All Washed Up

This laundromat is incredibly advanced, boasting technology that most others lack! The entire facility is bright and modern, with gleaming stainless steel equipment. Everything is impeccably clean, including the bathrooms. I never imagined a laundromat could be this impressive.

Very impressed with the cleanliness and orderliness of the laundromat! Place is quiet and peaceful. So many units available so you don’t have to wait too long for your turn. The washers have no stinky smell when you put your clothes in, unlike the other laundromats out there. Our clothes and towels came out smelling, looking, and feeling clean. Will definitely go back again even if the location takes a longer drive.

Recommendations to the owner: more seats for clients and a huge QR code on the wall to make it easy to leave reviews. You guys deserve to be known because your service is great! The wall near the main entrance is a perfect spot for Google review QR codes.

All Washed Up was the perfect place to go to get my large blankets washed quickly and they’re so affordable! They have convenient hours as well (5am-midnight). The staff is nice and the facilities are so clean!🧼 They use state of the art machines and you can do everything via the app - which is so user friendly! I highly recommend to anyone looking for a great and safe place to wash!

I was here today and it was so easy to use the machines. Prices were well worth it. There is a sanitary system for the machines and that's impressive. My clothes smelled amazing and the machines didn't smell like other places. Staff was on-site and she was pleasant and helpful. Very clean including bathrooms. Thank you so very much!!

We stopped here to get some washing done after hiking in Peru and a few days travelling the South of USA. So glad we did. Colin, the owner, helped us with how to use the machines and so glad we went here. The hotel prices for washing are so expensive whereas we had two loads washed and dried for next to nothing. Place is spotless and staff are friendly.
Best part though, Colin. He went out if his way to help us, not just with the machines, but as a tour guide for New Orleans. He was genuinely happy to chat with us and gave us brilliant recommendations for Nola. We went to his recommended restaurant and had the secret end of meal treat which isn't on any menu. He is a star.

Life Dry Cleaners

If you're looking for top-notch dry cleaning, impeccable service  look no further! This spot is truly a hidden gem. Their dry cleaning service is fast, efficient, and always leaves my clothes looking pristine. Larry and his staff goes above and beyond to ensure a seamless experience, offering friendly, attentive service that makes every visit a pleasure. Highly recommend!

I have been going here since 2016 and I can say Larry is one of the hardest working business owners in the neighborhood. During COVID there were periods where Larry came in and was doing much of the work himself. They are also very friendly when you come in, on top of being very organized and precise on when they will have your clothes ready. There is a reason this dry cleaners was one of the few that survived from the COVID period, plus it should be noted they are environmentally friendly.

They were efficient, clean, organized, and timely. Highly recommend and will definitely be returning!

My favorite cleaners in town! Always do a fabulous job - dresses, shirts, coats, casual wear, bedding - I’ve used them for it all. I bring my personal stuff here as well as all my clients! Highly recommend.

Very fast service and got the stain out of my bridesmaid dress! Thank goodness for them!

Lapels

Edit review: Chris called and after we spoke it was discovered that the missing piece never made it to the cleaners. I truly appreciate him taking the time to call so we could talk it out. I've never had a problem with them and will return for service.

I used this cleaners once before with no issues and they do good work and very pleasant.

I have been using Lapels for about two years and I have never had a complaint about how my clothes have been cleaned. The staff are friendly and efficient. I recommend Lapels without reservation.

We love Lapels.  We get our dry cleaning delivered to our door and they pick up/ bring back twice a week.  Couldn't be easier.

Picked up coat my wife had cleaned. Prompt friendly service.

I’m glad to have chosen lapels, my coat was pretty bad. I went to a funeral and at the repast a fight broke out and my coat took a bath in the icing from the cake. It was a Christmas present and my first time wearing it but thanks to lapels it looks like brand new again.

Tide Cleaners

I live downtown, this was my first time using the service with the lockers at my apartment building. It was a quick turnaround but I've had issues trying to retrieve from the locker. Whether from the web browser or app, there is no code provided to me to retrieve my clothing and I cannot reach anyone. My clothes have been stuck for 2 weeks.

**Within 2 hours of my review I was contacted and provided clarity by Jason that the code is the same as when I dropped it off. Misleading by the email received. He asked me multiple times to update my review as he is a small business owner and 'trying to make it'. My reviews are well balanced and I work hard for the money that I make. So while my initial review reiterated there was a quick turnaround when it takes over 2 weeks for me to retrieve it from the locker is time I don't have. I don't appreciate being laighed at when I describe that I have an invisible disability where comprehension is sometimes compromised. But I gather anyone that reviews the screenshot I provided that there's opportunity on the template to provide clarity that the code would be the same use to drop off. Update to reviewing my clothes nicely pressed, clean BUT they lost my wool pair of socks I Just bought on my trip to Ireland. Yeah only 9 dollars but I wore them once and super sad. I planned to try them again but not after losing something of mine so prescious

Great service! So convenient with multiple pick up locations (if I need a quicker turn around) or delivery options to my apartment. There’s almost always a promo code to use and pricing is very fair. I use their dry cleaning service for my work clothes and nicer items, plus the laundry option for jeans and clothes I’m afraid I’ll shrink if I wash myself.

I was in town for my daughters wedding when I discovered two days before the event that the 15 borrowed tablecloths needed pressing. When I called I got a helpful person who said yes we can get these done in a day. The day I picked them up I was disappointed that they appeared the same- wrinkled. The workers tried another method while I waited but to no avail. I was willing to pay half of the official charge but instead Dana refunded the entire amount. Outstandingly kind service. And the tablecloths were fine and this MOB got over her obsession with pressed things. No one noticed and the wedding and reception was wonderful!

I just moved to Nashville, and I’m trying to find a dry cleaner. This was the first location I went to because it’s so close to where I live. I got there and parked, and took my clothes in, only to find that there’s no one there. It’s very self-serve and cold, and I believe there’s a button you can press to troubleshoot. It’s much like an Amazon locker room; I should’ve looked more closely at the photos, which show no staff. This is the first for me, and I’ve lived in some very large metropolitan cities.

I like to have interaction, engagement and trust with my dry cleaner, and that’s not gonna happen at this location. It’s probably a good resource for college students.

Just had a great experience here. Had a suit that needed pressing FAST and they took care of it while I waited….and didn’t have to wait long. Also dig that they have 24hr pickup lockers. Cool innovation.  Will be back for sure.

This was my first experience with Lapels. What a fabulous service they provide! I love the 24/7/365 opportunity to drop off or pick up. My garment looked great as well. I’ll definitely keep using them for my dry cleaning needs!

