34 Organic Cleaner, nestled in the heart of New York on 328 East 34th Street, is not just your ordinary dry cleaning service. With a stellar 4.6 rating, it stands out for its unique approach to garment care, blending expertise, convenience, and a welcoming atmosphere. Rave reviews often highlight Amy and Jose's exceptional customer care, setting a warm, almost familial tone the moment you step through their doors.

# 34 Organic Cleaner: A Beacon of Care and Expertise on East 34th Street

In the bustling streets of New York, at 328 East 34th Street, lies 34 Organic Cleaner, a testament to meticulous garment care and personal touch. Run by the dynamic duo, Amy and Jose, this dry cleaner has become a cherished part of the community, known for going above and beyond for their customers. Whether it's rescuing a suit jacket from a dire stain or offering a complimentary quick stitch for a torn glove, their acts of kindness are woven into the fabric of their service.

What sets 34 Organic Cleaner apart is not just its expertise in handling delicate fabrics with organic, eco-friendly methods, but also its unmatched convenience. Open seven days a week with extended hours and offering both pickup and delivery services, they ensure that your laundry needs are met with ease. The atmosphere inside is always welcoming, filled with friendly chats and a genuine eagerness to help.

Located amidst vibrant local landmarks like the Fairway Market Kips Bay and the cozy NY Bagels & Cafe, 34 Organic Cleaner is a stone's throw away from the heart of New York's daily hustle. It stands as a reminder of the city's ever-evolving narrative, where traditional service meets modern convenience, making every visit a delightful experience.



34 Organic Cleaner

NY Bagels & Cafe

NY Estonian House/Estonian Educational Society

Gemini Diner

Fairway Market Kips Bay

Professional Martial arts Taekwondo Center

McDonald's

7-Eleven

Bagel Boss

Birch Coffee

Perk Coffee

I can’t recommend this dry cleaning service enough! I had a huge stain on my suit jacket and was worried it might be ruined. Amy and her team worked a miracle—the stain is completely gone, and the jacket looks brand new! They’re true professionals with incredible attention to detail, and the service was fast and friendly. If you’re looking for a reliable dry cleaner who goes above and beyond, this is the place!

Great service and quick delivery. I have been sending my clothes for dry clean over the past months, and team has done a fantastic job. Shoutout to Amy for being super responsible and awesome!

Super fast and efficient - at a great cost as well. They were very accommodating when I needed my laundry expedited - making sure I got it in time before my trip. Couldn't recommend doing laundry drop off here enough.

Super respect to this spot. I had a torn bike glove. I offered to pay to have a quick stitch job, but the dude on the inside said nah man, just a quick stitch? I got u. And did it for free. I left some tip on the counter and left.

This was some time ago, and I kept forgetting. But definitely highly recommend bring ur items here.

Excellent dry cleaner and laundry service!  Jose the manager is phenomenal. He is honest and  very nice. Pick up and delivery is great. Can’t say enough good things about them

Green Clean Laundromat, located at 981 Columbus Ave, New York, is a premier laundry service provider renowned for its commitment to eco-friendly cleaning practices and exceptional customer care. With a 4.6/5 rating from 54 reviews, this establishment has become a staple in the local community, offering a range of services from dry cleaning to wash and fold, alongside convenient pickup and delivery options.

# Green Clean Laundromat: A Beacon of Eco-Friendly Laundry Services

**Location:** 981 Columbus Ave, New York

**Operational Hours:** Monday to Friday, 8:00 AM – 7:00 PM; Saturday, 8:00 AM – 6:00 PM; Closed on Sunday

Established as a family-owned endeavor, Green Clean Laundromat is distinguished by its environmentally conscious approach to laundry and dry cleaning services. Nestled in the heart of New York's bustling streets, it serves as a testament to sustainable practices within the industry, ensuring that every garment is treated with utmost care and respect for the environment.

