Welcome to Mr. Cleaner's Laundromat, where cleanliness and convenience come together in a friendly and welcoming environment. Our spacious facility is meticulously maintained, ensuring a pleasant experience for all our customers. With a wide range of services, including drop-off laundry and uniform cleaning, we strive to make your life easier. Our dedicated team, led by owner Nick, is always happy to help and provide a personalized touch. We're proud to be wheelchair accessible and open 7 days a week, from 7am to 11pm, to fit your busy schedule.

mr. cleaner's laundromat

The woman wearing glasses with brown hair working there is extremely rude and made me felt discriminated against (I’m Asian) on multiple occasions. I live close by and has been a regular customer over more than a year and always liked this place. The staff are friendly, and the place is clean and well maintained. Recently, a seemingly new female employee (referenced earlier) started working there (never saw her before until a few weeks ago) and I started to notice every time I walked in, she was staring at me for a few seconds in an unfriendly way, which is pretty noticeable that I felt quite uncomfortable. But I dismissed it and thought perhaps I was just being sensitive. Two weeks ago when I went in and tried to move my clothes from the washer to the dryer, there were no empty carts available ( a few carts were not used by the customers and had only one or two items in it). I waited for a few minutes before asking this woman if she could help me get a empty cart ( I only needed it for a few minutes) and I thought at least she can clear the cart that had only one item. Mind you, these carts were not being used by any customers and the items in these carts were dried, just waiting to be folded. To my surprise, she was extremely rude and denied abruptly and walked away. I felt the way she handled my request was extremely unprofessional and inappropriate as I had been actively looking for a cart and she could see that and didn’t offer to help. When I came up to her, she acted like I was bothering her. But I let it go.
Today,  when I was walking in to switch laundry, I had a small half full cup of coffee in my hand, I immediately put the coffee cup on top of the washer and was about to take my clothes out of the washer. since the whole process would only take me a few minutes, I didn’t think leaving my coffee cup on the top of the washer for a few minutes would be a problem - especially as there were no other customers in the laundry machines area, my cup is size small and half empty, all the way in (not even close to the edge), there would be no chance it will spill. I was going to take it with me  and walk out as soon as I put my clothes in the dryer. However, the same female employee who ignored me when I asked for help before immediately walked up to me demanding me to put the cup away in the front. (They had a small counter in the front of the store). The washers holding my clothes are all the way back on the opposite side of the counter and there was already a customer sitting at the counter, which is why I didn’t leave my coffee there in the first place. I honestly didn’t think it’s a big deal and again, the whole process of switching laundry took less than 3 minutes or even less ! The way she came up to me made me feel targeted, given the previous incidents.
I never encountered any form of discrimination and never felt unwelcome at any places before, but this very first time, I felt uncomfortable and sensed the hostility when I was just doing my laundry. Extremely offended and disappointed. I don’t ever leave negative reviews but this time,  I have to because I felt this female employee was targeting me from the very beginning based on my race. This kind of behavior should not be tolerated.

Mr. Cleaners has been fantastic! I use their drop off services for regular laundry and to clean work uniforms. Everything comes back exactly when I need it, fresh, clean and perfectly folded. All of the staff is fantastic. Fanny is always so helpful and incredibly sweet. It’s the perfect neighborhood laundromat.

Best laundromat👍👍!!!! CLEAN, spacious, machines in good condition.
I drive a few blocks to the there and is worth it,  Fanny and the other ladies working there always greet me with a friendly hello and smile.
I have been doing my laundry or dropping off for I believe little more than 3 years.

Easily the nicest laundromat in Astoria - it’s so clean! The owner Nick, is always around and SO helpful and kind. Drop off service is great too, you get text updates when your laundry is ready. 10/10!!

have been going here once/twice a week for about two years now, without issue. however, today i was stopped by a man (i assume is the owner?) on my way out, showing me a screenshot of security footage of a COMPLETELY DIFFERENT WOMAN OF A DIFFERENT RACE, asking me IF I WAS HER, and if i owned the hat she was wearing in the picture, because she had apparently stolen someone else’s clothes out of the dryer. i looked NOTHING like her. not only was she white/had a light complexion, but also different build, and we don’t even look to be around the same age. needless to say, not giving them my business again.