First and foremost, their system is incredibly convenient. Since my work hours are often unpredictable, I opted for the 24/7 drop-off and pick-up through the kiosk. Both processes were a breeze. The owner even personally called when issues arose to try and resolve them. I will continue to do business with this Lapels location.

So glad I found this place. I can pick up and drop off on my schedule, the automated system is easy to use, and they send coupons quite often. Highly recommend!

1/3 of the time my clothes come back with as many wrinkles as when I took them in. I complained with attendant and she said it’s nothing she can do about it. It’s the delivery trucks fault. Last week I picked up a $450 dollar designer jacket and it’s missing a piece in the back besides not being properly steamed. Same with pants (see attached pictures) . I am also missing a black silk dress. I have been patronizing their business for 3 years and spend at least $100 a month here. Decline of activity since going 24 hrs. Will not return and ask for refunds

I hadn’t been to this location in some time so encountering a totally automated set up was a surprise. But it turned out to be a pleasant one. Easy in. Easy out. Simple instructions. Several options to pay. Call me a fan ! Oh plus my garment was cleaned beautifully 😀.

Oakwood Cleaners

Oakwood is THE only place to go if you need quality cleaning and/or restoration. They are experts who have a great reputation. They literally will handle your garments with gloves. Excellent customer service as well.

If I could give Oakwood Cleaners 100 out of 5 stars, I would. Oakwood Cleaners took on a HUGE project of both restoring and tailoring my vintage 61-year-old, 3rd generation wedding dress and turned it into the most beautiful heirloom dress I could have ever asked for. This dress was made in 1961 for my grandmother's wedding day. Then her daughter, my mother, wore it again in 1989 for her wedding. Since my grandmother's wedding 61 years ago, the dress was never once properly preserved or stored. It was in poor shape, to say the least. When I started planning my wedding in 2021, I really didn't entertain the idea of using my mom's wedding dress as my own because I knew it wasn't in good shape and that it was quite old. But after reading some of Oakwood Cleaner's reviews on vintage wedding dress restorations, I decided to take the dress in, and have it looked over - and I am so glad I did. From the second I walked in Oakwood Cleaner's doors, I was treated with nothing but the utmost professionalism and sincerity. They treated my vintage dress with love and reverence, as if it was their own mother's. Their team was extremely knowledgeable about everything to do with the dress, the fabric, and the structure which allowed them to manipulate and restore it to its previous beauty. Oakwood Cleaners even had an in-house seamstress, Birdy, that was able to take on my dress as another project. Since she was knowledgeable about the restoration process and how to deal with vintage fabrics, she provided expert advice and skill in fixing the structure of the dress and tailoring it to my body. This allowed me to have my vintage dress restored, tailored, and pressed all in the same building by the same experts. I cannot say enough how thankful I am for the team at Oakwood Cleaner's. They made it possible for me to wear the same dress on my wedding day that my mother wore on her wedding day and her mother before that wore on her wedding day. This meant more to me than I can possibly explain in this review. But if you're reading this review, wondering if you should take your wedding dress into Oakwood Cleaner's, please deliberate no further and go in! Enjoy the attached pics of the dress.

Great experience and would recommend to anyone wanting their special garments to turn out just so!

I couldn't be more pleased with the service I received from Oakwood Cleaners! After my wedding, I was looking for a trusted company to preserve my wedding dress, and Oakwood Cleaners exceeded all my expectations. The team handled my dress with such care and professionalism, ensuring that it was safely cleaned and beautifully preserved for the future.

From the moment I walked in, I was impressed by their attention to detail and the care they took in explaining the preservation process. My dress looks just as perfect as the day I wore it, and I’m so happy knowing it’s been preserved for years to come.

I highly recommend Oakwood Cleaners to anyone looking for high-quality, reliable, and expert services. Thank you for making this part of my wedding experience so special!

Not long after my daughter announced she was getting married, I once again discovered my grandmother's 120 year old wedding dress tucked away in a trunk just as I had found it so many years ago. After 30 years, I had forgotten I had it!  I didn't expect my daughter to wear it as her wedding dress, but we both thought it would be wonderful if she could wear it for a photo. I asked around about where to get it cleaned and my most knowledgeable friend immediately said Oakwood Cleaners!  I thought it could NEVER look this good.  I took the skirt in as I thought that was the only part that was salvageable but later added the top just to see what could be done. Rhonda was excited about the dress as I was but she was cautious because it was so fragile and stained. Obviously, as you can see, Rhonda's son Aubrey worked a miracle cleaning both pieces to where it almost looks brand new and just in time for the wedding....we have not made photos yet of my daughter wearing it (the reason why this review is so late!!) but I brought it out for the wedding and the photographer took a few photos with my daughter! My daughter was delighted to have her Great Grandmother's dress to display during her backyard wedding in October!  The top of the dress had to be restored (re-stitched by hand) in many places, but to have it looking so beautiful through the delicate, green, cleaning process used by Oakwood and Aubrey made it worth the time and money.  Many, many thanks again to Oakwood...to have this dress looking this beautiful is a real gift to all Nettie Kate's grandchildren, great grandchildren and all the generations to come.

I really appreciate the convenience of the personal bag drop-off and home delivery service. Even with all the technology that streamlines the process and minimizes human interaction, I was glad to meet and work with Brandy, who helped me resolve a minor issue. She’s incredibly personable, and her friendly, helpful approach is a big part of why I keep coming back!

First time using this service and I made a small mistake and didn’t leave my info and made sure to call and I got to chat with Brandy who went above and beyond and found my order and it got delivered today!! Hands down such a great experience and even more amazing people!! Definitely use them!

I went to the Green Hills location.  Easy access, automated drop off and pick up- love not having to wait and can pick up whenever.  Reasonable pricing.  I gave a 4 because I had an item that I needed to clean a spot after I got the item back.  You may need to notify of a spot needing to be removed?

Great service, staff friendly and helpful. Prices are reasonable and turn around time is fast. I had some khaki pants i washed and dried they shrunk Tide was able to save my pants that I ruined and stretched them back. Definitely recommend using this place.

Great service! Extremely helpful and friendly. This was my first time going there and they will see me again. Truly impressed by the work but also the time it took.

Park Avenue Cleaners

Did such an amazing job cleaning the inside and out of my bag! Had it since 2020 looks brand new! Highly recommend and it was fast

The service is friendly and they did a wonderful job cleaning mud off of my wedding dress. I needed my wedding dress cleaned after my wedding so we could do some more bridal photos and was really stressed about the mud stains. For a very reasonable price they were able to clean it, completed the job three days in advance, and were wonderful! Great communication all around from the original phone call to a follow up text when my dress was ready!

Park Avenue Cleaners in Donelson is amazing. I have had clothes cleaned, pants and suits altered. They do a wonderful job.

