Glesgo Dry Cleaners - Ancaster

Zero customer service. The owner of the dry cleaner is so disrespectful and rude. I went there to ask for a missing part of my shirt and all they could say it’s that it’s almost 10months and hence they might have toss it away. They were not empathetic at all and the shop owner behaving like he is doing me a favour for bringing my cloths to dry clean with them. He doesn’t understand anything about customer service. My recommendation - Do not use their service. Thanks

I cannot say enough about the customer service here. This owner went above and beyond to make sure my trip was perfect. Totally mistook the location to be open until 8pm, arrived at around 6:15ish only to realize they close at 6pm. I frantically started messaging the owner through every channel possible. Within 30 mins, at 9pm at night, the owner contacted me and came to the location to ensure we had our items for travel. I want to sincerely thank him for his kindness and care. And the dry cleaning was FABULOUS! A++++

Overpriced is an understatement. VERY Simple sun dress, no sleeves, no collar, no pleats, no embelishments - not dirty! Charged 5.00 for a stain and $37 for the dress! Total $42. I asked how much a man's shirt costs....oh only $5.00 hmphhh? So way more fabric, dirty collars, underarm stains, long sleeves with cuffs, way more fabric than my dress and a challenging garmet to press. $5.00 vs $37? So is this weird gender descrimination or just plain highway robbery. Not good customer service when I questioned the price - he said, well you had the ticket and price on it when you droppped it off. Well in the olden days the price wasn't on 'the tickie'; so I did not look nor did I ask nor did you quote. THAT"S NOT THE POINT. Could have handled it better.

I have been to the Ancaster location a couple of times and experienced nothing but great service and quality. The prices were pretty standard and they were able to have my wedding suit and my wife's wedding dress all done within about 2-3 days. We had an outdoor barn styled wedding, so the bottom of my wife's dress was pretty muddy and Glesgo was able to make it look brand new again. We would definitely come back here again.

The service is great. The quality is always good. Shirts pressed well. Dresses too. They also leave you notes if they notice a stain. They also leave ties or pocket squares in a bag when you forget them in your suit. The owner really values your business.