Experience the best in laundry and alteration services at Happy Cleaners. With a team dedicated to providing top-notch care for your clothes, you can trust that your garments will be treated with precision and attention to detail. From alterations to dry cleaning, our services are designed to make your life easier and your clothes look their best. Our friendly staff, like Linda, are always happy to help and ensure that you leave feeling satisfied with the work done.

Happy Cleaners

Linda was amazing. She altered my clothes to a perfection and was very open to feedback. I would def recommend their clothes alternation service.

Very fair alteration/hemming pricing and efficient turnaround! They listened carefully to my specifications and gave me their honest feedback regarding alterations. Would definitely use again in the future!

A true tailor lifesaver, Linda has been super helpful in tailoring my clothes to fit my body! My favorite place to come too and love the experience. They are also super fast.

Had gone there 3 times previously and dropped off the same shirt twice. Most recently dropped off a similar shirt with the same material, the only difference being the color. The original shirt was multi colored and I was charged $8. The newer shirt was solid beige and Rosa (different lady than previously) tried to charge me $11.50
She refused to budge even after I showed her pictures of both shirts from the same store! She also refused to allow me to speak to the manager since she clearly doesn’t want to held accountable.
They lost a customer because she thought she could charge me more.

Absolutely the worst dry cleaner spot I’ve been to in my entire life. I might as well have not washed this jacket--and I wouldn't have had to deal with bad attitude either.

I was shocked to see how many marks and stains were left, so I asked, "how was this cleaned?" The lady working there immediately retorted, "are you telling me how to do my job?" I clarified I was only asking how it was cleaned. She said it was dry clean, and "they already cleaned it twice so it's clean."

Then when I showed her all the stains, she kept insisting that they weren't able to get rid of it as it's a light jacket. What did I pay $35 for? This is insulting.

Also, if they looked at the clothing tag, they would've seen that the instructions are to hand wash the jacket. The symbols indicate NOT to dry clean. When I initially handed it to them, all I said was please clean it, so not on me that they decided to dry clean it.

I only came here instead of doing it myself in order to save time, yet that's now what I'll have to do (update: I was able to clean all the stains myself using just soap & cold water)
AVOID THIS PLACE AT ALL COSTS.

Experience the best of laundry and dry cleaning services at J's Cleaners, where friendly personnel and fair prices come together to make your experience truly exceptional. From delicate vintage clothes to handmade sweaters, trust J's Cleaners to handle your garments with care and precision. With a strong focus on customer satisfaction, this local favorite offers a range of services, including pick up and delivery, to make your life easier.

J's Cleaners

Easily the worst dry cleaner in NYC. Avoid this place. Pants arrived with more stains than I had when I dropped them off and there’s a missing dress

Accommodating and trustworthy! I had a lot of vintage, delicate clothes, and a handmade sweater, that I wanted to make sure would not be damaged in the process, and they ensured me that they would take very good care of everything. Everything came back in perfect condition, and no tearing or stretching occurred throughout the process. Definitely coming back again!

Best dry cleaner + tailoring in the area. Very friendly personnel. Fair prices. Highly recommended. Pick up and delivery great as well.  Fast turnaround.

**Terrible Customer Service**
I’ve been going to J’s Cleaners for the last two years, and for the most part have had good results. However I have mostly used them for dry cleaning (not tailoring). I took a pair of $250 Mother jeans to get hemmed, and I asked the tailor to keep the original hem, which she said she could do. The store manager was also present and agreed. A week later when I received my jeans, I was upset to find that they did not keep the original hem, and just did a regular hem, which changed the look of the jeans. As you can see from the picture, the color of the denim is darker than the original hem.