## Heritage and Community Involvement

For over two decades, Green Clean Laundromat has been an integral part of the community, offering unrivaled expertise in the care of various fabrics, from everyday wear to luxury garments. The laundromat's longstanding presence on Columbus Ave, flanked by landmarks such as Park Cafe and The Hungarian Pastry Shop, has solidified its reputation as a cornerstone of local heritage and a proponent of community values.

## Expertise & Specialized Services

Boasting certifications in eco-friendly cleaning methods, the team at Green Clean Laundromat exemplifies proficiency in handling a diverse range of fabrics with specialized care techniques. Their services extend beyond traditional laundry, offering advanced solutions for delicate materials that require meticulous attention.

## Local Context and Accessibility

Situated in a vibrant neighborhood, Green Clean Laundromat is surrounded by an eclectic mix of shopping destinations, including Demitasse Coffee & Tea and Claire's Kitchen Cafe, providing patrons with ample leisure options while their laundry is expertly cared for. Parking tips include utilizing street parking along Columbus Ave or nearby residential streets, with optimal times in the early morning or late afternoon.

**Demographic Insights:** The area caters to a varied demographic, from bustling professionals to dynamic families, all of whom benefit from the laundromat's efficient and environmentally responsible services.

## Unique Service Highlights

- Eco-Friendly Cleaning Practices
- Specialized Care for Luxury Fabrics
- Convenient Pickup and Delivery Service
- Expertise in Stain Removal and Fabric Preservation
- Community-Centric Approach and Local Heritage

Green Clean Laundromat

Park Cafe

Calaveras Coffee Shop

The Calaveras NYC

Demitasse Coffee & Tea/The Calaveras NYC

Typhoon Cafe

Claire's Kitchen Cafe

Macc Deli Cafe

Cafe Amrita

109 spicay gourmet deli inc

The Hungarian Pastry Shop

really lovely people and overall consistent service; I do wash and fold maybe every 10-14 days for over a year now. I've had minor issues with being slightly overcharged or losing an item, but they have corrected it and made it right very kindly every time (refunding the entire order and finding and delivering the missing item). They are very busy and hard working so if you spot an issue with your order or laundry, give them a chance to fix it.

Used for the first time today and will continue using for my monthly laundry needs from now on :)) I’ve never used a wash & fold service before and the app made the entire process very easy - pick-up and delivery were right on time and all my clothes came back clean and smelling lovely same-day! Highly recommend!

I love Green Clean Laundromat!! There is no shortage of wonderful things I could say about this spectacular business! They work at lighting speed, always get my clothes looking and smelling so fresh and clean, and are always so warm and welcoming! Everyone should get their laundry done here:)

This is a remarkably efficient and careful service, providing one-day wash and fold laundry service with "free and clear" detergent on request without extra charge.  The app works perfectly, and pickups and deliveries have invariably taken place within the time windows specified.  A no-problem, no worry company and the prices are reasonable besides.

Discovering this amazing laundry service has been a game changer! They arrive promptly, grab my laundry bags from my fourth floor walk up, and return the laundry the same day! My clothes and bedding are clean and folded neatly, and any time I call them with special requests, they accommodate me completely.  I LOVE this company!!

Greenwich Cleaners, located at 331 Greenwich St #A in the heart of Tribeca, New York, provides an unparalleled customer experience, set apart by its commitment to eco-friendly practices and professional services. Under the stewardship of the new owner, Chris, for over six years, this establishment has solidified its reputation as a cornerstone of the community, offering a range of services from dry cleaning to expert alterations. The friendly, attentive staff, coupled with the shop's warm atmosphere, makes every visit a pleasure.

# Greenwich Cleaners: A Cornerstone of Community and Sustainability

Nestled within the historic and vibrant neighborhood of Tribeca, Greenwich Cleaners emerges not just as a local dry cleaning service but as a testament to high-quality, eco-friendly garment care. Situated at 331 Greenwich St #A, this establishment is a beacon of sustainability and meticulous attention to detail, overseen by the dedicated owner, Chris, who took the helm six years ago.

