Experience the best in laundry and dry cleaning services at Kim's Custom Cleaners! With a reputation for excellent care and attention to detail, our team is dedicated to providing top-notch service that will leave you feeling confident and satisfied. From delicate draperies to everyday garments, we handle each item with precision and care, ensuring that your belongings are treated with the utmost respect and professionalism. Our loyal customers rave about our friendly and knowledgeable staff, including Kim and her son Simon, who are always happy to help with any questions or concerns.

Kim's Custom Cleaners

It says a lot about a business how they handle when things go wrong and Kim’s was incredibly disappointing. We had previously had good experiences there. About a week and a half ago my fiancée and I brought in a dress and pants to be altered. Kim’s son worked with my fiancée to let the pants down, even specifically stating we would like them slightly longer than usual. Kim then came over to pin my dress, I wanted the slit extended slightly.
We picked up the items and the pants appeared to not have been let down at all. In the area of the dress where the slit was extended the material was frayed and there was a hole (this is a brand new dress). My fiancée brought the items back and spoke with Kim’s son who recognized the problems, accepted fault, apologized and agreed to have the items fixed.
Well today I went in to pick up the pieces and Kim immediately tried to argue with me and tell me that she did all the original measurements and that neither my fiancée nor I ever spoke to her son. She also said that we originally asked for the pants to be taken up rather than let down.
I attempted to explain to her what happened and she became more argumentative and said that they have cameras (which I wish she would have checked). She was so unnecessarily unprofessional. When we tried on the pants and they are TWO DIFFERENT LENGTHS!!! Pants ruined with no time to fix or replace them. they also did absolutely nothing to correct the dress which is still frayed with a hole in it, so my brand new dress is ruined.
My clothes were returned to me thrown on a hanger.
Definitely do NOT recommend!!

I couldn't be happier with the service received at Kim's Custom Cleaners. A week ago I brought in a large load of heavy custom-made draperies. Four were for double-wide patio doors. The curtains were very dirty and stained. They gave me a very reasonable price and said they'd be ready in a week. I picked them up today. The curtains look like new! They said they ran them twice to get them clean. The big curtains were so big, they had to run one per load. I got them home and rehung them. They are beautiful!

Also, because people seem to use the loading zone spot in front of the shop to sit and text, I had to park in the Hager's lot. They helped me carry the giant load to my car.

I’ve been a loyal customer. They always do a great job with my clothes and give great service. Kim and her son Simon are awesome.

I paid 36 dollars to have 2 dress shirt collars reversed. one they said "it was the best we could do" ata quick glance,I saw nothing really done, but it was a well-worn collar; so itis what it is. the second shirt they said it came out "fine". in a hurry, I took them at their word only to find upon close scrutiny at home, it was not reversed at all. it was the same as when I brought it in. so $36 for absolutely nothing. I brought it to them because I had some tailoring done once before there (let out a sport coat as much as possible) & that was fine. I had always gone to Harry's on Chestnut St., but, he retired so I tried this place. I will NEVER  bring them anymore business, nor will I recommend them to anyone. I leave this as a warning... do not have any tailoring, save very rudimentary simple work, done at this place. I hope they enjoy that 36 bux. I personally rate the work & the cost at minus 3 stars. in this economy a hard lesson learned.

I’ve been a customer of Kim’s since moving to Lancaster City. They have not only done a wonderful job with dry cleaning for my family but have always masterfully handled repairs and alterations. When I brought a favorite damaged vintage blouse to them, they attended to it until I was satisfied at no extra charge to me. I truly appreciate the friendly service that is consistently above and beyond.

Yorgey's Fine Cleaners is a trusted destination for all your laundry and dry cleaning needs. With a convenient location and friendly staff, you can expect top-notch service and quality work. From delicate items like wool scarves to everyday clothing, their team takes care to ensure your garments are cleaned and pressed to perfection. As a wheelchair accessible facility, everyone can enjoy their services. Whether you're a long-time resident or just visiting, Yorgey's Fine Cleaners is a great choice for those seeking reliable and efficient cleaning solutions. With a focus on customer satisfaction, they strive to provide the best experience possible, so you can look and feel your best.

Yorgey's Fine Cleaners

They did a fine job cleaning my peacoat and wool scarf. In a very convenient location.

I brought a pair of fairly new pants in for dry cleaning and pressing. When I recieved the pants I noticed several stains on the legs that were not there when I brought the pants in. They appeared to be chemical stains. They took the pants back to redo them and gave me a new date that I could pick them up.  The pants were not ready on that date and I had to come back again. When I went to pick them up the second time, the stains were still there and they offered no options other then to have them sent back for a third try. Needless to say I took them back and moved on. There is nothing fine about Yorgey's Fine Cleaners. I will not use them again.

I just picked my clothes up only the 2nd time as a customer.  I noticed my receipt charged me for "laundry" when I asked for all dry cleaning.  I noticed the same on the ticket I was given when dropping off.  I had asked when I dropped off why some items are marked as laundry and the lady told me  it was ok its all going to be dry cleaned.

I went back inside after seeing my receipt and a girl who claimed to be new told me they in fact DO NOT dry clean the shirts and machine wash and press instead.  Told me I'd have to come back another day to discuss with the other employee any further.