I went into the store and showed the jeans to the tailor and the store manager. I was hoping they might still have the original hem from my jeans, but unfortunately they didn’t. The tailor got very aggressive with me, and said it was my fault that I only told her and not the store manager that I wanted the original hem, which isn’t true. They both were in the store that day when I came in to get my jeans hemmed. She also said the hem was fine, even though that wasn’t what I asked for. The tailor then proceeded to pull $20 out of her pocket and tried to give me the money to cover for the hem. It was very uncomfortable and she was yelling and basically shoving the money at me. Then the store manager proceeded to do the same thing. It was so uncomfortable and shady. A reputable business would give you a credit or reimburse your credit card, not give you money out of their own pocket! The whole situation was so uncomfortable and heated that I left and said I would never be coming back. I was appalled by their behavior. It was bizarre and highly unprofessional, and they clearly do not understand the value of customer service.

Stay far far away from this place!! Extremely rude and aggressive staff and terrible customer service. They clearly do not care about their customers or doing quality work.

TERRIBLE! I
I've used them multiple times because it was a recommendation from my concierge team in my building. Despite having multiple items being damaged when returned on separate occasions, I've never complained because I just don't usually have the time to go back and fourth with them. This time I called and mentioned that my account has several credits that are never applied to my account and always say redeemed falsely. There's never a discount. After the man tried to convince me they were he finally gave up and said "so, I don't know what to tell you" I told him I would stop going and he said. "ok" (funny but terrible customer service). Beware of them and if you're things come back damaged once, bring it up.

RE: to the above. I edited my review rating, not because anyone reached out to assist or correct my problems, but because this is a small business and I cannot in good faith give them that bad of a review. So, I increased it from 1 star to 3. I have had some issues with my belongings but for the most part things were ok. At least given the amount of times I used their services. That said, I believe you all could learn a little bit more on customer service as retention should be a priority. Good Luck.

Experience the best in organic dry cleaning at Mr Clean Organic Dry Cleaners, where professionalism and exceptional service come together to deliver outstanding results. Our state-of-the-art facility and expert staff are dedicated to providing top-notch cleaning and tailoring services, ensuring your garments are treated with care and attention to detail. From tough stains to delicate fabrics, we strive to exceed your expectations and make you look and feel your best.

Mr Clean Organic Dry Cleaners

This place has come under new management and is absolutely amazing! Have brought dry cleaning and also gotten pants tailored. Results are great, always on time. They’ve made a longtime customer. Would highly recommend.

Great service with a smile! And the clothes actually turn out clean. 10/10 definitely recommended.

I highly recommend Mr clean it is the best The people there are professional, my clothes always come back looking perfect. They do a fantastic job with tough stains on white shirts other cleaners couldn’t remove  , and their turnaround time is quick.

This is hte best dry cleaner over the top incredible service at very affordable rates with very quick service and delivery

I brought my suit in on Monday and was told it would be ready before a wedding I had on Thursday. On Thursday I called a number of times to confirm and was updated that it was on the way and that she'd give me a call as soon as it comes in. Not 20 min after my last call about 15 min before I need to leave to the wedding I go to the shop amd they are closed! I go in the next day to pick it up and it wasn't even there. If you need your clothes in a timely manner do not bring them here.

Experience the best in laundry and dry cleaning services at Clean Jeans Dry Cleaners! With a strong reputation for excellent customer service and reliable results, we've been a trusted choice for over 20 years. Our friendly staff are always happy to help, and our tailor is on hand to provide expert alterations. From everyday laundry to delicate dry cleaning, we're dedicated to providing top-notch care for your clothes. With a focus on convenience and accessibility, we're the perfect choice for anyone looking for a hassle-free laundry experience.

Clean Jeans Dry Cleaners

They are very accommodating as they offer next day services in the staff have always been pleasant. Their tailor has done a handful of work for me & I’ve been happy every single time.