From the moment one steps into Greenwich Cleaners, the difference in service and atmosphere is palpable. Chris and his team offer a warm, inviting experience, setting it apart from other dry cleaning services. The shop prides itself on using organic fluids and eco-friendly detergents, ensuring that your garments are not only clean but treated with the utmost care and respect for the environment.

The range of services provided by Greenwich Cleaners is comprehensive, including dry cleaning, wash & fold, alterations, and specialty services such as organic cleaning and wedding gown preservation. What truly sets this establishment apart is its dedication to expert alterations and tailoring, a service praised by numerous customers for its precision and quality.

Local events, such as the annual Tribeca Film Festival, see Greenwich Cleaners playing a vital role in the community, ensuring that attendees look their best. The neighborhood's rich history, marked by its transformation from an industrial hub to a residential and commercial masterpiece, is reflected in the business’s commitment to preserving both garments and the local environment.

## Customer Experience and Local Insight

The atmosphere at Greenwich Cleaners is notably friendly and professional. Under Chris's ownership, the business has flourished, becoming known for its responsiveness, reliability, and exceptional customer service. This level of care extends to the handling of each garment, with customers regularly noting the impeccable quality of both the cleaning and alteration services.

Located amidst the bustling streets of Tribeca, Greenwich Cleaners is surrounded by local attractions and businesses, including Cafe Clementine and Gigino Trattoria, making it a convenient stop for residents and visitors alike. This proximity to local staples, combined with the shop's reputation, integrates it seamlessly into the fabric of the neighborhood.

## Conclusion

In summary, Greenwich Cleaners stands out as a premier destination for those seeking eco-friendly, professional dry cleaning and alteration services in New York. With its commitment to sustainability, community involvement, and unparalleled customer service, it is no wonder that locals and visitors to Tribeca have consistently rated it so highly. Chris and his team have truly established Greenwich Cleaners as a cherished local enterprise.

Greenwich Cleaners

Cafe Clementine

Ring Ding Bar

Gigino Trattoria

Laughing Man Cafe

Jack's Stir Brew Coffee

Starbucks

Kaffe Åre

Le Pain Quotidien

I left a coat that had a significant stain,  my fault a household product exploded in my suitcase over my travels containing a small amount of bleach therefor left a stain on the coat he promised he would do the best but told me the stain might  not come out completely and when I went there i had to remind him of the stain  but the guy was very quick and dismissive and quite honestly unfriendly after all I had to reexplain to him and told him wanted to check it out then and there and realized that indeed the stain hadn't come out completely !
I feel he just charged or should I say over charged me for a coat that maybe didn't even tried so hard to clean and further more it wasn't even properly ironed label and lining of the coat left wrinkly
That is why I do not dry clean most of my clothes nor I would even recommend this place 🤷🏼‍♂️

I have had an amazing experience ever since the new owner Chris came in 6 years ago. Super responsive and friendly. Always looks out for my stuff and will expedite if needed. Truly a gem vs. others I've tried in the past.

A long overdue review - I’ve been coming here for the past 3+ years and can say in confidence that Greenwich Cleaners is a 5/5. Excellent customer service, communication, and product. Chris is incredibly kind and works so hard to ensure his customers are satisfied. I’ve had many clothing items dry cleaned, hemmed, taken in, and even dresses custom tailored and everything turns out fantastic. I couldn’t recommend this place more. A true staple in Tribeca.

Incredibly friendly, organized, and thorough. All the items I have gotten altered have turned out incredible and held up perfectly. They’re careful with clothing items whether it be dry cleaning or alterations and make sure you’re satisfied with the final product. Can’t say enough good things!

Chris is absolutely the best and most reliable dry cleaner in the area. He also does amazing alterations work and always turns items around quickly! He truly cares about his customers and is always enjoyable to chat with.

Nestled in the heart of New York, Laundry Project 23 isn't just your average laundry spot. With their eco-friendly approach and meticulous care for specialty garments, it's become a local go-to for those of us who are a bit picky about how our favorite outfits are treated. Plus, their same-day service is a lifesaver for last-minute emergencies.

