Tie's Dry Cleaners & Laundry

Horrible tailoring outcome. Honestly the worst professional stitching I’ve ever experienced. Somehow there’s thread holes all over the place where stitching was not necessary. The comforter and blanket look worse now than when I brought them in. Really regret coming here for tailoring.

Absolutely Horrible Experience - Avoid at All Costs! We took two suits and my wife’s wedding dress to Ties Dry Cleaners and Laundry, and it was an absolute disaster. They completely ruined the wedding dress, covering it in glue from the decorations, and one of the suits came back with spots all over it that may not even be fixable. It took them over two months to return the wedding dress after they attempted to clean the glue off, but the dress is now pretty much useless. They tossed the very expensive, custom-made dress in with other clothing, tearing off most of the decorative flowers in the process. We’ll now have to take the suit to another cleaner and just hope it can be salvaged. The customer service was horrendous. There was no apology, just attitude and blame, saying it was our fault for not informing them that the dress was custom-made. We were promised that the owner would call us to discuss how to resolve the situation, but no one ever did. I had to go in myself to find out what was going on. I almost never leave reviews, but this experience was beyond unacceptable. If you want to avoid headaches and potential disaster, stay far away from this place.

I really wish I read all of the bad reviews before taking my items to them… they clearly have no business handling vintage or special items. I brought in vintage items that were dry clean only, and some that had staining we were hoping they could get out. But I have gotten them back falling apart, with damage, and stains that weren’t there before. I even asked them about certain stains in person when picking up the items and they shrugged them off... It’s clear to me that they took absolutely no care with these items resulting in ruining them. Mind you they were told they were vintage and we were charged for them being special care items… but there’s holes that appear to be from tumble washing/drying or perhaps they were threw in with clothes that could’ve damaged them. All the items that were brought in were vintage items from the 50’s-90’s, they’re delicate items… all of it should’ve been handled with the utmost care. For example one of the items brought in was a gorgeous 80’s prom dress in near perfect condition minus some water staining and it came back with pieces of it falling apart… a blazer I brought in looks like it’s been shredded same with a blouse that had no holes or damage before.. brought in a vintage suede jacket with no stains that now has severe staining.. they stapled through vintage tags, like the union tags… the tags are very important parts of these items… I find it very strange that some were nicely pinned in and some are stapled... I am extremely disappointed and frustrated. Idk how you could be so negligent. I hope if you’re considering to bring in any vintage or special items to them that you see my review. ABSOLUTELY DO NOT TRUST THEM WITH THESE ITEMS!!

I brought in my wedding dress to be professionally cleaned. When I came to pick it up the first time, I was shocked to find that the dress was still dirty, so I refused to take it home. I asked them to clean it properly, but when I returned the second time, it was even worse. Not only was the dress not cleaned properly, but it was also returned to me in pieces, with parts of it taken apart. I am very disappointed with the service, as this is a special dress with great sentimental value, and it was handled carelessly.

Boyfriend brings his shirts here to be dry cleaned.. For $1.00 per shirt it's a heck of a deal. Never a problem with starch levels.. Easy access from Sandy Blvd.. Very friendly.. A Few procedures and requirements have changed due to Covid... But still great service for a fantastic price.