Rockwood Dry Cleaners

Star was very pleasant. The lady who checked me in was extremely RUDE. They wanted to charge me $24.00 to cut a Straight raw hem on my jean shorts. No thank you.

I just had an expensive dinner dress altered, and was really nervous about it. Rockwood did an amazing job on a difficult project, it looks perfect! They always have great customer service. Highly recommend!

Many thanks to Rockwood for saving my Commemorative Air Force flight suit! Had a pen let go in the left shoulder sleeve and got ink everywhere. Thanks to your efforts it nearly all came out! Thanks again for getting it done so quick that I could fly wearing it the following weekend!

I called at 8:00 am for repair of my suit pants, brought them in and asked if they could be repaired by the next morning. I was pleasantly surprised to learn that they could be done the same day, and I was able to pick them up after 4:00 pm. The staff was very friendly and the repairs were expertly done. I have already recommended Rockwood on E. Johnstown Road to my son and daughter in law for alterations. Well done!

We tried Rockwood service for the first time and brought in about 20 items. After inspecting our clothes when we got home, we were not satisfied with the quality of their service. The owner contacted us the next day and apologized. They picked up our clothes the following day, redid everything, and delivered within that day. I am highly impressed with their proactive customer service. I originally rated them low based on our initial impression, but how they handled our complaint was top notch so I now give them a 5 star rating.