# Laundry Project 23 - A Gem in Chelsea, New York

In the bustling streets of New York's Chelsea neighborhood, tucked away on 364 W 23 St, lies Laundry Project 23, a laundry service that's winning hearts with its eco-friendly practices and an unparalleled commitment to garment care. This isn't your run-of-the-mill laundry spot. Imagine walking down the vibrant streets of Chelsea, past the Joe Coffee Company and the aroma from Henry & The Lions, to drop off your laundry at a place that promises more than just a clean shirt. They're about keeping your garments and the planet looking great.

What sets Laundry Project 23 apart isn't just its location near landmarks like the High Line or its proximity to delicious bites at Sullivan Street Bakery. It's their dedication to eco-conscious cleaning and expertise in handling fabrics that have locals raving. Whether it's a delicate silk blouse or a sturdy denim jacket, they know exactly what your clothes need. And for those of us who've had the misfortune of shrinking our favorite sweater, their promise of careful handling is a breath of fresh air.

Their same-day service is a testament to their efficiency, making last-minute laundry panics a thing of the past. Plus, their alterations service means that not only do your clothes leave clean, but they fit perfectly too. In a neighborhood rich with history and surrounded by the creative souls of Chelsea, Laundry Project 23 stands out as a cornerstone of community and sustainability.

So next time you're in the area, maybe after a stroll through the nearby galleries or a coffee at Madame Rouge, consider giving your laundry the care it deserves at Laundry Project 23. It's more than just a laundry service; it's a local favorite that keeps the heart of Chelsea looking and feeling good.

Laundry Project 23

Joe Coffee Company: Chelsea

Henry & The Lions

Madame Rouge

Sullivan Street Bakery and Pizza

Blank Street Coffee

Dunkin'

Café Moore

Brooklyn Bagel & Coffee Company

Intelligentsia Coffee High Line Hotel Coffeebar

I recently used Laundry Project 23 and was thoroughly impressed. Their eco-friendly dry cleaning left my clothes fresh and impeccably clean. The staff handled my garments with great care, and the turnaround time was quicker than expected. I particularly appreciated their attention to detail and commitment to quality. It's evident they prioritize customer satisfaction. Highly recommend to anyone seeking top-notch laundry services in NYC.

We paid for the expensive service($2.20 per lb) so that our delicate clothes would be washed in cold water and air dried. It’s clear they did none of that as all our clothes have shrunk. We paid $150 total for the service and they showed complete disregard for the service they said they would adhere to. Additionally, it’s clear they did not separate whites because two of our white pieces came back discolored.

To be specific on the pieces that were ruined. I had a pair of pants that came down to slighlty above my heel, the instructions were cold water tumble dry low, and the pants shrank to above my ankle. My girlfriend who is quite tall, had custom made pants that were meant to be washed in cold water and air dried. The pants were at her heel and shrank 3 inches to above her ankle!! Completely unacceptable disregard for the service THEY OFFER. These were only a few of the pieces that were ruined, anything that needed to be washed delicately and air dried shrank.

It’s unfortunate, because we had our comforter washed here a week before and they did a good job. We were excited to have this near by, but will never be returning. They ruined $500 worth of custom made clothes.

Dropped off at 7:45am. I just walked into the place on a Thursday with 2 big bags of really smelly laundry during our trip to NYC with 4 teenagers. Really dirty socks from sweaty feet and a week's worth of all types of clothes. Asked for same day service at drop off. Came back at 5:45pm and it was folded neatly and sorted. Cost was about $45 for it. Smells good. Totally worth it. They charge by the pound of dirty clothes. Saved me 3 hours at a laundry on a trip. The guy was friendly at drop off and pick up. Folding was really impressive and included in the price. The folded clean laundry was all in 1 bag at pickup. Highly recommend for a time saver on a trip.

Amazing service. Same day pick up and drop off of laundry. Dry cleaning can be picked up and delivered too. Use this place!!