Their customer service is great. The staff is friendly and always go out of the way to please. Everyone tries to get to know you personally. I would recommend them to anyone. Top notch cleaners.

Literally the absolute worst dry cleaners to go to, they stained my suits and then proceeded to tell me to come the following week to pick them up. After i waited a week, then she tells me my suits are in franklin for some reason!!

Save yourself the trouble, go to another place!

When i went to pick them up, she had the nerve to yell at me saying i brought them in stained, even though she admitted it was oil from their wash.

Again, save yourself the trouble and go to literally anywhere else. Horrible customer service!!!

I have had my clothes dry cleaned at Park Avenue Cleaners in Donelson for over 15 years.  The service is great, and the staff is always helpful and so nice.  My clothes are given extra care and always cleaned and ready on time.  I enjoy visiting with the staff and appreciate the personal service.  Candace Dinwiddie

I dropped off a formal dress to be dry cleaned. It was a pretty quick turnaround, but they sent my garment to another Tide location across town without my knowledge or approval. When I came to pick it up after receiving my confirmation text the automated kiosk told me it in fact wasn’t ready.  I spent 20 minutes standing in the lobby at 2:30/3pm on Wednesday on the phone customer service (because the service button on the kiosk doesn’t work) before they told me it wasn’t even at this store I dropped it off at and they somehow never returned it to my original location.

While I was there a sweet elderly couple came in looking to ask someone a question about things they need cleaned. No one was inside the building at all during their operating hours. I spent 15 minutes googling the answers for them right there in the lobby.

Very disappointing for a first time customer trying to find a new dry cleaners in West Nashville.

Customer service agent brandy was fantastic and very sweet. I really appreciated her help and having them transfer the garment back (hopefully tomorrow).

UPDATE (two days later): I received my garment, but there was still a giant stain on it when I got home. Came back to see if they could do a rewash and no one was present at the building I could talk to about it. Customer service says I need to drive across town to take to a different location where someone will be present. ???? Why are customers going through hoops and driving all over the city in order to solve this.

BEWARE! First time using Tide Cleaners. I dropped of two custom duponi silk curtains from the Curtain Exchange. They assured me they could clean them. Just a maintenance refresh - nothing crazy. and they are both RIPPED from top to bottom. And weirdly damp? I’m sick to my stomach!

Customer experience and pride is what I take in performing my job at this store and it shows.. we offer some of the best and most efficient alterations and next day dry cleaning. Not to mention same day rush wash and fold!!!!

I recently visited Tide Cleaners at the White Bridge location, and I cannot express how impressed I was with their service! Nick, who works there, was absolutely phenomenal. He went above and beyond to ensure my items were perfectly cleaned and delivered promptly. His attention to detail and dedication to excellent customer service truly set him apart. From now on, Tide Cleaners will be my one and only cleaners. Highly recommend!

Thank you!!!

I used to have a Tide Cleaner box inside my apartment complex and I hated having to leave it when I moved into my house. So I was elated to find the location that opened up at White Bridge!  Amazing customer service and could not be happier with my clean and starched dress shirts!  Definitely recommend!!

Cotton Cleaners

Absolutely the best in the area! I dropped off some dress shirts and sport coats to get cleaned after finally landing a new job, I had been out of work due to a lay off for 6 months.. I found out the morning after I dropped everything off that I needed to dress up for a lunch event that day. The amazing people here quickly helped me out by getting me just what I needed and I couldn't be more thankful of their kindness, understanding, and willingness to help out. They've definitely earned a customer for life and I highly recommend them!

These guys are the best dry cleaners in the neighborhood. They do such an amazing job and their prices are very reasonable. The staff is very friendly and always get you in and out quickly.

Fast, friendly service and surprisingly inexpensive! Will definitely come back here for future dry cleaning needs.

Great Family owned business. We have been to several cleaners in the area and Cotton Cleaners is the spot to go. Professional, Prompt, and Pretty Awesome.

My go to cleaners in Brentwood! Fantastic service, with unbeatable prices.

Happy Days Cleaners

I recently had my first experience with Happy Days Dry Cleaners, and I can confidently say it won’t be my last. From the moment I walked in, I was met with professionalism, warmth, and a clear dedication to quality service. I needed a rush job on some important clothing, and despite it being last-minute, they didn’t hesitate to accommodate me.

Not only did they take on my request without hesitation, but they also delivered flawless results—my clothes came back looking pristine, perfectly pressed, and fresh. It’s rare to find a business that combines top-tier workmanship with such a strong commitment to customer satisfaction, but Happy Days does exactly that.

What truly impressed me was their willingness to go the extra mile. Many places would have turned me away or charged an exorbitant fee for an expedited request, but here, I felt like a valued customer from the start. Their efficiency, attention to detail, and genuine care for their work set them apart.

For a first-time experience, I couldn’t have asked for better service. If you need a reliable, accommodating, and high-quality dry cleaner—especially one that can handle last-minute needs—Happy Days Dry Cleaners is the place to go. I’ll definitely be returning!

I recently used Happy Days Cleaners for a deep cleaning service, and I was very impressed. The staff was professional, thorough, and incredibly detail-oriented. They left my space spotless, and their pricing was very reasonable compared to other services I looked into. Scheduling was easy, and they arrived right on time. Overall, great value for the money—I’ll definitely be using them again!

Someone spilled a root beer on my wedding dress on my wedding day.  I was so upset.  Fortunately, it was it was the end of the night.  I was desperate to get the stain out and brought it to Happy Days Cleaners.  Not only did they get the stain out, they preserved my dress in a box.  I was thrilled! And they were far cheaper than anywhere else.  Thank you so much!

Hard working people. They do good work. My clothes look great. Fair prices. The owner is a gem of a guy. A very nice business to take your clothes to. Honest and Caring. Have been using them for over 10 years and have never had a problem.

They removed glue and it did look a lot better but not 5 because they didn’t even try to remove grease stains from my other shirt. Went home watched a YouTube video and got it out myself

Village Cleaners

I have been using this cleaner for several months, although owner/manager is nice (gentleman can't recall his name), on 3 occasions they overcharged me and on 2 occasions they lost my dry cleaning. Today they did both, 1 shirt they charged me $9 which normally I pay $3 for, the attendant said it was my fault for not telling them how to launder a shirt they have done for months!!!  She's right, it was my fault for not taking my business elsewhere sooner!

I don't normally post reviews, but I have been using this place since I first moved to Nashville 6 years ago. Every time I go, the service is fast, affordable, and reliable. The staff are also incredibly friendly and polite. I would highly recommend this place if you need dry cleaning services!