If I can give it 0 stars, trust me, I would!! I had a very unpleasant experience here on 10/13/23. I have been here 4 times before so for someone who gives them constant business, I was extremely shocked at the treatment I was given. I walked in with a smile and greeted everyone as I usually do. I asked for my long ball-gown dress to be hemmed, and I was taking a few minutes to decide how many inches I wanted trimmed off. The store was empty, but despite this, Louis became visibly upset and annoyed that I did not automatically know how much I wanted hemmed. If there was a line of customers waiting to be serviced, I would understand his “frustration” but I was literally the only customer. And it had only been a FEW minutes. His tone got harsh and louder, he began using aggressive hand gestures when speaking, and he rolled his eyes. I asked him why he was being rude and giving me an attitude. I reminded him that I am a usual customer, and that I deserve professional customer service. I was literally only in the store for 5 minutes at this point; not 30 mins not an hour! I then asked him if he could tighten one part of the dress and this question made him furious. He got visibly mad and began saying no he can’t do it and he won’t do it. I tried to ignore his reaction and keep calm; so I just ask him to explain the reason he does not think it’s a good idea to tighten it so that I can be better informed from his point of view as a tailor. Instead of educating me, he rolled his eyes and walked off. Leaving me alone in the spot!! He then refused to work on my dresses completely and refused to service me. All because I did what customers are expected to do which is ask questions to get insight from the expert they’re receiving services from. I complained to one staff member and the owner of the cleaners. However, they just made excuses for his behavior and told me that he’s been there all morning so he is stressed. I was disappointed in the way they handled the situation because Louis was not held accountable for his actions. There was no action taken by them to handle the issue. If a boss cannot hold his staff accountable when customers express complaints, then this only enables him to think that he can keep treating customers that way. They literally kept giving excuses for him being stressed and tired as a reason to treat someone this way. Very disappointing. One of the staff told me that they have received other complaints about his attitude and his behavior from other customers. However, it seems like nothing is done about it. I was very hurt and disappointed in my experience yesterday. Thank you to the staff member who apologized to me and referred me to a new cleaners. I will not be going back here ever!

Have been a customer for over 20 yrs. They provide great services and excellent customer service.

The customer service came with a smile and excellent understanding.  I would recommend them to anyone who is looking for reliable service.  Thank you

Disputing fraudulent charges.

1] u lost my wash n fold + shirts
2] after delay u overcharged me at $5/ shirt
3] u double charged $35 on 2/24 & 2/27
4] I’ve also documented a pattern of fraudulent overcharging by weight cuz I weigh the bags before sending them so … if you’d any shame you’d have credited the amt & apologized but nope.

CRIMINAL FRAUDSTERS - LOCK EM UP

Experience the convenience and expertise of IRIS CLEANERS, your one-stop-shop for all your laundry and dry cleaning needs. With a focus on quick turnaround times, eco-friendly practices, and impeccable results, we're dedicated to making your life easier. From same-day to 24-hour delivery, our seamless pickup and delivery services ensure that you can trust us with your most delicate items. Our commitment to quality and customer satisfaction has earned us a loyal following, and we can't wait to serve you!

IRIS CLEANERS - Laundry & Dry Cleaning with 24HR Delivery

IRIS CLEANERS helped me get ready for a crucial meeting!  I dropped off my suit and returned it the following day in immaculate condition.  Quick, dependable, and excellent service.

Fast, affordable, and eco-conscious! Love that IRIS CLEANERS uses quality cleaning agents while still offering same-day or next-day delivery. Great service.

So impressed with the 24-hour turnaround. They picked up my laundry in the evening and delivered it the next day—perfectly folded and smelling fresh. Highly recommended!

Dry cleaning has never been this easy. IRIS CLEANERS offers seamless pickup and delivery, excellent communication, and impeccable results. True professionals.!!!

I was skeptical about 24-hour delivery, but they truly delivered—literally! Everything came back looking crisp and clean. Will definitely use them again.