Yesterday I found a very nice laundry.
The staff was very kind.
He was very helpful to introduce me to the laundry process and asked me if  I any white clothes to wash separtely (but it $3)because they use bleach when washing white clothes it's worth it and asked.me  if i have any allergies or something.
This is someing I've never done before in other laundry and it was folded very neatly and they separated the underwear and finished it in about 4 hours
And then asked me if i want delivery or something free service 😊😊Good service attitude!!
And i also saw that they have a lot of dry cleaning l'll se their dry cleaning service again next week!! Thang you so much laundry project!!👍👍👍

ByNext, nestled in the heart of Union Square at 20 E 12th St, New York, is more than just a dry cleaner and laundry service; it's a neighborhood gem that has woven itself into the fabric of the local community. Owned and operated with a touch of personal care, ByNext stands out for its commitment to eco-friendly practices and exceptional customer service, making it a beloved choice among the diverse residents of this bustling New York area.

# ByNext - A Union Square Staple for Your Cleaning Needs

In the vibrant heart of New York's Union Square, on the bustling 20 E 12th St, lies ByNext, a veritable cornerstone of the community offering not just dry cleaning, but a full suite of laundry and home cleaning services. What sets ByNext apart is not just its comprehensive offerings but the warmth and personal touch of its service. Imagine stepping into a space where everybody knows your name, and each garment or home space is treated with meticulous care.

Owned by a passionate team dedicated to sustainable and eco-friendly cleaning methods, ByNext has quickly become a staple for the environmentally conscious and busy New Yorkers alike. The staff, known for their friendliness and professionalism, ensures every interaction is as refreshing as the garments they clean.

The neighborhood of Union Square, with its eclectic mix of artists, professionals, and families, finds in ByNext a reliable partner for their varied needs. Whether it's the musician needing their gown spotless for the night's performance or the busy parent looking for an eco-friendly cleaning solution that fits their hectic schedule, ByNext caters to all.

During peak hours, the shop buzzes with the energy of the city, reflecting the vibrant life of Union Square itself. Yet, ByNext maintains a serene and welcoming atmosphere, a haven amidst the hustle and bustle.

# Unique Aspects of ByNext

- **Eco-Friendly Practices:** Committed to sustainability, ByNext uses environmentally friendly cleaning methods, making it a guilt-free choice for the eco-conscious.

- **Personalized Service:** The staff's dedication to customer satisfaction brings a personalized touch to every transaction, building lasting relationships within the community.

- **Broad Service Range:** From alterations to home cleaning, ByNext offers comprehensive solutions, making it a one-stop-shop for all cleaning needs.

## Nearby Attractions

After dropping off your laundry, why not explore the vibrant neighborhood? Within a short walk, you'll find the cozy Joe Coffee Company on 13th Street, perfect for a quick espresso, or the delicious Amorino Gelato to satisfy your sweet tooth. The area thrives with options, including the Max Brenner restaurant for a sit-down meal, or the iconic Breads Bakery for some freshly baked goods.

## Local Insights

Union Square is a melting pot of cultures and activities, bustling with farmers' markets, street performers, and a diverse array of shops and eateries. It's a neighborhood that never sleeps, where the community spirit shines bright, and businesses like ByNext thrive by embedding themselves into the fabric of everyday life.

## Service Highlights

- **Free Pickup and Delivery:** In the fast-paced New York lifestyle, ByNext ensures convenience is never compromised.

- **Same-Day Service:** For those urgent needs, ByNext delivers quality, speed, and reliability, embodying the city's never-sleep spirit.

- **Special Item Care:** Understanding the unique needs of their clientele, ByNext offers specialized services for items requiring that extra touch of care.

## Customer Tips

- **Peak Times:** Plan your visit during the morning hours for a more personal experience before the noon rush.

- **Special Instructions:** Don't hesitate to provide specific care instructions; the staff at ByNext prides themselves on meeting individual needs.

- **Eco-Friendly Options:** Ask about their eco-friendly services to take part in making a greener New York.