The staff at Village Cleaners and the amazing job they do sets them apart from any cleaners I’ve used in big cities. They are friendly, ensure consistency and have amazing turnaround time. Love this place

I have been getting my dry cleaning done here for several months now and every single time, it's been amazing. The quality of the cleaning is always high and the staff are very professional. Not to mention that the cost is actually pretty decent compared to other shops. I highly recommend this business.

Great service. Had my suits and shirts cleaned here multiple times, never had any issues. Affordable prices. Very nice people.

Clean All Brite

AVOID THIS PLACE AT ALL COST. They burned a hole into my dress shirt and then told me I did it and it came into the dry cleaners like that. I know for a fact that it did not. The owner wouldn't even acknowledge that he did it and I was not offered any compensation for the shirt they ruined. I WILL NOT BE BACK.

McPherson's Cleaners

I come to this place all the time for about 8 years now, and I just came in here and there this young guy with what looks like this ponytail, I did come at 10 to closing, but that doesn’t matter, he was super rude! Don’t be so much in a hurry to leave that you think it’s okay to treat your customers that way, bring back Mr McPherson.

Typically have 0 issues here but today they have lost my business. They charged me $7.30 (when I’m usually charged $3.65) to launder shirts. Don’t worry, it gets worse. They had dry cleaned one of my shirts (which I had told them just to launder) and charged me $16.45. That is absolute fraud and robbery. I am well aware of inflation and the increased cost of living but to charge DOUBLE is absolutely absurd. I’d be totally okay with a reasonable increase as everyone needs to eat but this really pissed me off.

Such good service!!! I asked them to replace the zipper on my jacket. They told me it would take 8 days, it took 3. The new zipper is really nice quality and pops on my jacket. Grateful to keep my jacket and this zipper adds more years to it. Grateful they are close by. Thank you McPherson Cleaners!!

Very unprofessional. Was supposed to have a suit ready by Friday. Showed up Saturday to pick it up and was told their machines went down and it wasn’t ready. Didn’t bother to let me know that with any kind of advance.

I didn’t like how she asked what it was after being unable to clean dirt out when I knew it was dirt and she said no it wasn’t dirt…. Yes it was. I know what it was and I thought it was so rude that I wanted to leave this review.

Classic Cleaners

Very few people, good washers and dryers, friendly owner, plenty of detergent to purchase.
Update: the owner just came out and gave me a bottled water while my clothes dry! Also, the bathroom is immaculate. 😊❤

Only giving one star because 0 isn’t an option. I dropped off two dresses last Sunday, and I went to pick them up today. First, they had one of my dresses bundled with a long blue dress that wasn’t mine, and then they couldn’t find my other dress I had brought in. I honestly think they probably gave my dress to someone else as they tried to do to me today, and then to make matters worse, it cost $54 for the ONE dress I picked up today. I am not happy at the lack of professionalism, that a dress my mother gave me is gone, the pricing, and having to pay for services when they have lost my clothing.

I reckon I should have snapped a few pictures.  Things have gone in unseen directions as if late, so laundromat it is. I CV ame here early just because and I'm glad I did because it was pretty empty onlyb2 other couple and the person attending it was very nice. I chose it because it's close bnb to where in live and even closer to where I work. I did have to try 3 machines to get one that worked, but then all was well and not too expensive.  They do have a t.v. and a bathroom and the place was clean. I am sure while i am still where in Tennessee i will use this place again.

Laundromat is always extremely clean and the owners are kind! They keep it toasty in the winter and cool in the warmer months. Also, they offer complimentary water and coffee at times. Love this place!

Classic Cleaners is the best! Our experience with this local family-owned business has been excellent. They are friendly, they have excellent attention to detail, and they will have your laundry or cleaning ready on-time. Highly recommended!

Nicholson Cleaners

Have had my suits cleaned here over a dozen times. Competitive prices, generally fast service. I've only ever had one issue with a shirt getting something on it from their cleaning press but they fixed it. Will continue business with them. Friendly folks.

I’ve had items both cleaned and repaired here and had a great experience. Timely turnaround and reasonable prices. Staff couldn’t be kinder or friendlier. Will be my go-to place!

Very impressed by the competitive prices and good service.

This place was highly recommended by a bridal shop in town to have my wedding dress pressed and steamed after we fly in from out of town. Because of how late we are getting into town they were not able to do my dress but she gave me a recommendation of a cleaner nearby who can accommodate me. I appreciate her honesty and helpfulness!

Consistently excellent work for both dry cleaning and alterations, and friendly staff.

Heritage Cleaners - Green Hills (Original Location)

After a slight hiccup with some garments Heritage Cleaners sent a driver to retrieve our garments, fixed, and returned them two days later good as new. Thanks Tim and team for doing such a good job!

First time going to this cleaner and I'm very disappointed. Brought in 2 new ties to be pressed and they stained one and damaged the silk in two places on another. I had 10 brand new shirts laundered and pressed. 3 were poorly pressed with ironed in creases on the front of the shirts and issues with the sleeves. 1 light grey shirt has obvious blue stains on the sleeves and blue dye seeping out of the cuffs. Cotton chinos I had pressed you can tell the iron or press was too hot as there are multiple light /shiny spots. Most everything was also covered in lint and dust.

I had a coat dry cleaned and altered here. The first time, it was shotily done, but the owner reached out to resolve and fix the issue with the coat and was able to turn our bad experience into a positive one.

Best dry cleaners in green hills! We’ve been coming here for over 10 years and love this location.

I had a fantastic experience with Heritage Cleaners. Brought in 5 men's dress shirts on a Saturday, and they were ready by Monday – that's speedy! Bethany was super helpful, even sewing on a missing button. She walked me through everything, and helped me understand the process. She even helped me save $20! Great service, highly recommend! 5 stars!

I took a dress that had been gifted to me to have some alterations done, when I tried on my dress it was a perfect fit. I experience phenomenal customer service & they are perfect when cleaning m lotus. They even press and crease my uniforms. I get great compliments on my clothes.

Brought a dress to be altered but when I got home and tried the dress on, it wouldn’t even button. The tailor took the dress in too much. I had to drive back 3 different times (the day before I was flying out of town) for the dress to be let out and altered how it should have been done in the first place. I asked to have a manager/owner call to speak with me and I didn’t hear back. Very unprofessional and disappointed in their customer service.

Absolutely shocked- I picked up multiple items today and when I got home, I found out that they had put huge safety pins THROUGH my silk blouses. Now, my Etro, Celine and Balenciaga blouses each have two large holes in the back.  I will absolutely never be going here again.

Don’t take any items needing sewing here. They messed up 3 times and I left with a job with a lot of mistakes for over $60. After 3 mistakes it was time to cut my losses.  It was just sewing patches on an some expensive jeans.  It was 4 patches.  That is all.  You can look at their response and see what kind of business they are.

