Royal Cleaners

Had my daughter's school shirt altered here. I called last minute when I realized it was an Adult Size large. It was too long reaching her knees and sleeves past her elbows. I marked the shirt before I took it in. The stitching was great. I initially called to see if they would take it same day as soon as they opened. They werent surw at all but called the seamstress to check. I was ok with that. I paid for it, but it was worth it to have her shirt fit for Friday. I'm so greatful they were able to fit me in. They were really nice and very pleasant to work with.

Jeremy and the entire Moon family are great. They go out of their way to get things done with my tight schedule. I’ve never had any major issues with the end result, and they’ve made repairs that I didn’t even notice were needed. The price is in line with other professional cleaners in TN and cheaper than many in other cities.

Tried this business out. They offered a 20% discount for new customers on their website, but don’t have rates posted anywhere easy to find. Saw a couple of reviews saying pricing is reasonable/good. So, dropped off two items (girl’s dress and sport coat.) and asked them to apply the new customer discount. (They also had a 20% off dresses on the website, though I didn’t need that with the new discount.) When I went to pick up, I asked again for the new customer rate. Then she ran my card at $25+. No discounts. When I asked about it, I basically got an “oh well…I’ll take care of it next time.” I never understand why 1. Dry cleaners make it so difficult to take advantage of their own discount offers. 2. Why it’s always “nothing we can do” once they’ve charged you. You can run a credit to fix the error. You just choose not to. So, to avoid a $5 discount, I guess they chased away someone who is looking for a reliable, convenient place to get dry cleaning done. Still on the lookout. (And they charge a 2% fee to use credit cards, which is pretty amazing to me these days.)

These guys are amazing. The last dry cleaners we went to I had to unbutton all of my husbands shirts before sending them! I searched online and tried them out because of positive reviews. That was 2 years ago. Dry cleaners are usually some of the worst rated businesses and it's clear they go above and beyond to make their customer's experience exemplary. They always remember me and are friendly and very quick. If you're shopping for a new dry cleaner look no more!

They are always very friendly and professional. Each time my items come back properly pressed and clean. We haven't had any issues with additional stains or markings. Lastly, their prices are fantastic. We've used an "organic" cleaner in the past but not sure how organic the process was and their prices were exorbitant.