ByNext - Dry Cleaning, Laundry, Home Cleaning - Union Square

Joe Coffee Company: 13th Street

Amorino Gelato - New York Greenwich Village

Union Square Hospitality Group

Max Brenner New York

Le Cafe Coffee

Think Coffee

Breads Bakery - Union Square

Starbucks Coffee Company

lululemon

Everyman Espresso

If you told me they charged me $80 to take my soiled items and re-hang them on their hangers, I would have believed you.

I had 2 dresses and a wool jacket “cleaned”. The wool jacket came back with the same stains I pointed out when dropping off, and one of the dresses also still had the stain on it. Feels like I was scammed.

I've been with them for years, and their service has improved over time. I have a family of seven, and it took me days to do the laundry, not counting folding. The laundry leaves one day and comes back the next clean and folded, making it easy to put away. I love the service.

Laundry Angels has been such a wonderful help to my father and myself. This laundry service is excellent!  The care and concern that is put into this service amazes me. You can call to speak to Harry Garcia and you are treated with respect and kindness.  Give it a try ~ the prices are very reasonable.

We found ByNext about 8 months ago and they have become our regular dry cleaner and tailor. They've done our weekly shirts, special items (we're musicians, so I have gowns, etc) and alterations. Everything comes out great and they are so courteous and friendly. A wonderful neighborhood business!

Wash and fold services are incredibly well done. Never have missed a single piece, impecable job. Pick up and drop off also great. Super responsible and tending to the customer all its employees.

5th Ave Laundromat & Dry Cleaning, located at 1492 5th Ave in New York, is a distinguished establishment offering a blend of traditional services with modern technology, including online booking and app-based service features. With its roots deeply embedded in the community, it has been serving the neighborhood with exceptional laundry services. Despite mixed reviews, its commitment to embracing technological innovations and community partnerships sets it apart.

# 5th Ave Laundromat & Dry Cleaning: A Blend of Tradition and Innovation

Located at 1492 5th Ave, New York, 5th Ave Laundromat & Dry Cleaning stands as a testament to the harmonious blend of traditional values and modern innovation. Celebrated for its long-standing heritage in the community, this establishment has continually adapted to the evolving needs of its customers by integrating technology such as online booking and app-based services. This laundromat and dry cleaning service is not just a place to clean your clothes; it's a part of the neighborhood's fabric, fostering community partnerships and supporting local events.

Despite facing challenges as reflected in customer reviews, 5th Ave Laundromat & Dry Cleaning is committed to improving its services and customer experience. With operating hours extending from 7:00 AM to 10:00 PM daily, it ensures convenience for all its patrons. The proximity to popular local cafes like Il Caffe Latte and Jordan Pie Cafe, as well as shopping destinations, adds to its appeal. Patrons are advised to consider street parking on Lenox Avenue or seek parking facilities near Mount Morris Park for a hassle-free visit.

## Unique Features and Services

* **Technology Integration**: Embracing online booking and app-based interactions for a seamless service experience.
* **Community Engagement**: Deeply involved in local activities, the establishment partners with area businesses and events, strengthening its bond with the community.
* **Heritage**: With decades of service, it carries a legacy of quality and reliability, underpinned by the use of modern equipment.

## Nearby Attractions and Shopping

Visitors to 5th Ave Laundromat & Dry Cleaning can enjoy a vibrant local scene. Atomic Stables and Harlem Bubble Tea offer unique spots for leisure, while Nora's Coffee truck provides a quick caffeine fix. Shopping enthusiasts will find a variety of options along Lenox Avenue.

## Parking Tips and Local Insights

Parking on 5th Avenue can be challenging; patrons are encouraged to explore side streets for parking or utilize public transport options. The neighborhood is known for its rich cultural heritage and bustling cafe scene, making it an ideal location for errands and relaxation alike.

In conclusion, 5th Ave Laundromat & Dry Cleaning remains a cornerstone of its community, blending traditional service with modern conveniences to meet the needs of today's clientele.

