Mom & Pop's Drycleaning

Amazing place! Definitely a 5 star! Took my husbands Psycho Bunny shirts and one of his white Shirts had Red glitter cake icing on it. Mary at this place was very honest and stated it might / might not come off. Today we picked them up and they are SPOTLESS! I’m impressed!! Thank you Mary for taking care of us!

I have been coming to this cleaners since 2019. I personally have spent thousands of dollars here. I have ALWAYS gave them a 5 star on Yelp and Google. Unfortunately this is the last time We will EVER use their services. My daughter’s brand new dress that still had the tags on it and NEVER worn and cost $159.99 before tax was ruined. Dropped the dress of to be cleaned after the fitting from the amazing #1 tailor Europin Tailor Alteration & Bridal Sewing & Alteration • The Lakes, Las Vegas. This dress was the last one in my daughter’s size and the color. The dress is for a wedding that is on 3/30/2024. So there is no time to even replace nor repair anything. The owner greeted me when I came to pick up my daughter’s dress. As I said I have been coming for years. He even asked me to leave another review because his stars are higher than the other Mom and Pops location. My daughter and I returned back to the cleaners after seeing this burn mark. We are told there is nothing that they will do except a store credit for the dress amount. Which is NOT what we expected to hear. We asked for the owner to come in and discuss this with us. Unfortunately he refused. He had the manager on duty to relay all his messages. Keep in mind him and I were just having a nice conversation when I picked up the dress. They have you sign a store policy about removing stains and marks on items. Saying they are not responsible for any damage connected to the removal of them. They removed the oil stains that got on the silk fabric during the fitting of the dress. However, they created a burn mark in a whole different area of the dress. Only offering to give a store cleaning credit for the dress cost. All this is COMPLETELY unacceptable. To have the owner stand in my face and NOT say one word about the new damage of the dress that they caused. Neither have their manager on duty either say anything. Then to have his laugh and talk with me and ask me to leave a review as I always do for him. Is crazy !!! They have received thousands of dollars from me of repeated visits and I have sent people to this location. I ALWAYS give 5 star reviews on behalf of the owner and this business location. Just to have him treat me/us like nobody’s and NOT refund the cost of the dress that they COMPLETELY RUINED 😡!! I had to even leave a review with BBB and a complaint regarding this matter. I HIGHLY DO NOT recommend coming to this Mom and Pop location for your next cleaning. There is another cleaners up the road that is your best option.

My first time here and I’m so grateful to Mary for taking my clothes at the last minute, just as she was closing the door for the day. I start my new job tomorrow and I want to impress. Definitely felt the hospitality of a mom and pop establishment. Much appreciated!🫶🏽😊

The nicest people ever. I'm always laughing at how quickly they can get whatever I need done. "When do you need it done?" Within the next week or so." "How about tomorrow?" I love it. There's always a little bowl of candy as well. I look forward to stopping by whenever I need dry cleaning or a button fixed or whatever.

Mary is friendly & GREAT to talk to! It was just such a PLEASURE doing business with her! I only had one piece of clothing to dry clean! It was a waist length jacket! It was new! I REALLY LIKED THIS NEW JACKET! Wanted to make sure that it was cleaned WELL without issue or damage! In the past I have experienced both! It is light beige which means it gets dirty faster, more easily & frequently etc! This was the very first cleaning of the jacket! I want it to stay NEW LOOKING as long as possible! I was going to hand wash & soak it myself but at the last moment I decided to dry clean! There were only stains around the cuffs & bottom! GREAT JOB WELL DONE! For only $12.00! Pretty GOOD PRICE I THOUGHT! The jacket was cleaned PERFECTLY! ALL STAINS GONE! LOOKED GREAT! THANK YOU MARY! THANK YOU MOM & POP! Will definitely revisit!