Looking for a reliable and trustworthy laundry service? Look no further than Newtex Cleaners! Our friendly and experienced team is dedicated to providing top-notch cleaning services with a personal touch. We pride ourselves on our timely delivery, reasonable prices, and exceptional customer service. Whether you need to clean your everyday clothes or delicate items like wedding gowns, we've got you covered. Our team is always happy to go the extra mile to ensure you're satisfied with our services. Come visit us and experience the Newtex Cleaners difference for yourself!

Newtex Cleaners

Delivery from shop timely, reasonable price and well behavior by the old couple managing the business. Opens 11am (if you come earlier collect the poly bag put the clothes inside and keep your phone number inside with when you want to collect) and closes 5pm (take care, after the time you may miss the collection) call before you go to take delivery. Bus route 4,7,91 near at Union/king.

Opened for me after I arrived after 2pm so I could pick up my suits… so grateful! (Was coming from London, so really appreciate them understanding!)
Also trusted them to clean my wedding gown after I saw it had been stained with mascara after several fittings. They tried to spot clean first, which was great, since it would save me some money. Had to do a full clean to get it out, but absolutely worth it.

Amazing customer service! Sylvia was so friendly and helpful. Even brought the garments out to my car with me. 5 stars for a 5 star experience

WORST EXPERIENCE EVER!!!! I just went there to dry clean our winter jackets/shoes. One of them was a white jacket with only a tiny red pen mark on it that needs to be removed. When I came back home, I found the entire jacket is tainted in green and could not be removed no matter what (I did not discover the spots there because they hid this one behind other clothes). There was only a pink note on the hanger saying "that was the best they could do". We cleaned for $200 worth of clothes. They did not even bother to say they were sorry to our face. When I called in, their owners were out of town and no one could give us a proper explanation for another whole week. If anyone is looking for a place to dry clean, this is NOT the place you want to go.

I dropped off 5 peace’s on Wednesday to get cleaned for Friday and they charged me for everything and only had 2 jackets ready I don’t know how a place like this is even in business I will never use them again worst service I’ve ever had I had to call the bride and groom and tell them that I do t have a suit to go to they’re wedding because the dry cleaner can’t find my pants or shirt 0 stars if I could

Welcome to Newtex Ltd, your trusted destination for top-notch laundry and dry cleaning services. With a strong reputation built on years of excellent service, our friendly staff are dedicated to providing you with fresh, perfectly pressed clothes that look brand new. From delicate fabrics to intricate repairs, our team of experts, including our skilled tailor, are committed to delivering exceptional results. We pride ourselves on being a fair and trustworthy business, always striving to go above and beyond for our customers.

Newtex Ltd

Quality of service has gone down over the years. They punctured the fabric of my expensive Massimo Dutti technical jacket (see photo) to attach their yellow tag. The holes from the attachment gun have torn the fabric and treads in a way that is irreparable and noticeable. They also dry cleaned my Banana Republic wool pants and ruined the hem. Instead of offering to fix the hem, they folded the pants over the hanger, so I wouldn't see the messed-up hem until I need to wear them again. Sad and this location so expensive. :(

I’ve been using this dry cleaning service for a while now, and they never disappoint. My clothes always come back fresh, perfectly pressed, and looking brand new. The staff is friendly, and turnaround times are quick. I especially appreciate how they handle delicate fabrics with care. Highly recommend if you’re looking for reliable and professional dry cleaning!

My son's jacket had a nasty tear on the back collar that looked irreparable. I took it to the Kitchener location, where they examined it and had their tailor, Abdul, (who works at their Columbia Street location, ) assess the damage.  He  said he could do the repair!
When I picked it up, I was astounded at his workmanship.  I am 100% satisfied!  Thank you, Abdul!  You are amazing!

Great service. Good people you can trust, Fixed a billing issue I had very fairly with a full refund.

I have been using Newtex at multiple locations for many years now. They have done exactly what they say they would every time. Today, they went over and above. I picked up my cleaning today and they cleaned some pants that I wore on a recent vacation. They found something I missed before I took the pants in…..and gave it back to me. Thanks so much for your honesty.

Welcome to Touch Stitch, a haven for all your laundry and alteration needs. Our expert team is dedicated to providing top-notch service with a personal touch, ensuring that every garment leaves our care looking its absolute best. From delicate leather repairs to stunning wedding outfit alterations, we pride ourselves on attention to detail and a commitment to excellence. Step into our welcoming space and experience the difference for yourself.

