AMERICAN CLEANERS

Incredibly happy with the service at American Cleaners. They’re the only true same-day dry cleaning in town. Other cleaners advertise same day on their website then looked at me crazy when I walked in and asked for that option. The lad who took care of me was friendly, respectful, very efficient. Will be going back as needed. Highly recommend

Very disappointing. Been a customer for almost a year. Customer service from the owner is poor. Employees are nice. They sent me a $20 coupon which was immediately activated. When I picked up my clothes, the coupon was not on my account. They made me wait 20 minutes to keep sharing my phone to validate the coupon and then look on their system. When the owner (Lucy)was contacted, she didn’t care that a customer was upset and tried her best not to honor the coupon. I had to let her know that I would go to the BBB. Finally it was resolved- but not after going back and forth for 20 minutes. Bottom line is the quality of work is just ok, prices are high; and the owner doesn’t put any effort into keeping her customers happy. I never wrote a 1 star review before- but this interaction deserves it. Sad cause this place is close to my house, but there are competitors who value their customers in the area.

First thing is first they charge extra $4.95 is your clothes is name brand, I wouldn’t mind the extra fee but every time I get a shirt dry clean it’s never clean just ironed.. I always have to give it back to them & they have to do it again with an attitude…. I wouldn’t recommend unless you have money to waste , because the quality isn’t good but looks good off the eye until you inspect your clothes

Dishonest store! I asked specifically to get shirts on the hanger, were all boxed and the lady was trying to charge me $3 extra per box. At least be upfront with customers!

Unable to remove a coffee stain from my pants, which i’ve only ever had dry cleaned. I took them to another recommended dry cleaner who was able to get the stain out. Was expecting better