Experience the convenience and excellence of Green Spin Laundry & Dry Cleaners, where friendly service meets top-notch cleaning. Our customers rave about our reliable drop-off and delivery services, where your laundry is carefully washed, folded, and returned to you smelling fresh and looking great. We pride ourselves on being a welcoming and accessible facility, open 7 days a week to fit your busy schedule. Whether you're looking for a hassle-free laundry experience or a trustworthy dry cleaning service, Green Spin is here to make your life easier.

Green Spin Laundry & Dry Cleaners

One of the best laundry service in Queens. I drop my laundry off and they deliver. Always folded beautifully and my laundry smell so great. I highly recommend this laundromat. Extremely friendly and very accommodating. Thank you for your great service Green Spin

Almost impossible to do your laundry at. Their focus on drop off services have made over half machines unusable, and the rest are either covered in mold or out of service. All while they continue to increase prices. Staff is also incredibly rude and unhelpful, I tried to buy bleach from their counter and when they refused to take card payment, shamed me for not carrying enough cash.

Had my first pick up/ wash and delivery with Greenspin and I couldn’t be more pleased!!

They got two huge loads of laundry done within a DAY!!!
#loveyall

I switched times for delivery and they were able to accommodate it easily , they even have an app where I can track the driver and see where he is with my laundry during the delivery. Super cool.

100% recommend!!

This is my first time using Green Spin.  Amazing service  -  first claas.  Picked up and delivered on time.  I appreciated the email updates.  I am pleased with the job done with my laundry.  Well worth it.  I will be using Green Spin in future.  Thanks!!

I can complain green spin laundry is the best in the area they pick up the clothes on time and they bring them to home on time or when you desire to delivery

Experience the best of Brooklyn's dry cleaning scene at Happy French Dry Cleaners! With a 4.8-star rating and a reputation for impeccable service, our friendly staff are dedicated to handling your garments with care and precision. From delicate dry cleaning to expert tailoring, we strive to return your clothes in pristine condition. Our commitment to customer satisfaction is evident in every aspect of our service, and we're proud to be a trusted destination for those seeking high-quality laundry and tailoring solutions. Whether you're looking for a reliable dry cleaner or a skilled tailor, we're here to provide you with exceptional service and attention to detail.

Happy French Dry Cleaners

The owner permanently hot glues a tag to all your clothes so that he can track it in his system. They destroyed my $100 shirt this way. Additionally, my coat which was supposed to be dry cleaned, was given back with a damaged button that couldn’t be fixed. The owner attempted to replace the button, but instead applied a completely random color button.

impeccable service, friendly staff ....my garments are always handled with care, and returned to me in pristine condition.
The  Tailoring work is also  incredible , I bring all of pants, suits, etc and the alterations are always on point!

One of the best dry cleaners in Brooklyn. They do a great job on shirts and pants. The owner is very friendly and will bring the order out to your car when you call him so you don't have to park. I highly recommend it.

First time tried this cleaner thought it’s good because of reviews. The worst dry cleaner I ever been too. Left all the stains on skirts and suits. When I asked him about he gave be b..sh answer about certain material not getting cleaned. I’ve been to other dry cleaners and the same clothes were cleaned with no issues. Claims he has cheapest prices in the area, guess what you’re the most expensive without a good service

Please Read Entire Review: He returned lost diamond earring.

It is a great place to have your clothes cleaned and tailored. The owner, Sam, also runs it and is there almost all the time.

He cares about his customers.

One time my mother accidentally left a diamond earring in her clothes. Sam found it and returned it to her. How many places would do that for you?

This wasn't the only time he has done that. I have heard from other customers similar stories.

I myself was there once when someone dropped off some clothes to get cleaned. Sam went through the pockets like he always does to make sure nothing was accidentally left. He found a wad of cash rolled up, called up the owner and returned the money.

You will not find a more honest and caring cleaners.