I asked for light starch and there's clearly none on any of my clothes.  No crease on any of the sleeves or pant legs, and one pair of pants still has clear wrinkles on them.  What a joke.  Not sure which is worse...a business who can't be honest or paying for clothes I could've made look fresher at home for free.

Best place to get your dry cleaning done in Lancaster! I go here a few times a month, good quality work done in a timely manner. Pleasant staff in the store who are always friendly and helpful.

After 3 years of being a loyal customer to them, their service has drastically changed recently, they shrink my t-shirts after wash not only one-time but 3 times. I have complained about it about the first time that happened but nothing has been done . I’m done with this place.

At Yorgey's, we're dedicated to providing a convenient and reliable laundry experience. Our friendly staff are here to help you with all your laundry needs, from everyday washing to delicate dry cleaning. With a focus on customer satisfaction, we strive to make your experience with us as smooth and hassle-free as possible. Whether you're looking for a quick wash and fold or a more specialized cleaning service, we're here to help. Our goal is to make Yorgey's your go-to destination for all your laundry needs, and we're always looking for ways to improve and better serve our community.

Yorgey's

I had an incredibly disappointing experience with this service. This is the second time I’ve trusted them with my blazers, hoping the first incident was just a coincidence. They failed to clean my white blazer properly, and the wine stains remained. It looked like they washed it with dark clothes because it no longer looks white, and the fabric doesn’t feel the same either. I also brought another blazer to them and asked them to remove the stains from inside the cuff, but they were unable to do so. It seems like they didn’t do anything at all. This will be the last time I use their services.

I dropped off 4 items and was told that I could pick them up 2 weeks later. After 2 weeks I went to pick them up, but only 3 items were finished. I took them home and I am still waiting for the fourth item.

I brought in three blazers on a Thursday. They said they would be ready Monday. I didn't go to pick them up until the following Monday so a week after they should have been done. They could only find two of my three blazers. They said they couldn't find my "raincoat" but I told them it was a blazer. They had not called to say they couldn't find it. They claimed the two blazers that they didn't lose were "light jackets" because they didn't have shoulder pads. Rather than argue 80's fashion vis 2024, I paid outerwear prices for those two blazers just to get them home (only a dollar or so higher than blazers cost). They said they would call me when they found my raincoat. I reminded them it is not a raincoat and if they are looking for a raincoat they will never find my blazer. I called them a few days later and they said they found it but didn't call me because they lost my number. They described a raincoat. I gave them my phone number which should have also been in their system, and reminded them it was a blazer. No hood no belt, not a raincoat. They said they would keep looking and call me. Few days later I stop in with a photo of the blazer. They say they didn't call because they once again lost my phone number. And they still can't find my raincoat. I remind them they should not be looking for a raincoat. They finally found my blazer about 6 weeks after they lost it.

If you value your time, you should NOT use this establishment. I decided to use this dry cleaner to preserve my wedding dress based on several friends suggestions. I should have read the reviews first though, because the service and quality of customer care was horrid. I dropped my dress off the beginning of November and  was told it would be done 11/29 and I would be called. The manager herself checked me in. I didn’t hear from anyone so by mid December I decided to call. Upon calling, I was told I had the wrong establishment because they didn’t have any indication I had dropped my dress off and my name wasn’t in the system. It took about 2 weeks to find my dress, which the manager had misplaced and lost the tags for. During this process, I was told I would need to bring in pictures and the make/size of the dress in order for it to be found. Fortunately they found it-she had mixed up my first and last name. I finally came in right before Christmas to pick up my dress and it was not even preserved yet. I was being charged for alterations, cleaning and preservation when the preservation hadn’t even been done. I was told it would be finished that day. I came back the next week and it still wasn’t done. I immediately called the following day and requested to speak to the manager to finish preserving  my dress and possibly receive a discount since the entire fiasco was becoming a bit ridiculous. I was told she was ‘out’ and she would call me later in the day. I did not receive a call so I went into the establishment again the following day and the dress was still not preserved. The manager was there and extremely short and rude when I inquired why my dress was still not preserved. She provided serval unprofessional excuses and did not even apologize for the lack of attention or service I received. I did get a small discount, but certainly not enough of a discount to make me feel as though my business was of value. I highly do NOT recommend using this dry cleaner location for any services. I wasted about 8 weeks trying to have my wedding gown preserved. I was appalled at the lack of concern for customer service and the incompetence that was displayed during my interactions with the business.

I've been using Yorgey's for a while now. There are some things to like, and others that could be improved on.

One is the length of time it takes to get clothes back. This definitely isn't a place for overnight service. On the other hand the people here are nice, and things are generally ready on time.

I'd recommend anyone looking for a quality dry cleaners.

Dry Cleaners Near Me

Stain Removal Dry Cleaners in Lancaster, PENNSYLVANIA

Stain Removal Specialists in Lancaster

3 Stain Removal Dry Cleaners Found

Kim's Custom Cleaners

Yorgey's Fine Cleaners

Yorgey's

Map View

Stain Removal Tips

Other Services in Lancaster

Waiting for Your Laundry? Play Sudoku!