Not sure why they only have 3.5 stars. I’ve used them for tonns of dry cleaning and they’ve done a great job.

Even had a nude satin dress that was FILTHY from a wedding dance floor and I assumed it was ruined but it came back perfect 👌🏼

Nashville Cleaners

Incredibly overpriced and damaged one of my items. They left a wool coat on a metal hanger, which completely ruined the shoulders, and there was also a new tear in the shoulder which I will now have to repair. In addition, when I came by today at 545 Pm the two women behind the counter began talking about me in Spanish and made off color comments. They did not realize that I understood them and so I told them that it was incredibly rude to do that. They then gaslit me to tell me that my coat should’ve been picked up sooner and that’s why it was damaged. I picked it up within 1.5 weeks. It’s not the first time I’ve experienced this here, but it will be the last time.

They ruined my husbands suit from our wedding. An investment suit he only got to wear once. Worst part? They blamed it on me and took zero responsibility, saying “it had to be something other than wine.” … Excuse me? They would have let me walk away with it in this condition too has I not checked to make sure all was well. Unbelievable. Awful management customer service. Take your business elsewhere, Nashville.

They are very nice and did a good job but I think it’s over priced. It was $52 for a formal dress to be dry cleaned and for the padding to be sewn back in. This part was very simple stitching, see photo.
They wrote that there was a hole damage but I don’t think there was and if that was where the padding was previously sewn in it didn’t need to be redone.

Again- it was fine, just overpriced in my opinion

I've been going here for about 6 months now. Mostly to have my dress shirts laundered.  The staff is always friendly. Everything has been done quickly and on-time, and the prices are reasonable.

I’ve been coming here for years and I absolutely love the service and the ladies in front are always so helpful!

Best Cleaner

If you need alterations, I highly recommend Best Cleaners! He altered 3 pairs of pants and a dress for me and they fit perfectly now. The seams are so clean I can’t tell where adjustments were made on the items. Also had them back to me within a few days!

Get your repairs done here! Had them mend a sweater that had a 1/2-inch tear in the back near the waist from a fence. The repair is a proper mending job and barely noticable. Very happy with the results, especially for the price. I have had them do other great work too.

Called to see if I could get my suit done same day, and they happily recommended another place that could get it done for me!

I've been using Best Cleaners for years, and they are SO efficient and helpful! I performed in a bright satin dress, and they were able to get my self tanner/sweat stains out and save the dress! They are the best!

They always do such a great job and are very quick. I had to get my son's pants hemmed for an event and he got it done immediately and did a great job. Today he fixed a zipper on the spot and didn't even charge me. They are always so nice and do quality work. I would highly recommend Best Cleaner to anyone that needs alterations.

Belle Meade Cleaners

Actually have been pleased with their service for 20+ years. I have had things go missing, but invariably they will show up. I will return home with my cleaning and sometimes find an item that’s not mine but we return it. The front desk staff has always been helpful. Just the other day they returned cleaning to me that had been there since 2023, they couldn’t reach us on the numbers available to them(that was a little suspect), but we got the items back.
But yesterday I closed down my account, and I am planning never to go back to this business again.
I had taken a linen shirt to them, asked to have it folded for a trip. When I unpacked it noticed a handwritten yellow tag pinned to the inside of the shirt “damaged”. When I got back I took the shirt with the plastic and cardboard packaging back to the cleaner, they said that they check every piece as it’s brought in and tagged prior to being put to clean if it’s damaged. When I bring in my clothing I sort everything for them and they certainly didn’t tag anything. It’s a custom shirt that
I may have worn 3 or 4 times. The damage was a rip under the arm but not the seam. Like it had been caught on something in the cleaning process and ripped. They said they would speak to the owner and get back to me.
Yesterday I get a call saying the owner will not reimburse me for the shirt but the seamstress on site can fix it for me…but I will have to pay for it.
No problem…plenty of other cleaners out there.  You would think that my yearly business for 20+ years would be worth more than the cost of replacing a shirt. I get that I am one of a thousand customers and what if they all lost something or had an item damaged? Apparently the average dry cleaner pays out 0.3-1% of annual sales in claims.
That’s not insignificant, but the way you handle your customer complaints says a lot about you. The injury was not being reimbursed, the insult was being told that their seamstress would fix it, at a my cost.
That’s great, I get to write a review…then I get
to tell all my friends that use the same cleaners what happened. They all may not care or think “Daniel, you are such a blowhard”…but I will get satisfaction telling everyone I can.
Tim, don’t bother writing a response, especially like the other lame ones you have had on Google. Maybe get some insurance, maybe don’t feel like you have cornered the market(no pun intended). The best business people always are looking to be better, not complacent. Remember “the customer is always right”!

2/22/25 addendum:
Tim your response is inaccurate and you are changing the narrative to deceive. I am attaching a photo of the shirt. The rip is not from a weakness at the seams. The seam is not even involved. It is probably a rip from one of your machines. I was never offered an $8 repair as you state.
I was told by your employee that you texted her I would not receive compensation and I could have your seamstress repair the shirt but I would have to pay for the repair.
You did call me but only after my review was posted. You asked what I would want to resolve the issue. As far as I am concerned, it’s resolved. I have removed my business from your establishment.
Of course I would be most happy to see screenshots of the texts between you and your employee concerning my issue. That should be easy enough. Post them for everyone to see. Maybe you are correct and your employee misunderstood what you wrote. That happens when you text.

I’m not sure what that Daniel dudes deal is but I have had nothing but amazing service and experiences at this store.  Always going above and beyond.  There’s a goodwill down the street if he wants to get some “new” clothes without stains in the pits.  Anyways.  Best service I’ve had there. Thanks as always.

Been going here for a couple of months now and all of my items have been properly cleaned and well taken care of. When it comes to name brand items they know what they're doing great service.

I typically do not litigate on social media as I feel it is unfair to both the business owner and the customer, but as a response to your reply, Tim: the issue that I recently had with your business was the last of several I have had. I literally dropped off an alteration on a pair of pants only to have them returned to me, both times, with the alteration missed. The pants were sent for dry cleaning only instead of the alteration. I wasted 15 minutes at two different visits explaining to your Front Desk what needed to be done. It was explicit and they understood exactly what the request was…And there was a complete failure and breakdown on what was needed. Again, I was charged twice for dry cleaning pants that were sent for an alteration. Again, I told them no dry cleaning was needed, only an alteration. The dress issue that we recently had was simply the last straw for us going elsewhere. As you told me last week, you all have “communication issues.” it is obvious there is a complete disconnect between you and your staff, and your staff and the place that you farm out all of the clothing for dry cleaning services.