5th Ave Laundromat & Dry Cleaning

Atomic Stables

Il Caffe Latte

Jordan Pie Cafe

Kaafi by Chaiguy

Pastitalia

Harlem Bubble Tea - 125th

Nora's Coffee truck

The Mexican female working there is very rude, professionally unfriendly and extremely not mannerly and not helpful.  The last time I dropped off sheets and quilts to wash a lot of my expensive sheets were missing. Now I wash my own clothes and blankets and sheets.  The laundry is nice but the Mexican female is disrespectful and she needs to find a job sweeping the streets or doing something else since she has NO CUSTOMER SERVICE TRAINING.

I have had multiple bad experiences.  They burnt my laundry, they continue to misplace both my laundry and dry cleaning items and they refuse to take any accountability at all.  Will not use them again!

I had been going to a different laundromat because of the higher ratings, but I visited this place recently for convenience and was happy to find it was a nice laundromat! It’s large with lots of machines, clean and bright, and they offer eco friendly cleaning. I used their wash and fold service and was happy with the results - I dropped off my bag around noon and was told I could be back after 8pm to pick it up, so I did :)

They lost our dry cleaning and gave us the run around and still haven’t reimbursed us for it! Not only haven’t they reimbursed us for the clothing they lost but they also haven’t reimbursed us for the cost of the dry cleaning, which we paid for!!! Don’t take your
clothes here!!

Careful, this dry cleaner actually had the nerve to charge me a dollar extra because one of the items was a size 3X! Not good at all.

ByNext on Upper East Side offers an unparalleled blend of professional dry cleaning, laundry, and home cleaning services tailored to the bustling lifestyle of New York City residents. Nestled at 1634 1st Ave, this establishment stands out for its commitment to convenience, quality, and customer satisfaction, ensuring your garments and living spaces remain impeccably clean.

ByNext, strategically located at 1634 1st Ave in the heart of New York's Upper East Side, has established itself as a premier provider of dry cleaning, laundry, and home cleaning services. This entity prides itself on its deep understanding of the local neighborhood's rhythms and the specific needs of New York City residents. Particularly noteworthy is its proximity to local landmarks and businesses such as Le Pain Quotidien, The Mansion, and Kings' Carriage House, which not only adds convenience for customers but also embeds ByNext within the fabric of the local community.

In a city that never sleeps, ByNext acknowledges the importance of time management and flexibility for its clientele. The establishment offers an array of services specifically designed to cater to the dynamic lifestyle of urban dwellers, including same-day laundry services, complimentary pick-up and delivery, and a comprehensive range of garment care solutions. Their service portfolio seamlessly blends traditional craftsmanship with modern convenience, ensuring that every item is treated with the utmost care and expertise.

What sets ByNext apart is not just its professional services but also its commitment to creating a welcoming and efficient atmosphere. The staff are known for their courteous and friendly demeanor, making every interaction pleasant and ensuring that all customer needs are met with attention and respect. This approach has cultivated a loyal customer base, who appreciate not only the quality of service but also the warm community feel.

Peak times at ByNext coincide with the early mornings and late afternoons, reflecting the city's busy lifestyle. The business is adept at managing these influxes, ensuring that services remain swift and efficient. Furthermore, the local weather, particularly during New York's harsh winters and humid summers, is a consideration that ByNext takes into account, offering garment care that protects and preserves clothing through all seasons.

In summary, ByNext on Upper East Side is more than just a dry cleaning and laundry service; it is a vital community partner that enriches the lives of its patrons through superior service, convenience, and a deep understanding of their needs.

ByNext - Dry Cleaning, Laundry, Home Cleaning - Upper East Side

The Mansion

Kings' Carriage House

Hutch and Waldo

Panera Bread

tl:dr - They lost $250 worth of clothing, and all I got was a $70 refund after three weeks of constant emails. their customer service sucks. Do not trust with your valuables.