At Brother's Cleaners, we strive to provide a reliable and convenient laundry experience for our community. With a wide range of services and a commitment to customer satisfaction, we aim to be your go-to destination for all your cleaning needs. Our goal is to continuously improve and provide the best possible service, ensuring that you feel valued and appreciated as a customer.

Brother's Cleaners

I deleted my previous comment about how my whites come back dull after being dry cleaned here. I decided to give them another try. Unfortunately, my silk dress, which has garment straps for hanging, was pinned instead, causing damage on both sides. Their lack of attention to detail is persistent. Moreover, there is no point in complaining to them, as every complaint I've made in the past has been ignored and nothing has been done to remedy the situation.

Don’t get hem work here. I had an expensive dress hemmed here a very important occasion, my sisters wedding, and the hem was extremely erratic so the length was completely uneven. She also insulted how it was fitting on me which is just dumb on their part, bad business.

Finally had to write a review for this place, which I've been coming to for dry cleaning and hemming the past three years.
Let's start with the positives--their dry cleaning service is fine. It's a family business--nice to see still in the neighborhood.
However, I've had problems with designer jeans I've had hemmed there. Firstly, they usually hem the jeans shorter than I ask. Usually about a half inch. But sometimes more. Sometimes, the hem lines are terribly erratic as well, as evidenced by my photo. For a hemming job that probably takes 5 minutes and demands $10, they could at least sew the hem line straight.

They ruined my priceless silk hand beaded Kimono. If u don’t know how to handle certain pieces don’t take them! No apologies , no knowledge. I would think if u are laundering for so long and experienced u would know what pieces to take. They just want to take your money.

I am baffled how anyone can write a positive review on Brothers. They are rude and incompetent. Here are my issues to date:

1. Inability to do a good job on the first clean, e.g., I bring a shirt, point out the stains, and come back to see the stains still there. I then point out the stain again, and they take note of it and clean it again. After the second clean, the stain is gone. Why not take note of the stain the first time?

2. They're incompetent tailors. They take shortcuts and do not take ownership of their work. I have taken a pair of pants to get a basic hem (not origin hem) and they came back with poor stitching. I even provided a sample that had been worn for six months, albeit by Alteration Specialists, and its stitching looks better. The adage, you get what your pay for is true. Want poor quality go to Brothers!

3.  They are flat-out rude and dismissive. For instance, they demand payment and don't respond to "thank yous" or basic questions in regards to garment care.

If Fort Greene wasn't a dry cleaning desert I'd go elsewhere. Come to think about it, I'll do a dry cleaner test and report back on the best one in the neighborhood. If you're OK with poor service and quality, then Brothers Cleaners should be your go-to.

Esther's Cleaners is your trusted destination for all your laundry and dry cleaning needs. With a 4.5-star rating and a reputation for excellent service, we pride ourselves on being reliable, transparent, and competitively priced. Our team, including the exceptional Ursula, is dedicated to providing top-notch dry cleaning, shirt laundering, and tailoring services that will leave you impressed and satisfied. Whether you're a long-time customer or just discovering us, we invite you to experience the Esther's Cleaners difference and see why we've been the go-to choice for so many in the community.

Esther's Cleaners

I have used many different dry cleaners throughout my life, and I have never been this impressed. Not only are they competitively priced, they are extremely transparent. If they notice there's a lining issue, or there's a rip on the pants, they will reach out to you and will tell you all the options before they move forward. They don't just decide what to do on their own, which many dry cleaners end up doing.

Very reliable and accessible. Shoutout to Ursula ! She does a great job dry cleaning my uniforms.

I’ve been coming here for a few years now, and I’m very pleased with the quality of all the work they do- dry cleaning is excellent, shirt laundering is good, and the tailoring was perfect- I had the length of my suit pants shortened a bit and it came out very neat and even (and inexpensive, if I might add).  Ursula is super friendly, and I’m sure if there were to be any issues- that she would take care of it.

