Dolly's Coin Laundry

Dolly’s Wash House Coin Laundromat is a small family business that has been running for more than 20 years. To keep costs down, they operate the place themselves seven days a week. The machines are not new but are well-maintained. Personally, I find this place has an old character and historical charm that hasn’t been replaced by new high technology yet. All the machines take quarters, and they also have an ATM and two change machines inside the business.

The washers are fairly priced; one of their biggest, at 35 lbs, is $4.50. Despite being a small laundromat, they always have a laundry attendant who is helpful with any questions or problems. The bathroom is locked for customers only, and there is no Wi-Fi available. A parking lot is available for Dolly’s customers.

The location is great—it is close to McDonald’s and an Asian market next door, and I enjoy walking to the Peruvian chicken place nearby. The biggest charm of this place is their drop-off service for alterations and dry cleaning. Monday through Friday, they offer same-day laundry drop-off service as well. Although they are not responsible for any unattended laundry items, they have security cameras throughout the store to ensure customer safety.

I only use this place for big comforters, but compared to other places I’ve been (one in Dublin and one in Darmstadt), this is a pretty decent and charming old-fashioned laundromat.

Friendly employees that are always around to help you when you need it. Clean place, and nice machines.

I just returned from Dolly's, and am so disappointed and angry! I pulled our white king size bedspread out of the dryer and it was full of dark gray spots. It was clean when I put it in the dryer, so something in the dryer put these spots on it. The owner was there, and I showed him what had happened. He shrugged his shoulders, and said, "Just put it through the wash again." Really? And pay another $4.50 to realize that the dark gray spots are now permanent? And why would I give him my $4.50 anyway? What irked me the most was that there was absolutely no empathy on his part about my ruined $150 bed cover. He didn't even ask about which was the offending dryer (#11 by the way, steer clear!). He certainly wasn't going to offer to pay for my second wash, which was to try to correct something done by his machine. There are far too many laundromats in Lancaster for me to ever go back to Dolly's again!

I think “Everything Everywhere All at Once” was filmed here, brilliant!

Coin operated. It's cheap (triple load machine was $4.25, dryer was 25 cents for 7 minutes). Triple load machines didn't display time remaining, just a heads up if you are in a rush. Loses a star for no wifi and worse, no AC.

Clean Enterprises

TERRIBLE OWNERS!!! They just steal peoples money. I added money for one full hour to dry and continued to check my clothes periodically, I stood by the dryer until
It finished and the clothes were completely wet and when I reported it to the owner she denied any refunds… I basically had to pay all over again. After many years of coming to this laundromat I will definitely NOT come again. The owner continued to argue saying she watched the cameras saying I left the building for the full hour. That is a complete lie! She said she couldn’t see the one dryer because it was completely off blocked off screen YET she argued she saw me leave the building for the full hour and more!! COMPLETE LIE!!! And another customer did complain about the same machine! THE REVIEWS FROM OTHERS COMPLAINING ABOUT THE SAME ISSUE SPEAKS FOR ITSELF!! HORRIBLE SERVICES AND OWNERS!!!

Expensive to wash but free dry you got to pay to use the bathroom and only got 5 mins or somebody else can pay and come in if you mess up on the wash cycle they won't restart it so you can put on the type of cycle you really wanted like hot cold or delicates

I've been going here for some years now because of the included dryer usage for every wash cycle paid for and the fact that I don't need cash to be able to use the machines here.

However.

The restroom is now a paid affair requiring the use of one's laundry card to the tune of a $0.75 fee. It's a measure intended to prevent overusage by non-customers and discourage the use and leaving behind of drug paraphernalia, which I understand. What is less understandable is the lack of improvement in general restroom amenities since implementing the new system. Some toilet seat liners would be appreciated, but perhaps more appreciated than that would be a working exhaust fan because it seems there's an overpowering and unpleasant odor every time I pay and use it. If the owner/operator reads these reviews, please address these equipment issues.

Worst experience ever had a problem with one of the machine selecting the wrong dial or mode. Call the manager she was very defensive and did not want to help me saying that was my fault when it was the machines not my fault I try to explain it to her, but there was no reasoning with this lady I was polite and trying to explain to her that I was not satisfy and she did not try, even to satisfy me last time be using this wash.

I have been going here for years and I am mostly pleased with the experience. As crappy as it is to have to lug all the laundry to any laundromat, this one makes the process fairly quick and easy to sy. They have quite a few machines which are normally available at the times I go. The washers are on the expensive side to me (but I don't know what others in the area are charging) but they give you a certain number of free dries depending on the size of the washing machine you used.

The clothes come out clean and the dryers are heavy duty in my experience. As long as you don't overload them, they dry very quickly. I am always surprised at how quickly they dry. They have upgraded the dryers over the past year and even though you get less minutes for each credit than you used to (I think it's gone from 7 minutes to 4 minutes over the years) it's still dries very well. Mine usually only take about 3-4 credits depending on the fabric. I do spread my clothes out between a few dryers (when it's not very busy) so it would be probably be a lot longer if I had to consolidate to one dryer. I still think they are amazing dryers especially compared to the apartment complex I live in.

I would definitely recommend this laundromat and the woman who works there works hard to keep it clean.

Last thing, you do have to pay to use the restroom now but I am sure they had good reasons for that.

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Dolly's Coin Laundry

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