I usually would feel bad about writing such a poor review, but this company clearly  has no idea how to handle customer service. The service itself was good--my clothes came back clean and folded, however I was missing four items that were set aside in a separate bag to Hang Dry. When I initially reached out to customer service, the said since I didn't select Hang Dry in the app, they were processed as regular wash and fold. I know this was my bad, as I should have marked Hang Dry, however it was in a separate bag marked as such, and I would also understand this if I had gotten the clothing back, but it was missing. I spoke with a number of customer service associates, from Lianne, to Callie, to Clint, and then someone named Constance. Each associate did not answer my questions, did not offer a refund or mention their policy, and said to just wait the ten day search period. After the 10 days, they were still not found. I requested a refund for services and a reimbursement for the cost of items lost, given that they were expensive workout clothing, all of these emails ultimately being ignored. The reimbursement policy made zero sense (reimbursement being no more than five times the total price of service, or less than $1,000---which was reasonable for my request to receive a refund for services and for the clothing lost) they were less than communicative, and after almost three weeks time still have not had my issue resolved properly. The offers they made to "make up" for losing my items were numbers pulled out of thin air, and none of them covered the cost of losing the items. I have no intention of ordering from this company again, and would be wary to trust them with your valuables. $250 worth of clothing lost and gone.

An ABSOLUTE nightmare.

I have been using them for a few years; I've never been thrilled, but for wash and fold it's adequate.

I've had many an issue which, due to wanting to avoid hassle, I've overlooked: Such as the shrinking (and thus ruining) of a brand new 500 dollar semi-formal dress from a young Australian designer, the MACHINE washing of a 700 dollar winter coat (when I EXPLICITLY asked for it to be dry cleaned because it had a fur hood).

They've also used the wrong detergent on my clothing; been hours late to pick up or drop off; have delivered the wrong items to me.

Now the cherry on the cake: they've lost 2 dresses they were to dry clean.  A Tibi dress and Opening Ceremony dress.

In short, over 1000 dollars worth of clothing damaged or "misplaced" and they don't give a damn.  You call, email, try to get an honest resolution to this and they tell you they can't find it....

They did offer me a 200 dollar credit for ruining my 700 dollar coat--which means I have to suffer using them again to utilize my credit.

Truly a nightmare.  Some of their staff try to be cordial: but it's unforgivable to lose so much stuff and be able to get away with it.  In their business, it's the equivalent of malpractice, yet just because they're offering a more mundane service there's no jurisdiction or regulation of their corruption and/or ineptness.

Customer beware!

DO NOT USE! They charged us a $125 then lost our clothes. We ended up finding them in another apartment building. Apparently, the doorman said they were at the wrong place, but the delivery guy did not care. We spent hours on the phone with customer service and then refused to give us a refund. Truly the worst experience. Use literally any other service.

I have read several of the reviews on this website and many of them include negative comments about their experience with this Nexxt shop.

When I went to pick up my three shirts that I had left three days prior to be dry cleaned they had not yet been delivered to the shop. I must admit I was upset because I was on a very tight schedule and had to depart mid day to Newark airport for a flight the following morning.

The lady on duty that morning was Ms Marieme.
She realized that I was stressed and upset and she did everything you would want a good customer support person to do to resolve the issue. I gave her my cell number and asked her to keep me advised of her communications with the head office which she did.

I finally had to depart without my shirts but I gave her the address of the hotel at Newark airport where I would be staying for one night.

She kept working the problem and sent me a message later that day that the shirts would be delivered by early evening. They were received at my hotel before 6 PM that day.

Besides being totally focused on resolving the issue for me she also has the most pleasant personality and customer interface.

Thank you Marieme for the good service.

ByNext company has been so amazing in its services. The staff services and commitment to laundry services has been simply amazing. The laundry delivery services has been wonderful too; time of pick up and delivery is excellent! The delivery man(Happy by name) is wonderful with his commitment to time of delivery and pick up laundry services.

I still commend ByNext and will always make recommendations.

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ByNext - Dry Cleaning, Laundry, Home Cleaning - Union Square

5th Ave Laundromat & Dry Cleaning

ByNext - Dry Cleaning, Laundry, Home Cleaning - Upper East Side

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