Absolutely fantastic service.
Moved recently to Nashville and this place was recommended by a colleague, great turn around and friendly staff.

USA Cleaners

This shop is owned and run by the kindest and most talented folks. They do a wonderful job. We have sent them huge comforters, delicate garments… you name it. We are always so thrilled with the quality of the results, and grateful for the warm welcome when we come by the shop. I’ve tried 6 or 7 different dry cleaners in town and this is by far my favorite.

I've been a loyal customer of USA Cleaners for years and have always appreciated their service—until now. My husband picked up our dry cleaning on Friday, but when he got home, I realized two dresses and a jumpsuit were missing. I immediately called and left a voicemail, hoping for a quick resolution. By Saturday afternoon, I still hadn’t heard back, so I called again.

A gentleman answered the phone, and when I explained my issue, he insisted they didn’t have the items—without even asking my name or what the missing items were. When I politely asked if I could provide my name to help him look into it, he hung up on me. Thinking it might have been a mistake, I tried calling back, but my calls were sent to voicemail.

With a trip on Monday and needing these items, I decided to go to the store in person. Unfortunately, the same man was there. When I explained the situation, he claimed he personally counted the clothes when my husband picked them up—yet my husband confirmed that there was no man present during pickup, and no count was done.

While the man did eventually print out my ticket and check for my clothes, it was only after cursing at me and insisting it was “impossible” that items were missing. When I asked for the contact information for the “factory” that processes the clothes, he refused to provide it. After many back and forths, he finally agreed for me to be able to leave my contact information so that the other (lovely) women working there could help me if they found my missing items-though I doubt he will share my information based on how rude he was to me.

Granted, even though my husband should have checked before he left to make sure that all of our clothes were there, all this man had to do was say he was sorry for what happened and would look into it for me.

I have never been so disrespected by a business. Unless someone can help rectify this situation, I will no longer be a customer. USA Cleaners, this is not how you treat loyal customers.

Wanted to update my review, and share more positive feedback! Jenny is always such a wonderful and helpful person. I recently found myself in a pinch, needing my clothes in a pretty quick turnaround. Jenny took down my phone number and helped make sure that my clothes would be ready for my trip. Thank you Jenny!

They do such a great job! Took me awhile to find a good dry cleaner in Nashville. They’re great!

every time i come in i'm greeted with a smile. i've been in so often that the beautiful and amiable Jenny remembers me at this point and already has my information pulled up. they're genuinely so nice and always offer to help bring everything to your car. they always deliver a great result in a short amount of time!

convenient location as we live right down the street from them as well. however we have used other cleaners ranging from right down the street to as far as Gallatin Pike and were left unimpressed at best. USA Cleaners still comes out on top as one of the best choices in Nashville!

Best dry cleaners in the city. Jenny is top notch.

Heritage Cleaners

Staff has always been friendly and polite! Prices are reasonable. Decent service. I’m typically bringing hard to iron clothes. I have no complaints with cleaning or pressing.

DO NOT USE THIS CLEANER; USE OAKWOOD CLEANERS INSTEAD. HERITAGE CLEANERS RUINED MY $7000 BRAND NEW, UNWORN TOM FORD BLAZER AND THE OWNER TRIED TO SAY IT WASN'T THEM. Honestly, I've never in my life experienced such a lack of accountability from an owner of a business. BUYER BEWARE. I HIGHLY SUGGEST YOU USE ANY OTHER DRY CLEANING COMPANY. If I could give zero stars, I would.

I recently dropped off some items to be cleaned by this cleaners, after having read the reviews, thinking "they can't be that bad, everyone deserves a shot." WRONG! The reason you take items to the dry cleaners is to have them cleaned professionally so you get your items fully clean and do not damage materials. This was not the experience, and how they handled it thereafter was ABYSMAL! TERRIBLE CUSTOMER SERVICE. After having pointed out my silk pillowcases now felt more like polyester after their "cleaning." I was told to wait for a call from the "manager." That was a week ago, still no call, no restitution, no apology or even admittance of sub-par service. Instead, a week after I was supposed to have them back, I am told "guess you will have to wait longer." If you want the experience of paying to mess up your items that you could do yourself for free or if you even have more time on your hands than you know what to do with and would like to waste some of it. Feel free to drop off your items here! NEVER AGAIN! If I had the pillowcases I would attach pictures but apparently they are still with "the manager."

Friendly on-time service! The dry cleaning and press have been satisfactory so far. Though I have not brought them anything really expensive or that requires special attention like sequins, etc.

New to area. Took in three pieces, and one was a designer white coat that had only been worn once.  The spot on the front of the coat was rubbed so hard that the material of the coat is now noticeably flawed.  At suggestion of the clerk, I left the coat to see if they could remedy the situation.  Went to pick it up and not only was the flaw worse, the coat had short black hairs all over it that required the clerk to have to use a lint brush on a dry cleaned item.  I guess they are not used to folks opening up the bag and inspecting clothing.  Paid for my item and won’t be back.

Vogue Cleaners

My husband has been going to them since we moved to Nashville.  They charge reasonable and do a good job. Some places charge alot but aren't as detailed.

The best in town! I took my wedding dress and they did an amazing job. I have used them for a couple months now and they have great customer service and delivery quality work in a timely manner.

The best dry cleaners around. They are reasonably priced, do great work, are honest and upfront. If they cannot do something they will let you know, instead of ruining the product(s). I’ve gotten comforters, academic graduation regalia, dress pants, dress shirts, and blazers all done here. I’ve been going to this dry cleaners since 2018 and have never had any issues.

They have my suit that I dropped off last Saturday and was told to pick up Wednesday. I arrived Wednesday and there was a sign out front saying they'd be open Thursday (today) until 4pm. At 1:20pm when I arrived they were closed with no explanation but with a new sign out front saying they are probably closed tomorrow and Saturday too because of
..weather???

I have a wedding to go to Saturday and you have my suit! This is completely unacceptable. I now have to buy a new suit.

WARNING: Any business that is willing to close for 4 days over some snow when every other surrounding business is open is not worth the risk. AVOID.

I don’t know what to say about this company, i rarely give reviews and if i do it is either very bad or very good. I brought two winter coats to these people it clearly stated that both coats were supposed to be dry cleaned but because they didn’t want to deal with one of them, they sent me back with it and said it wasn’t supposed to be dry cleaned when the manufacturer clearly stated that it should only be dry cleaned and their exact words were “go do that yourself” I didn’t complain i went home, and washed it myself. Then I sent my sister to go pick up the other coat and she took a dress that had areas of glue on it, and these people said that they won’t dry clean or attempt to remove the glue that she needs to go figure it out herself. That is quite funny because what is a dry cleaner for if they can’t perform stain removal and cleansing of a garment. If you can’t perform services that are listed under your job description, how about a change of career.