I found Esther's back in 2015 when I first moved to Queens and it has been my go to ever since. Even though I moved to NJ and now to Manhattan, I go 1.5 hours out of my way to get all my tailoring and 95% of my cleaning done at Esther's. It is completely worth it!! I bring my clothes in batches since it is so far away.

Service is incredible, super friendly and always quick and painless.

Dry-cleaning: shirts come out clean of course and most importantly don't have the limp feeling that other cleaners sometimes cause.

Tailoring: you will never alter your clothes anywhere else after this. The best part is that you don't have to put on each shirt or pant individually to get sized and pinned. As long as they are the same style/company, you can pin one of them and they will take care of the rest!!

Fantastic place, would highly recommend to anyone in the area (or not!_

They ripped me off. I left my suit there to get tailored and paid upfront. When I came back to pick up my stuff they told me they didn't have it anymore and kicked me out. I wouldn't recommend this place to anyone. Steer clear of this place if professional customer service and fine workmanship is what you're looking for.

Experience the convenience and excellent service at Stuy Wash N Dry, your one-stop destination for all your laundry needs. With a warm and welcoming atmosphere, our facility is designed to make your laundry day a breeze. Enjoy the friendly ambiance, complete with great music, as you take care of your laundry tasks. Our staff is always available to assist you, while also respecting your privacy. We pride ourselves on our stellar communication, fair prices, and commitment to customer satisfaction. Whether you're looking for a quick wash and fold or taking advantage of our convenient pick-up and drop-off delivery service, we've got you covered.

Stuy Wash N Dry

Stuy Wash N Dry is an amazing laundry service! I can’t say anything about their actual location, but I use their pick up/drop off delivery service and it’s amazing and absolutely convenient! They give you a two hour window, and tend to come on the earlier side, and they pick up whatever laundry you have, wash it, fold it, and deliver it back to you as soon as the next day! I absolutely hate folding so I love that they fold for you, and I could not be happier with their service!

I’ve been using them for awhile for my mom however things went really south and we will no longer be using there services. We received the bill for $58 at night then in the morning it was $73. When we called and proceeded to ask how and why that is, we were told they didn’t realize they forgot a blanket. Now that doesn’t make sense and how does a blanket increase the price up almost $20. After paying the bill nobody came during the delivery window time. This isn’t the first time this happened. When we called to ask where is our drop off the guy is telling us we didn’t pay. I had two receipts and after going back and forth he magically found the payment in the system. When we asked to speak to a manager we were told there is no manager working. The service is very horrible and went downhill. Won’t recommend them or be using them anymore.

found this space through a reddit forum and so happy that i did! i’ve had my fair share of unprofessional experiences with other services and this service is absolutely STELLAR! great communication the clothes came back super fresh and folded perfectly. the drivers to pick up and drop off come to my front door and their phone number works in case you have any questions. friendly, timely, and professional service thanks so so much would recommend to anyone +++ they even have seventy generation lavender for those who don’t use regular detergents! 100% found my spot!

I had a pair of brown yoga pants go missing, and the staff at Stuy were willing to not only replace them, but have their driver deliver the replacement package to my doorstep. I felt so silly when I realized they were at home the entire time! They handled it with grace. They were professional and kind even though I made a mistake.

The service in general is impeccable. I have a lot of laundry that I separate into a hand dry bag that I’m very clear about, and I’ve still had a lot of issues in the past with other laundry mats just throwing everything into the dryer and ruining my clothes! The staff here really pay attention to detail, and my clothes are never ruined.

I see other people here commenting on the staff being rude, but you get what you give man. I was nice and considerate to the staff about the miscommunication, and so were they in return. Everyone plays a part, and being kind to people who have a service running 6 days a week, FOR 13 HOUR DAYS, is key to making this world a better place. Your work is appreciated immensely by me! Thank you everyone for your service and communication!

The people who host give you privacy and still make themselves available if you need help at the register. The prices are fair on Detergent. It’s always a friendly atmosphere with great music! It is rare that any machines are out of order. I have been going for 2 years now.

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