexington's local weather on garments?**

A: Lexington's weather can be unpredictable, with seasonal changes that demand careful garment care. Hart's utilizes its expertise to offer services specifically designed to protect and preserve clothes against the elements. Whether it's removing winter salt stains from boots or ensuring that summer attire stays vibrant and fresh, Hart's has developed tailored solutions to meet the challenges posed by the local climate.

**Q: Can you tell me more about the specialty services offered at Hart's?**

A: Beyond traditional dry cleaning, Hart's boasts an array of specialty services that cater to specific needs. This includes wedding gown cleaning and preservation, leather and suede cleaning, and meticulous rug cleaning. Their team of professionals is also skilled in alterations and repairs, ensuring that your garments are not only clean but perfectly fitted. The commitment to using eco-friendly methods extends across all services, guaranteeing a clean that doesn't come at the expense of the planet.

**Q: What technology does Hart's integrate for an improved customer experience?**

A: Recognizing the importance of convenience in today's fast-paced world, Hart's leverages technology to streamline the dry cleaning process. Customers enjoy the benefits of online booking, real-time order tracking, and an app that simplifies drop-off and pickup. This tech-forward approach is complemented by SMS notifications, ensuring that customers stay informed about the status of their garments throughout the cleaning process.

**Q: How does Hart's contribute to the local Lexington community?**

A: Hart's is more than just a dry cleaner; it's a community partner. Located at 3735 Palomar Centre Dr #290, it contributes to the vibrant local shopping scene, surrounded by businesses like Bumble Bites and Panera Bread. The team at Hart's takes pride in their neighborhood, participating in local events and offering services that reflect the unique needs of Lexington residents.

Hart's Drycleaning and Laundry

Bumble Bites at Palomar

Starbucks

I would give this dry cleaner zero stars. They ruined my dress. I called Mike who was “upper management”. He would not take responsibility. He blamed it on the dyes in the dress. I dropped it off to be dry cleaned, not ruined. He offered me 100 dollars but insisted I drop the dress back off at Harts so that he could send it through an insurance process. I asked that he reimburse me first and then I would drop it off so that he could complete his insurance process. Also,  when I picked up my ruined dress, the cashier wanted to charge me.  I am upset about my dress being ruined. My husband will drop it off. Let’s see what happens. I will post what Hart’s dry cleaner does.

If I could do 0 stars I would! Dropped my wedding dress off and was told it would be ready Tuesday August 1st, I drove all the way to Lexington for it after the man on the phone said it would be there at 4pm. It was not there not ready. Called twice a day each day since and they finally said on Thursday it would be there. Here comes Thursday August 3rd we go to pick it up and they CANT FIND IT!!! Finally after 40 minutes they say it's at the Broadway location and to pick it up from that store (NOT THE STORE WE DROPPED IT OFF TO) so we had to waist MORE gas and time to go hunt down my dress. Fast forward to my wedding day when we finally take it out of the bag August 19th and the griddle was stuck together and had horrible creases in it then all of this all over my dress! This place is an absolute joke! They charged me $185 to take my dress from one side of lexington to the other! That was all they did with it besides somehow getting these marks on it. I will be getting in contact with the BBB.

I bought my husband a Loro Piana sweater for his birthday while we were in New York City. It was $2300.00 we brought it in to be cleaned with several other items. When we returned to pick it up the sweater was not included with the other items. We were instructed to call the owner. When I called him he said he would look into it and get back to me. Never got a call back I had to call him back. When I finally got a hold of him he was irate and chewed me out. He said he reviewed the tapes and he said he saw a dark item included in the clothes I received back. I told him that it would be impossible to see any of the clothing while it had a plastic bag over everything and there was around 10 items. Then he said he never received the item to be cleaned then started to yell at me again and hung up on me. Something is very shady about this place. After talking with a few friends they are known for losing items and giving back cloths that have not even been cleaned. Beware of this shady place.

In November I took in a small tablecloth that was custom made with an expensive fabric that I had purchased in Seattle 2 yrs before. When I picked up the tablecloth it was shredded in places, bleached in other places. It was a throw away. I contacted the manager and asked for compensation. He argued with me on 2 different occasions until he finally realized I was not going to go away. He demanded that I present a receipt for the fabric & labor, which I did not have due to move from Seattle to Lexington. Finally, out of urgency, I went to Joanne's Fabric and purchased a cheaper fabric to have made into tablecloth. It was only about $15.00 I think. In the end he sent me a check for $25.00 to compensate for the $45.00 a yard fabric and $100.00 labor cost for hand-made. I was really angry with this experience. He accused me of bringing in an old, damaged cloth just to get compensation for it! Now really, who would take in a piece of fabric that was shredded and bleached and then pay to have it dry cleaned! Still burned up about my experience at Hart's...and tell everyone I can not to go there...ever.

They did not clean half of our clothes.  My suits where not even touched.  I was very unsatisfied with the service they provided.  I had to find another company to clean the rest after paying them over a hundred dollars for my clothing.

I reached out to them about the complaint they refused to refund me the money and said that it was not there fault.  Will never use them again.

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