Touch Stitch

My outdoor patio furniture has never looked better! If you need any type of tailoring work or sewing work done, you absolutely want to come here! I have never met a more friendly person who also works within your price range, in a fair and honest way. He helped me with recommendations on where to source the materials that I needed for reupholstering my outdoor patio furniture (previously all bright red pillows), and he also completed hemming details on five pairs of pants (which were various different materials, including corduroy, denim, and dress pant material). His communication and attention to detail is outstanding, and he is so warm and friendly. There is a single change room inside the shop in order to try on the garments, and there is also street parking out front of the shop. If you are looking for exceptional craftsmanship AND looking to support a small business, I cannot recommend him enough! You will not be disappointed, and you will definitely be returning with all of your tailoring needs!

Fantastic, detail-attentive work, good prices, very friendly and professional staff.

Ramsey was INCREDIBLE! I got my wedding outfit 2 days ! before I needed to wear it and he was able to make both the top and bottom pieces fit me perfectly! And was able to get the rush job done overnight!  Haha don’t intentionally put him through that - but his work was phenomenal, his prices were very standard for the industry (if not a little cheaper than a big business). And he even gave me a coupon for my next visit. 100% would recommend.

It's a bit easy to miss this shop, but the service is top-notch. As soon as you enter the place, the ambience just seems legit. Touch Stitch expertly repaired a rip in a much-loved and delicate leather jacket. When we dropped off the jacket, they communicated an expected wait time and cost. When we picked it up, they showed us how they fixed it and gave advice on how to prevent further stresses on the repaired area. Overall, a great experience. We'd not hesitate to return for any other leather repairs in the future.

I recently had a very positive experience with Touch Stitch, when they were their dry cleaning services were able to remove a stain from my daughter's prom dress and return it in a short period of time. The owner is very pleasant and helpful, and the job done was top notch! This is where I'll be going for alterations and dry cleaning in the future!

Ramzy did a great job on the suit and dress shirt I brought in, with a very quick turnaround. He also had good recommendations and explanations for his work. Would recommend this business and will definitely come here again!

Welcome to Newtex Ltd, a bright and inviting laundry facility dedicated to providing top-notch cleaning services. Our friendly staff are committed to ensuring your garments are treated with care and attention to detail, whether it's a delicate wedding dress or a everyday item. We pride ourselves on our clean and welcoming space, making it easy for you to drop off and pick up your items at your convenience. With a focus on quality and customer satisfaction, we strive to make your experience with us a positive one.

Took my wedding dress to be cleaned here. The staff was very friendly and even told me to come back at a later date to get a discount on my cleaning.

The dress was quite dirty on the bottom and had a small soup stain on the neckline. The cleaning job was great but not impressed with the box. It is way too big for my dress so the dress moves around in it a lot and looks like it was just thrown in there. Can't fix it because I'm not supposed to open the box either or take out the dress because it voids the warranty. Not worth the $50 and wouldn't recommend getting the box.

Attached pictures of before and after.

WORST CUSTOMER SERVICE EXPERIENCE EVER. I took an expensive white dress shirt in to have a small spot removed. It was returned with the spot still there, new yellow staining all over the shirt and a hole in it. Both the owner and store clerk were argumentative and rude, would not apologise, and refused to admit any wrongdoing. Then, they had the gall to tell me I was at fault for the damage they caused. I had to fight to get a mere $25 compensation for ruining my shirt. SHOCKING to be treated that way by a local small business. I recommend strongly you avoid Newtex.

The store is bright, clean, and inviting. The service and quality of dry cleaning are good. As well, I able to pickup my dry cleaning on the day and time that was specified on the receipt.

However there was some confusion with the closing time. Their website says 5:00 pm, but the sign posted on the doors states 4:30 pm. They should update their website to reflect this change.

Otherwise a good experience.

I wish I'd stumbled upon this place earlier. Got my blazer dry-cleaned for a very reasonable price. Looks as good as new and got it back the next day. The lady at counter was super nice and very professional while addressing my questions. Will definitely visit again.

Dropped off my Hayley Paige wedding gown to get dry cleaned. It has some mud at the bottom otherwise it was perfect. I asked a few times if it’s possible for the beaded bodice to get tarnished because I’d heard of that happening with certain dry-cleaners. I was assured that has never happened before, but some beads might fall off. I said that’s fine. Then I was asked to sign a waiver that they can’t guarantee it’ll get fully cleaned. Got my dress back a month later, the bodice was completely tarnished and black. Worst condition than when I dropped it off! I also had to pay $250 for the “cleaning”! Sent two emails to the owner and finally a phone call prompted a response which was that they don’t know why that happened. Sooo sad :(

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Newtex Cleaners

Newtex Ltd

Touch Stitch

Newtex Ltd