Pam's Dry Cleaners

Two bad experiences. They didn’t clean a suit well, and obvious spit up stain from a baby that’s easily cleanable was left. Gave them a second chance. Brought a dress that was also left stained and poorly cleaned. They didn’t offer any discount or refund either time. Would not recommend at all. Prices aren’t competitive either.

I took my wedding gown to get it dry cleaned, the hem of the gown was dirtier than before, I had unexplained black spots on the dress, and there were snags in the fabric. This dress had only been tried on before, I was wanting the makeup removed from the inside of the dress before I wore it for my wedding. When I called the dry cleaner she was extremely unprofessional and told me the dress had dirt on those places already, they couldn’t get it any cleaner and hung up on me.

Very unprofessional! The lady I spoke to quoted me one price that was incorrect but no one bothered to inform me of the correct price then left a very disturbing note on my dress. When I went to pick up the dress the first time it had red spots all over it, so they told me they would clean it again but when I went to pick it up they pretty much accused me of creating the spots. Both of the women in the store were very unprofessional and the one lady tried to be nice nasty she act like she had a attitude the whole time I was in there she was very rude with a smile🤷🏾‍♀️. I DO NOT RECOMMEND THIS CLEANERS TO ANYBODY! That note should have been for their eyes only!

Brought in two items, one being a dress and a sweatshirt. I do believe they did their best to get the stain out of the dress but the coloring of the previously stained area is not the same as the rest of the dress, sadly my $300 dress is ruined. My sweatshirt that I brought in had three very small yellowish colored stains from butter. When I picked up my items and commented on how the stain looked worse and a different color they accused me of spilling wine on it when I had told them from the beginning that I know for sure it is butter and I do not even drink wine. Overall, I would not recommend and I wish I did some more research considering there are plenty of reviews with similar experiences to mine. I added an image of the sweatshirt below, I have blacked out the logo for privacy reasons.

I will never use this business again. I had a suit dry cleaned so it would look nice for my friend’s wedding. I was extremely surprised today when I took it out of the plastic today to find it had a foul odor! It smelled like when you leave clothes in the washer for too many days. I have never been more disappointed by dry cleaning services. My suit didn't smell bad when I gave it to you, so it shouldn't when I picked it up. Now I have to figure out how to get this smell out. Do not use this dry cleaner!