Nippers Corner Cleaners

Dropped off my bridesmaids dress two weeks prior to my sisters wedding to be altered. They gave me a date to pick up for 10/13. I arrived that morning and they could not find my dress. Told me to come back in an hour. I got back and they had my dress, but my dress had not been altered or even touched. The day of my sisters wedding I had to cut the bottom two layers to even walk down without tripping. Terrible service. I could have taken my dress to someone else…yet they kept my dress for two weeks without even touching it. I will not be back.

I have been going to this cleaner for years, but won’t be returning after the way they handled ruining a piece of clothing. They have placed blame on every other party- me, the manufacturer, etc., but have yet to have the integrity to take accountability for ruining the item. Beyond the poor integrity of the way they run the business, I have dealt with now two different employees who were shockingly rude. They have been dismissive to say the least, have laughed at me over the situation and out right waved their hand saying “it’s low quality” as to why the item was ruined. I understand that mistakes happen and I would have returned to this business if they had taken accountability over the situation or simply spoken to their customers with an ounce of respect. I hate to see small businesses lose customers, but I will tell you, it is NOT worth the treatment I received and the money I lost.

The absolute worse business I’ve ever dealt with! I own a small business and would never in a million years treat my clients the way they treated me. I took a sweater to get dry cleaned and they didn’t fix the spot so I took it back. Then they tried to fix the spot and shrunk the sweater to a kids size sweater. Then they said they would stretch it. I gave them two different occasions to try and fix it and stretch it and they couldn’t. Then when I finally went back wanting my money for it, They were so rude - said they did fix it and then had the audacity to say that the sweater was of low quality and that’s why that happened. Beyond rude- I cannot even believe it. Then the manager the next day said that he wouldn’t do anything to make it better but give a credit of $40 even though the sweater costs $125 plus the money I spent on dry cleaning it and driving back and forth to them 8 different times. He also said we stretched it to a medium maybe it’s because you are bigger than a medium that it doesn’t fit. Also said I don’t know what I’m talking about - they have been in the business over 10 years. Well I have been in the fashion industry for over 10 years and know that you are wrong sir/mam! Horrible business and worst customer service!!
So now they have body shamed their client and told them their sweater was low quality ! Do yourself a favor and never go to them! I’ll be turning into BBB and will be letting all my friends in the neighborhood know!

So far nothing but great experiences.  I've used these guys numerous times for alterations, and they're always done well and accurately.  I've also used them for cleaning a king size comforter a few times, and that turned out well too.  Used them for wool coats, great job on that too.  Getting some blazers back today, and we'll see how they do.

Update-I've now used them for my blazers multiple times.  They always do a great job.

My husband failed to put his suits in the cleaners for a funeral/burial that was on a Monday and Tuesday. I dropped them off on Saturday afternoon with a promise they would be ready for pickup on Monday around lunchtime. They kept their promise!! I truly appreciate the willingness to assist with our request without any extra charge and keeping your promise! You definitely have new customers!! Thanks Greg!

Speed Queen Wash & Dry (Coin Laundry)

This owner should be very proud. Even in an area such as this this establishment is kept immaculate and the machines working perfectly and the few that are temporarily down are clearly marked. I was amazed at how clean the detergent bays are and the  super keen attention to detail throughout the machines. There are plenty of options for entertainment such as food, games, and even a billiards table. Even though the price of a wash is a few dollars higher than most it's well worth it for the cleanliness, security and overall functioning of this laundromat.

These people are so nice here!!! And the Laundromat is always clean and tidy and I would recommend this to everyone!! Great people and good working machines 👍❣️❣️

Walk into this place and shed all your preconceived notions about what a laundromat is supposed to look like. My gosh! This place is sparkling! All the shiny stainless steel Speed Queen machines are brand new. Multiple sizes all the way up to machines for 100 pounds of laundry! Both wash and dry.

Use the app. It's SO easy. And no more fumbling with quarters. You can get in and out at least a half hour faster because you don't have to mess with change. Seriously!

And clean too! There is an attendant there all the time, cleaning machines and floors and bathrooms. You know how it seems like you always drop than one thing on the floor transferring to the dryer? Well, you don't have to worry about it getting dirty now! The floors are spotless.

Highly recommended. It changes your experience of your laundry day. I don't dread it any more. In fact, I kinda look forward to it!

This is a good laundromat and you don't have to put in extra money for warm water or the laundromat charge you for warming hot water just to do your laundry when they already charge you $8 just to use the washer and $9 for hot water dish laundromat machines already distributed warm water for your clothes and yes you will pay a little more for hot water but at least you're getting warm water what you deserve when you come to a laundromat

Came in they shut the lights out on me 45 minutes before closing and then tried telling me to come back tomorrow while my clothes were wet after I already spent 45 dollars washing my things and eating in their business then stood by and watched my drier until they were done.

Murphy Road Laundry

Sign says "Squeaky Clean" over the door but this us so neat and organized! You can pick your washers and dryers from a screen on the wall and through an app so they take card but they have a change machine too.
Management seemed to be here discussing security upgrades and cameras for the building. wich is 24 hours, so that makes me love it even more feeling a bit safer.
Thank you for having such a lovely Washateria!

Not only is this a very clean laundromat, very up-to-date (said from the person who has not been to one in over 25 years). Seriously though the machines are ‘smart’ and can use an app to run them/pay or use your phone for payment or still has the coin option. Most importantly are the people!  The kindness shown to me today during a time that has been difficult is beyond words!  Highly recommend!!!

Place blows the app doesn't let u login in then u pay MULTIPLE TIMES AT KIOSK AND THE MACHINE SWALLOWS TOUR MONEY NO STAFF ON SITE TO HELP RESOLVE ANY ISSUES. thankfully another person there had cash to help me out.

NEVER AGAIN. Half the dryers don't work. Had to wash some of my clothes twice because only the cold water worked in my machine. No soap to wash clothes or in the bathroom to wash you hands. No paper towels. You can barely move around because of the limited space. This is terrible.

Inside the Laundry was very clean with newer machines. They accept cash as well as cards which was very convenient, if you are paying with cash you need to put in the exact amount as the payment machine doesn’t give change.

Belle Place Cleaners

Refresh & Etc. – Dry Cleaning (formerly AllBrite Cleaners)

I bring my laundry in for wash and fold about every two weeks. Sometimes I will even bring clothes that have already been washed and will ask if they can just fold them for me. The staff is always very nice and accommodating. The turnaround time is very fast and I get a text message when my clothes are ready for pickup. It's saved me hours of time each week and the cost is very reasonable. I've saved way more in time than it costs me to know that I won't have a pile of clothes sitting on the couch all week waiting to be folded. Highly recommend you check them out!

