Bates Troy Laundry & Cleaners

Paid 25 dollars to clean my wool coat. Looks like it wasn’t even attempted to be cleaned. Should’ve looked into the reviews because there was still dog hair and car salt stains from cleaning off my truck. Smells no different as well. Feels like I’ve been swindled. Steer clear if you don’t wanna waste time or money. It’s a shame because a very nice lady talked to me regarding leather maintenance and that was the best experience of my transaction. Too bad it will be the last.

Went in there to bring my coats and designer bag to get cleaned. They don’t clean coats or fix zippers. The girl at the front asked was my bag real in front of another customer. I said of course it’s real , why ask that ? I’m fine with never coming here if people that like work there. White guy standing behind me got a card for the seamstress that wasn’t there ; she didn’t bother to give me one. ( I’m a brown woman by the way ) I really hate Broome county. The customer was nice enough to give me the card when I was sitting in my car. I just threw it out because they wasn’t getting my business.

The information in the Google search is incorrect. The Bates Troy dry cleaning store at 177 Main Street does NOT close at 2:30PM. It closes at 6PM on weekdays.

The reception is friendly and so good but the cleaning isn't well done. I sent a jacket for cleaning but it still has the same spots.

THIS IS THE WORST OF THE WORST THEY GAVE MY CLOTHS TO SOMEONE ELSE !!! Then when I went to pick up what they still had of mine it was cut I am in the process of suing this business do not take your cloths here !!!