Js Cleaners

Unfortunately the tailor here ruined a pair of 100% silk pants. I went in to have an inch taken off the length and asked for the pants to be just past floor length. The tailor, I think her name was Kathy, measured me and put pins in the pants. I went back to pick up the pants and they are way too short… as in, nowhere near touching the ground anymore. It’s clear she just took way more off than she should have. Unfixable as she cut off all the extra silk so now these pants are unwearable. Such a shame as I bought these while traveling and had sentimental value. When I expressed my dissatisfaction to the lady at the checkout desk, she said there’s nothing they can do and that she’d call me if they change their mind. They haven’t called and I’m not expecting that they will based on the way she handled the situation. This place is good for basic items that you wouldn’t regret losing. But for any thing with value, I do not recommend taking the risk at this place and you should go somewhere that is higher quality. Wish I got this advice before it was too late with my pants

Atrocious service. J’s used to be my go to cleaners for a year before they became a scam. I had 4 quality issues since December and finally they completely ruined my trench coat which was not even difficult to clean. They haven’t removed dirt stains twice and finally added a ridiculous spill of chemicals over the sleeve which was not even dirty in the first place. Stay as far from J’s as you can unless you want to loose time and money.

I am very pleased with your work, and having done in 2 days! I would recommend you services to anyone who your service!

I advise the neighborhood to find another local cleaner. I have had a consistently disappointing experience with this dry cleaner. They have repeatedly charged my card incorrectly, adding mysterious $5 fees to every order without explanation. When I brought these discrepancies to their attention, their response was, "That was an accident; we will credit your account." However, those credits never materialize, leaving me to question the integrity of their business practices. If you value your hard-earned money and expect transparency in transactions, I strongly advise looking elsewhere for your dry cleaning needs.

We are in town for the Edward R Murrow Awards on Monday, 14 October 2024, and thus have a couple of suits and shirts needing cleaning and pressing from travels from LAX to EWR and then in the city to NoMad where we're staying at The James. We went with J's Cleaners for our needs balancing reviews, price, location, turn around time, and customer service and we're incredibly impressed across the board. At least for our experience with two, 2-piece suits and four dress shirts with an overnight rush we came back reasonably well under $100 and got everything back much earlier in the day than originally quoted and were taken great care of by the entire staff which doesn't always happen at a neighborhood joint when you're from out of town, so, thanks to the crew at J's for their stellar assistance and quality work by their in-house staff and the factory that they outsource to / work with. Y'all rock! 🙌🏼🙌🏼🙌🏼 Thank you! Definitely, give these folks a shot!