Have two very unfortunate instances here. Mistakes are human and understandable but the follow up process to resolve the issue is like pulling teeth; they exhibit zero respect for your issue:
-2023, a dress shirt of mine was not returned in the order. Took lots of back and forth
-2025, a nice coat of mine came back with stains on the sleeve and zipper area. Its a nicer jacket and ultimately they just don't respect you when they make mistakes.  Despite multiple attempts to reach out and resolve the issue all I really got back was a promo voicemail touting their new machinery.  I'm done using this company

I've taken shoes and clothes to be cleaned by Refresh (previously Stay Fresh on Morman's Arm) for about a year, and I love it. My kid's clothes are ironed to perfection, they are excellent at removing stains and extending the life of my converse with their sneaker cleaning is a plus PLUS. But my favorite part of going there is the sense of community, I just feel like the family/owners are working to build something for *our* community and I'm grateful.

I can’t say enough good things about Refresh & etc.. I brought in six pairs of Jordans that I thought were done for, especially my Space Jam Jordans—the bottoms were completely black, and they looked like they’d been through some serious wear and tear. When I picked them up, I was shocked. It’s like they worked a miracle. Every single pair looked brand new, like they had never been worn. The attention to detail was next-level.

Not only that, but they’ve also done an incredible job on my dress clothes. Every time I get my suits and shirts back, they’re pressed perfectly and look sharp. Whether it’s shoes or clothes, these guys really know what they’re doing. If you need someone to bring your wardrobe back to life, this is the place to go!

Favorite dry cleaner in town!!! Ignore old reviews for “allbrite cleaners” for this location - it has changed ownership and the new family who operates it is so lovely! Great work on my suits and my partner’s dresses.

Joy Cleaners Donelson

They completely destroyed my mother’s fur coat.

I dropped it off in close to perfect condition & told him how old it was. He said no problem!

I had even inquired about if they did fur coats prior to bringing it in & told him it belonged to my deceased mother. This coat is so special to me & priceless.

When I came to pick it up, they had left it wet in a plastic bag for over a week & never called to tell me what happened.

He was less than apologetic & I’m enraged!

Do NOT take anything you care about here unless you want it to be ruined 😡

They will be receiving a bill from my lawyer!

John and his wife are both amazing. I have been going to them for 3 years now. They are always so warming and welcoming. When John gives me my clothes it always has a fresh feel.

My wife brought in a fur coat that was given to her after her mother passed. We brought it in for a cleaning, due to a lipstick stain on the collar.

Upon dropping off she explained that the coat was vintage and of its personal significance in order to ensure its correct care. And explicitly asked if they “were able to take care of it” She was reassured that it was in good hands.

At pick up, the coat was peeling and separated at the seams of the pelts and the skin completely dried out. With the fur still wet due to being kept in a plastic bag for days without being told of the damage. The owner told her “they stopped as soon as the noticed the damage” though they neglected to reach out to tell us of the damage and left it wet in a bag.

The owner was complete dismissive and non apologetic about ruining a coat with sentimental value. Stating “we can fix it, but you can’t wear it” we declined, why would we let the person responsible for destroying it in the first place “fix it”?!?

We have since taken the coat to be looked at to get fixed and it is deemed a loss, and noted that “they mishandled and should never have accepted the item at all.”

My wife and I have both been long time small business owners and are understanding of mistakes. However, the attitude a business when they make a mistake says a lot.

Take your dry cleaning elsewhere.

They have done cleaning, altering and specialty cleaning for me...and everything has been top notch! John and his team are great!

I am fairly new in town and had a bridesmaid dress emergency and Mr. John was so helpful! I had some major alterations done on my dress last minute at another shop and needed it pressed and he had it done not only in record time but it was perfect! I am so grateful for Joy Cleaners help and I will tell everyone I know to go there!

Mr C's Dry Cleaners

I have tried multiple times with MrCs but they just don’t have great staff or they’re are not trained well and their computer system doesn’t seem to allow for much flexibility.  The dry cleaning itself is okay but I always have issues with drop off and charges.

Went to pick up clothes that were dropped off 7/19 but clothes could not be found.  Will consult with an attorney.
Update**
Clothes found thanks to the gentleman working there today.  But will not be back.
.

I don't usually write reviews but I felt I had to this time. Let me say, the young girl working the front counter was very pleasant. However, the dry cleaning quality was awful. My dresses were wrinkled and my dress pants had multiple creases in them as if a ten year old did it. I was very unimpressed as this was my first time utilizing Mr.Cs as I typically go to Gallatin for these services. I wanted to support my community but I will not return to this location.

Bad at tailoring, bad at dry cleaning, horrible at customer service. Refused to refund for ruined clothes. Such scammers.

I use Mr C's for all my jerseys after the games. They always do a good job with my clothing and are reasonably priced and friendly

Melrose-Royal Cleaners

My partner and I needed a formal dress and a jacket altered at very short notice. Clara and her colleague were fantastic -- they helped to find an imaginative solution for an issue the dress had, improved the fit overall, and did high quality work on both garments with a quick turnaround and very fair pricing. I am really grateful for their excellent service and will use them again in the future.

BEWARE these are not honorable or reasonable people! They are fine unless you are not happy...then you realize who you are dealing with. Bought my wife a nice pair of velvet pants that cost just over $200 and took them there for hemming. When she picked them up they had a square indelible 2" mark right on the front panel,. so super noticeable. Thought maybe the owner would be apologetic or offer some kind of courtesy something, right? NOPE!  Why would we bring new pants to be hemmed if they were damaged? Makes no sense, and neither does the attitude of the owner. Too many better options in town and perhaps why they have many both 5 star and 1 star reviews. Clearly they don't take responsibility for their actions. Jeez!

kumlan
I had some jeans that my wife wanted me to throw away, but I hid them in my closet and took them to Clara at Melrose Royal Cleaners. I asked her to patch the holes and make flared legs out of them.
She got her seamstress, Kumlan, to design, select the fabric,  and make the alterations for me. I love what she did and get compliments everywhere I wear them. They do a great job with my dry cleaning, as well.

First couple of times, no real issues. Then I drop off close on Tuesday to pick up the following Monday.
Monday- only half the clothes are done.
Wednesday- they can’t find them, call me later and say someone else got them but they’ll bring them back the next day.
Thursday- give me my clothes with the bags half torn off, and for all my troubles, a 20% discount.

Great tailor and super quick dry cleaning! The drive through window makes it so easy.

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